Common use of AVAILABILITY, MAINTENANCE AND SUPPORT Clause in Contracts

AVAILABILITY, MAINTENANCE AND SUPPORT. 8.1 Xxxxx Blocks will use reasonable endeavors to realize the uninterrupted availability of its systems, network and Software, but offers no guarantees in this regard unless otherwise agreed by means of a Service Level Agreement. Betty Blocks also makes no promises or guarantees as to security, availability and integrity of data transfers while making use of the Software, unless it explicitly states otherwise. 8.2 Xxxxx Blocks regularly carries out maintenance, adjustments or improvements of the systems, Software, networks of parts thereof which could lead to unavailability of the Software. Should maintenance, adjustments or improvements require a reduced or total unavailability of the Software, then Betty Blocks will attempt to carry out such maintenance as much as possible outside Normal Business Hours or during non-Business Days and will endeavor to notify Client in advance of the scheduled maintenance. However, Betty Blocks is in no case liable to compensate any damage arising in connection with such maintenance. If Betty Blocks considers that there is a danger to the functioning of its systems, network or Software, Betty Blocks will have the right to implement all measures it considers reasonably necessary to avert or prevent this danger. Since the Software is provided over the public internet, Client is itself responsible for acquiring appropriate internet access and suitable anti-virus protection and the like. Betty Blocks accepts no liability in this regard. 8.3 If Client makes use of services of third parties in connection with the Software, such as Amazon Web Services or Microsoft Azure, Client shall make sure that Betty Blocks has access to the required accounts and settings in order for Betty Blocks to provide maintenance and support. Client acknowledges and agrees that without the foregoing access, Betty Blocks cannot provide maintenance and support. 8.4 Xxxxx Blocks shall release updates to the Software that address bugs or add new features. Xxxxx Blocks shall make such updates available to Client as soon as practicable.

AVAILABILITY, MAINTENANCE AND SUPPORT. 8.1 7.1. Xxxxx Blocks Xxxxxx will use reasonable endeavors to realize the uninterrupted availability of its systems, network and SoftwarePlatform, but offers no guarantees in this regard unless otherwise agreed by means of a Service Level Agreement. Betty Blocks Xxxxx Xxxxxx also makes no promises or guarantees as to security, availability and integrity of data transfers while making use of the SoftwarePlatform, unless it explicitly states otherwise. 8.2 7.2. Xxxxx Blocks Xxxxxx regularly carries out maintenance, adjustments or improvements of the systems, SoftwarePlatform, networks of parts thereof which could lead to unavailability of the SoftwarePlatform. Should maintenance, adjustments or improvements require a reduced or total unavailability of the SoftwarePlatform and/or Client’s Applications thereon, then Betty Blocks Xxxxx Xxxxxx will attempt to carry out such maintenance as much as possible outside Normal Business Hours or during non-Business Days and will endeavor to notify Client in advance of the scheduled maintenance. However, Betty Blocks Xxxxx Xxxxxx is in no case liable to compensate any damage arising in connection with such maintenance. If Betty Blocks Xxxxx Xxxxxx considers that there is a danger to the functioning of its systems, network or SoftwarePlatform, Betty Blocks Xxxxx Xxxxxx will have the right to implement all measures it considers reasonably necessary to avert or prevent this danger. Since the Software Platform is provided over the public internet, Client is itself responsible for acquiring appropriate internet access and suitable anti-virus protection and the like. Betty Blocks Xxxxx Xxxxxx accepts no liability in this regard. 8.3 7.3. If Client makes use of services of third parties in connection with the SoftwarePlatform, such as Amazon Web Services or Microsoft Azure, Client shall make sure that Betty Blocks Xxxxx Xxxxxx has access to the required accounts and settings in order for Betty Xxxxx Blocks to provide maintenance and support. Client acknowledges and agrees that without the foregoing access, Betty Blocks Xxxxx Xxxxxx cannot provide maintenance and support. 8.4 7.4. Xxxxx Blocks shall release updates to the Software Platform that address bugs or add new features. Xxxxx Blocks shall make such updates available to Client as soon as practicable. 7.5. Xxxxx Blocks shall provide Client with a reasonable level of information and support regarding the Platform. Such support shall be provided as a helpdesk for questions regarding the use of the Platform, reporting and resolving bugs in the Platform and/or where to find further information. Support does not include specific advice regarding Client’s Applications and/or Configurations. Support also does not include building Client’s Application. Xxxxx Xxxxxx, in its sole discretion, decides what is included with the provided support and when Client should purchase Professional Services with regards to the help Client requests.

AVAILABILITY, MAINTENANCE AND SUPPORT. 8.1 Xxxxx 7.1. Betty Blocks will use reasonable endeavors to realize the uninterrupted availability of its systems, network and SoftwarePlatform, but offers no guarantees in this regard unless otherwise agreed by means of a Service Level Agreement. Betty Blocks also makes no promises or guarantees as to security, availability and integrity of data transfers while making use of the SoftwarePlatform, unless it explicitly states otherwise. 8.2 Xxxxx 7.2. Betty Blocks regularly carries out maintenance, adjustments or improvements of the systems, SoftwarePlatform, networks of parts thereof which could lead to unavailability of the SoftwarePlatform. Should maintenance, adjustments or improvements require a reduced or total unavailability of the SoftwarePlatform and/or Client’s Applications thereon, then Betty Blocks will attempt to carry out such maintenance as much as possible outside Normal Business Hours or during non-Business Days and will endeavor to notify Client in advance of the scheduled maintenance. However, Betty Blocks is in no case liable to compensate any damage arising in connection with such maintenance. If Betty Blocks considers that there is a danger to the functioning of its systems, network or SoftwarePlatform, Betty Blocks will have the right to implement all measures it considers reasonably necessary to avert or prevent this danger. Since the Software Platform is provided over the public internet, Client is itself responsible for acquiring appropriate internet access and suitable anti-virus protection and the like. Betty Blocks accepts no liability in this regard. 8.3 7.3. If Client makes use of services of third parties in connection with the SoftwarePlatform, such as Amazon Web Services or Microsoft Azure, Client shall make sure that Betty Blocks has access to the required accounts and settings in order for Betty Xxxxx Blocks to provide maintenance and support. Client acknowledges and agrees that without the foregoing access, Betty Blocks cannot provide maintenance and support. 8.4 7.4. Xxxxx Blocks shall release updates to the Software Platform that address bugs or add new features. Xxxxx Blocks shall make such updates available to Client as soon as practicable. 7.5. Xxxxx Blocks shall provide Client with a reasonable level of information and support regarding the Platform. Such support shall be provided as a helpdesk for questions regarding the use of the Platform, reporting and resolving bugs in the Platform and/or where to find further information. Support does not include specific advice regarding Client’s Applications and/or Configurations. Support also does not include building Client’s Application. Betty Blocks, in its sole discretion, decides what is included with the provided support and when Client should purchase Professional Services with regards to the help Client requests.

AVAILABILITY, MAINTENANCE AND SUPPORT. 8.1 Xxxxx Blocks will use reasonable endeavors endeavours to realize the uninterrupted availability of its systems, network and Software, but offers no guarantees in this regard unless otherwise agreed by means of a Service Level Agreement. Betty Blocks also makes no promises or guarantees as to security, availability and integrity of data transfers while making use of the Software, unless it explicitly states otherwise. 8.2 Xxxxx Blocks regularly carries out maintenance, adjustments or improvements of the systems, Software, networks of parts thereof which could lead to unavailability of the Software. Should maintenance, adjustments or improvements require a reduced or total unavailability of the Software, then Betty Blocks will attempt to carry out such maintenance as much as possible outside Normal Business Hours or during non-Business Days and will endeavor endeavour to notify Client in advance of the scheduled maintenance. However, Betty Blocks is in no case liable to compensate any damage arising in connection with such maintenance. If Betty Blocks considers that there is a danger to the functioning of its systems, network or Software, Betty Blocks will have the right to implement all measures it considers reasonably necessary to avert or prevent this danger. Since the Software is provided over the public internet, Client is itself responsible for acquiring appropriate internet access and suitable anti-virus protection and the like. Betty Blocks accepts no liability in this regard. 8.3 If Client makes use of services of third parties in connection with the Software, such as Amazon Web Services or Microsoft Azure, Client shall make sure that Betty Blocks has access to the required accounts and settings in order for Betty Blocks to provide maintenance and support. Client acknowledges and agrees that without the foregoing access, Betty Blocks cannot provide maintenance and support. 8.4 Xxxxx Blocks shall release updates to the Software that address bugs or add new features. Xxxxx Blocks shall make such updates available to Client as soon as practicable.

AVAILABILITY, MAINTENANCE AND SUPPORT. 8.1 Xxxxx Blocks will use reasonable endeavors endeavours to realize the uninterrupted availability of its systems, network and Software, but offers no guarantees in this regard unless otherwise agreed by means of a Service Level Agreement. Betty Blocks Xxxxx Xxxxxx also makes no promises or guarantees as to security, availability and integrity of data transfers while making use of the Software, unless it explicitly states otherwise. 8.2 Xxxxx Blocks regularly carries out maintenance, adjustments or improvements of the systems, Software, networks of parts thereof which could lead to unavailability of the Software. Should maintenance, adjustments or improvements require a reduced or total unavailability of the Software, then Betty Blocks Xxxxx Xxxxxx will attempt to carry out such maintenance as much as possible outside Normal Business Hours or during non-Business Days and will endeavor endeavour to notify Client in advance of the scheduled maintenance. However, Betty Blocks Xxxxx Xxxxxx is in no case liable to compensate any damage arising in connection with such maintenance. If Betty Blocks Xxxxx Xxxxxx considers that there is a danger to the functioning of its systems, network or Software, Betty Blocks Xxxxx Xxxxxx will have the right to implement all measures it considers reasonably necessary to avert or prevent this danger. Since the Software is provided over the public internet, Client is itself responsible for acquiring appropriate internet access and suitable anti-virus protection and the like. Betty Blocks Xxxxx Xxxxxx accepts no liability in this regard. 8.3 If Client makes use of services of third parties in connection with the Software, such as Amazon Web Services or Microsoft Azure, Client shall make sure that Betty Blocks Xxxxx Xxxxxx has access to the required accounts and settings in order for Betty Blocks Xxxxx Xxxxxx to provide maintenance and support. Client acknowledges and agrees that without the foregoing access, Betty Blocks Xxxxx Xxxxxx cannot provide maintenance and support. 8.4 Xxxxx Blocks shall release updates to the Software that address bugs or add new features. Xxxxx Blocks shall make such updates available to Client as soon as practicable.

AVAILABILITY, MAINTENANCE AND SUPPORT. 8.1 8.1. Xxxxx Blocks will use reasonable endeavors endeavours to realize the uninterrupted availability of its systems, network and Software, but offers no guarantees in this regard unless otherwise agreed by means of a Service Level Agreement. Betty Xxxxx Blocks also makes no promises or guarantees as to security, availability and integrity of data transfers while making use of the Software, unless it explicitly states otherwise. 8.2 8.2. Xxxxx Blocks regularly carries out maintenance, adjustments or improvements of the systems, Software, networks of parts thereof which could lead to unavailability of the Software. Should maintenance, adjustments or improvements require a reduced or total unavailability of the Software, then Betty Xxxxx Blocks will attempt to carry out such maintenance as much as possible outside Normal Business Hours or during non-Business Days and will endeavor endeavour to notify Client in advance of the scheduled maintenance. However, Betty Xxxxx Blocks is in no case liable to compensate any damage arising in connection with such maintenance. If Betty Xxxxx Blocks considers that there is a danger to the functioning of its systems, network or Software, Betty Xxxxx Blocks will have the right to implement all measures it considers reasonably necessary to avert or prevent this danger. Since the Software is provided over the public internet, Client is itself responsible for acquiring appropriate internet access and suitable anti-virus protection and the like. Betty Xxxxx Blocks accepts no liability in this regard. 8.3 8.3. If Client makes use of services of third parties in connection with the Software, such as Amazon Web Services or Microsoft Azure, Client shall make sure that Betty Xxxxx Blocks has access to the required accounts and settings in order for Betty Xxxxx Blocks to provide maintenance and support. Client acknowledges and agrees that without the foregoing access, Betty Xxxxx Blocks cannot provide maintenance and support. 8.4 8.4. Xxxxx Blocks shall release updates to the Software that address bugs or add new features. Xxxxx Blocks shall make such updates available to Client as soon as practicable.

AVAILABILITY, MAINTENANCE AND SUPPORT. 8.1 8.1. Xxxxx Blocks Xxxxxx will use reasonable endeavors to realize the uninterrupted availability of its systems, network and Software, but offers no guarantees in this regard unless otherwise agreed by means of a Service Level Agreement. Betty Blocks Xxxxx Xxxxxx also makes no promises or guarantees as to security, availability and integrity of data transfers while making use of the Software, unless it explicitly states otherwise. 8.2 8.2. Xxxxx Blocks Xxxxxx regularly carries out maintenance, adjustments or improvements of the systems, Software, networks of parts thereof which could lead to unavailability of the Software. Should maintenance, adjustments or improvements require a reduced or total unavailability of the Software, then Betty Blocks Xxxxx Xxxxxx will attempt to carry out such maintenance as much as possible outside Normal Business Hours or during non-Business Days and will endeavor to notify Client in advance of the scheduled maintenance. However, Betty Blocks Xxxxx Xxxxxx is in no case liable to compensate any damage arising in connection with such maintenance. If Betty Blocks Xxxxx Xxxxxx considers that there is a danger to the functioning of its systems, network or Software, Betty Blocks Xxxxx Xxxxxx will have the right to implement all measures it considers reasonably necessary to avert or prevent this danger. Since the Software is provided over the public internet, Client is itself responsible for acquiring appropriate internet access and suitable anti-virus protection and the like. Betty Blocks Xxxxx Xxxxxx accepts no liability in this regard. 8.3 8.3. If Client makes use of services of third parties in connection with the Software, such as Amazon Web Services or Microsoft Azure, Client shall make sure that Betty Xxxxx Blocks has access to the required accounts and settings in order for Betty Xxxxx Blocks to provide maintenance and support. Client acknowledges and agrees that without the foregoing access, Betty Blocks Xxxxx Xxxxxx cannot provide maintenance and support. 8.4 8.4. Xxxxx Blocks Xxxxxx shall release updates to the Software that address bugs or add new features. Xxxxx Blocks shall make such updates available to Client as soon as practicable.