Common use of Assumptions and Customer Obligations Clause in Contracts

Assumptions and Customer Obligations. Customer shall sign or (where applicable) shall require the End Customer to sign weekly Time and Activity reports to confirm the performance of the Activities and, if training classes are being provided under the SO, sign the course evaluation forms prior to the departure of the on-site trainer. If the weekly Time and Activity reports are not signed within five (5) days of their delivery or the Customer has not submitted a written request for adjustment, they shall be considered to be correct and accepted by Customer. In addition, Customer shall provide or (where applicable) shall ensure that the End Customer: • Commits a technical resource, as may be required, to provide Provider with the assistance required to perform the Activities or complete the Project Deliverables. • Provides Provider consultants with adequate and appropriate accommodations at the site, as well as access to servers, systems and data, as may be required, to perform the Activities or complete the Project Deliverables. • Provides project team members with suitable business expertise, technical expertise and decision-making authority to ensure efficient project progress. • On request, provides the Provider project manager with applicable documentation of current business practices applicable to the Services to be performed under the SO.

Appears in 3 contracts

Samples: Emea Services Agreement, Emea Services Agreement, Emea Services Agreement

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Assumptions and Customer Obligations. Customer shall sign or (where applicable) shall require the End Customer to sign weekly Time and Activity reports to confirm the performance of the Activities and, if training classes are being provided under the SO, sign the course evaluation forms prior to the departure of the on-site trainer. If the weekly Time and Activity reports are not signed within five (5) days of their delivery or the Customer has not submitted a written request for adjustment, they shall be considered to be correct and accepted by Customer. In addition, Customer shall provide or (where applicable) shall ensure that the End Customer: Commits a technical resource, as may be required, to provide Provider with the assistance required to perform the Activities or complete the Project DeliverablesActivities. Provides Provider consultants with adequate and appropriate accommodations at the site, as well as access to servers, systems and data, as may be required, to perform the Activities or complete the Project DeliverablesActivities. Provides project team members with suitable business expertise, technical expertise and decision-making authority to ensure efficient project progress. On request, provides the Provider project manager with applicable documentation of current business practices applicable to the Services Activities to be performed under the SO.

Appears in 1 contract

Samples: Emea Services Agreement

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