Error Resolution. If you believe that you did not authorize an electronic fund transaction, if you need a copy of a transaction receipt from a Merchant, if you think your statement or receipt is wrong, or if you need more information about a transaction listed on the statement or receipt, you should call or write us at the phone number or address shown at the end of these Regulatory Disclosures under “UMB Contact Information” You should report errors no later than sixty (60) days after information is available to you on your periodic statement or in your electronic statement information concerning the transaction that you believe to be in error or which you believe is a problem. Include the following information: (a) your name and your HSA Deposit Account number; (b) describe the error or the transaction you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information; and (c) the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or questions in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
Error Resolution. If You think Your statement or receipt is wrong or if You need more information about a transaction listed on Your statement or receipt, please contact us as soon as possible using the information in the Contact section of this agreement. We must hear from You no later than 60 days after We made available the First electronic statement on which the problem or error appeared. When calling or notifying us You must:
Error Resolution. In case of errors or questions about your electronic transfers, call or write us at the telephone number or address listed below as soon as you can if you think your statement or receipt is wrong, or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
Error Resolution. You have 60 days after receiving a periodic statement to notify the credit union that an error has occurred. The notice may be written or oral; however, NCCFCU may require you to provide written confirmation of an error within 10 business days of an oral notice. If you make a timely request for documentation on further clarifications to determine whether or not an error has occurred, your notice will be considered timely if received by NCCFCU no later than 60 days after the credit union receives it. NCCFCU must promptly investigate the matter and determine within 10 business days whether or not an error occurred (20 days for a new account, i.e., less than 30 days old.) However, the credit union may take up to 45 days (90 days for foreign and POS debit card transaction, and new accounts) to conduct its investigation if it: provisionally credits your account within 10 business days of receiving the error notice (20 days for new accounts); informs the member within 2 business days after providing the provisional credit of the amount and date of the crediting, and gives the member full use of the funds; corrects the error, if any within 1 business day after determining that an error occurred or reports the results to the member within 3 business days after completing the investigation (including, if applicable, notice that provisional credit has been made final. We must include a written explanation of our findings when we report the results of the investigation to you. The explanation must note your right to request the documents that we relied on in making our determination. If we debit the provisionally credited amount, we must notify you of the following: the date and amount of the debiting; that we will honor checks/drafts or similar instruments payable to third parties and preauthorized transfers from your account (that we will honor checks/drafts or similar instruments payable to third parties and preauthorized transfers your account without charge as a result of an overdraft) 5 business days after the notification. What if no error occurred? NCCFCU must include a written explanation of its findings when it reports the results of the investigation to the member. The explanation must note the member’s right to request the documents that the credit union relied on in the making its determination.
Error Resolution. What is an Error
Error Resolution. In case of errors or questions about your Electronic Transfers, telephone us, write us at or E-mail us at the number or location provided in Section 10.6 as soon as you can if you think that your statement is wrong or you need more information about a transaction listed on your statement or appearing on the account activity screen of your PC, we must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared or you received notification of the problem or error on your PC. You must:
Error Resolution. If you think there has been an error or a problem with your money transfer, you must contact us within 180 days of the date we promised to you that funds would be made available to your Recipient. Please let us know at any time if you have any problems with the Service. We will not seek to hold you liable for any unauthorised use of your Profile by any person provided that we are satisfied that you have not acted fraudulently. Please notify us without undue delay of any unauthorised or incorrectly executed Transactions and/or any other loss, theft or misappropriation related to the use of our Services. You must contact us in any event no later than 13 months after the date your Transaction was executed. If you do not promptly notify us within this timeframe, we may not be able to assist you, nor issue of refund. You can contact us using the contact information in section 16.1 or via the email address [xxxxx@xxxxxxx.xxx](mailto:xxxxx@xxxxxxx.xxx). For more information about error resolution [click here](xxxxx://xxx.xxxxxxx.xxx/se/en/home/errors).
Error Resolution. In case of errors or questions about your electronic transfers telephone us at 000-000-0000, write us at Earlham Savings Bank, 0000 Xxxx Xxxxx, Xxxx Xxx Xxxxxx, Xxxx 00000, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
Error Resolution. What is an Error An “Error” means the following: • When money is either incorrectly taken from your PayPal account or incorrectly placed into your PayPal account, or when a transaction is incorrectly recorded in your PayPal account. • You send a payment and the incorrect amount is debited from your PayPal account. • An incorrect amount is credited to your PayPal account. • A transaction is missing from or not properly identified in your PayPal account statement. • We make a computational or mathematical error related to your PayPal account. • You request receipt or periodic statement documents that PayPal is required to provide to you. • You request information concerning preauthorized (recurring) transfers to your PayPal account that PayPal is required to provide to you. • You request additional information or clarification concerning a transfer to or from your PayPal account, including a request you make to determine whether an error has occurred. • You inquire about the status of a pending transfer to or from your PayPal account. • You request documentation or other information, unless the request is for a duplicate copy for tax or other record-keeping purposes. What is not considered an Error The following are NOT considered Errors: • If you give someone access to your PayPal account (by giving them your login information) and they use your PayPal account without your knowledge or permission. You are responsible for transactions made in this situation. • Invalidation and reversal of a payment as a result of the actions described under Refunds, Reversals and Chargebacks. • Routine inquiries about your PayPal balance. • Requests for duplicate documentation or other information for tax or other recordkeeping purposes. In case of Errors or questions about your electronic transfers Contact us at our Resolution Centre; or write to us at PayPal Canada Co., Attn: Error Resolution Department, X.X. Xxx 00000, Xxxxx, XX 00000-0000. Notify us as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. • Tell us your name and account number (if any). • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. I...
Error Resolution. In case of errors or questions about your Electronic Transfers, call us at: 000.000.0000 or write to us at: Advia Credit Union, ATTN: Member Services, 000 X. Xxxxxxxxx Xx., Xxxxxxxxx, XX 00000, as soon as you can, if you think your statement or receipt is wrong, or if you need more information about a transfer on the account statement or receipt. We must hear from you no later than sixty (60) days after we sent you the FIRST statement on which the error or problem appeared.
