Issue or Problem Sample Clauses

Issue or Problem. The County procured certain equipment and circuitry through the Federal Schools and Libraries Program (E-Rate program), to provide public internet access for all San Diego County Branch Libraries. Under the Agreement, Contractor provides a connection to the County’s public internet access through the Network Access – Static Wired Resource Unit (RU), which includes the costs associated to certain circuitry necessary to provide public internet access for all San Diego County Branch Libraries.
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Issue or Problem. With PRR 56 dated June 3, 2019, the Parties established SL 14-1 Delete End-user Account (Interim) to be effective May 2018 until Auto-Provisioning was implemented. The weighting percentage of 3% was moved from SL 14 and applied to 14-1 in the interim.
Issue or Problem. Service Level 44-1 Server Provisioning–Physical (Excludes Oracle), was implemented at the inception of the Agreement to measure performance of when a server’s operating system and its tools are installed. Because the County no longer deploys physical servers, Service Level 44-1 is no longer needed. Resolution: The Parties agree to inactivate the Service Level 44-1 and transfer its weighting factor of 2% to other Service Levels, effective April 1, 2024.
Issue or Problem. In PRR 83 Cloud IaaS and PaaS Resource Unit, dated November 18, 2020, the Parties adopted an interim pricing methodology for the services provided by Cloud providers and Contractor. Per the interim pricing methodology, Amazon Web Services (AWS) and MS Azure services have been billed as actuals plus a 5% markup. This approach remains in place per PRR 88 Cloud IaaS and PaaS Resource Unit Update, dated January 6, 2021. To date, the AWS Actuals billed to County have been limited to services consumed by business applications (e.g., compute, storage, database). Other services consumed at the infrastructure level (e.g., firewall, logging, monitoring) have not been billed to County. Resolution:
Issue or Problem. With PRR 104 NetBackup Solution Resource Unit, dated November 12, 2021, the Parties agreed to implement the Veritas NetBackup Solution in San Diego, Tulsa, and Colorado Springs data centers. The Parties now intend to include the Veritas NetBackup solution to include the daily backup/replication of the Amazon Web Services (AWS) West Commercial tenant and the AWS East Commercial tenant for disaster recovery purposes.
Issue or Problem. 1. The County elected to deploy Microsoft (MS) Teams as an additional platform to provide voice services for their users. PRR 109 Voice Services Resource Units Structure, dated March 28, 2022, included the addition of MS Teams Phone RU.
Issue or Problem. With PRR 56 dated June 3, 2019, the Parties established SL 53-1 – Application Response Time (Interim) to be effective December 2018 – 2019 and moved the 3% Weighting Factor from SL 53 to SL 53-1. PRR 82 subsequently modified the approach for SL 53-1 effective October to December 2020 to gather information to help diagnose application performance issues and define a new approach for SL 53. PRR 82 also provided a measure/target that would take effect January 2021 and remain in place until an agreed to approach for SL 53 was reached. This approach provided an incremental improvement of SL performance over an initial three-year period. Effective May 2022, the Parties agreed to temporarily reduce SL 53-1 Weighting Factor to 0% while the Contractor continued to work on the measurement tools for this SL.
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Related to Issue or Problem

  • Other Methods of Procurement of Consultants’ Services The following table specifies methods of procurement, other than Quality and Cost-based Selection, which may be used for consultants’ services. The Procurement Plan shall specify the circumstances under which such methods may be used. Procurement Method

  • Religious Objections Any employee who is a member of a bonafide religion, body, or sect which has historically held conscientious objections to joining or financially supporting public employee organizations shall not be required to join or financially support the organization. Such employee shall, in lieu of periodic dues or agency shop fees, pay sums equal to said amounts to a non-religious, non-labor charitable fund exempt from taxation under Section 501(c)(3) of the Internal Revenue Code, which has been selected by the employee from a list of such funds designated by the City and the Association in a separate agreement. Such payments shall be made by payroll deduction as a condition of continued exemption from the requirements of financial support to the Association and as a condition of continued employment.

  • DOMESTIC PREFERENCES FOR PROCUREMENTS To the extent applicable, Supplier certifies that during the term of this Contract will comply with applicable requirements of 2 C.F.R. § 200.322.

  • Particular Methods of Procurement of Consultants’ Services 1. Quality- and Cost-based Selection. Except as otherwise provided in paragraph 2 below, consultants’ services shall be procured under contracts awarded on the basis of Quality and Cost-based Selection.

  • CFR PART 200 Domestic Preferences for Procurements As appropriate and to the extent consistent with law, the non-Federal entity should, to the greatest extent practicable under a Federal award, provide a preference for the purchase, acquisition, or use of goods, products, or materials produced in the United States (including but not limited to iron, aluminum, steel, cement, and other manufactured products). The requirements of this section must be included in all subawards including all contracts and purchase orders for work or products under this award. For purposes of 2 CFR Part 200.322, “Produced in the United States” means, for iron and steel products, that all manufacturing processes, from the initial melting stag through the application of coatings, occurred in the United States. Moreover, for purposes of 2 CFR Part 200.322, “Manufactured products” means items and construction materials composed in whole or in part of non-ferrous metals such as aluminum, plastics and polymer-based products such as polyvinyl chloride pipe, aggregates such as concrete, class, including optical fiber, and lumber. Pursuant to the above, when federal funds are expended by ESC Region 8 and TIPS Members, Vendor certifies that to the greatest extent practicable Vendor will provide a preference for the purchase, acquisition, or use of goods, products, or materials produced in the United States (including but not limited to iron, aluminum, steel, cement, and other manufactured products). Does vendor agree? Yes

  • Other Methods of Procurement of Goods The following table specifies the methods of procurement, other than International Competitive Bidding, which may be used for goods. The Procurement Plan shall specify the circumstances under which such methods may be used: Procurement Method

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