Common use of Alternative Methods of Communication Clause in Contracts

Alternative Methods of Communication. Contractor shall make Key Oral Contacts and Written Materials available in such alternative formats as large print, Braille, sign language interpreters in accordance with the Interpreters for the Deaf Act (225 ILCS 442), CART reporters, audio CDs, TDD/TTY, Video Relay Interpretation or Video Relay Services, and in a manner that takes into consideration the special needs of those who are visually impaired, hearing-impaired or have limited reading proficiency. Contractor shall inform Potential Enrollees, Prospective Enrollees and Enrollees, as appropriate, that information is available in alternative formats and how to access those formats. Contractor must provide TDD/TTY service upon request for communicating with Potential Enrollees, Prospective Enrollees and Enrollees who are deaf or hearing impaired. Contractor shall arrange interpreter services through Contractor’s Member Services Department when necessary (such as for Provider visits or consultations). These services will be made available at no cost to the Enrollee.

Alternative Methods of Communication. Contractor shall make Key Oral Contacts and Written Materials available in such alternative formats as large print, Braille, sign language provided by interpreters in accordance with the Interpreters for the Deaf Act (225 ILCS 442), CART reporters, audio CDs, TDD/TTY, Video Relay Interpretation video relay interpretation, or Video Relay Servicesvideo relay services, and in a manner that takes into consideration the special needs of those who are visually impaired, hearing-impaired hearing impaired, or have with limited reading proficiency. Contractor shall inform Potential Enrollees, Prospective Enrollees Enrollees, and Enrollees, as appropriate, that information is available in alternative formats and how to access those formats. Contractor must provide TDD/TTY service upon request for communicating with Potential Enrollees, Prospective Enrollees Enrollees, and Enrollees who are deaf or hearing impaired. Contractor shall arrange interpreter services through Contractor’s Member Services Department Enrollee services department when necessary (such as for Provider visits or consultations). These services will be made available at no cost to the Enrollee.