Common use of Backup Power for Residential Digital Phone Service Clause in Contracts

Backup Power for Residential Digital Phone Service. WOW!’s digital phone service is not line powered. As a result, the service will not function in the event of a power outage. New residential customers have the option to purchase backup power for the service either from WOW! or a third party, which will enable the service to function for a limited time during a power outage. If you purchase a backup battery from WOW!, the expected stand-by duration of power is 8 to 24 hours (depending upon the model that you purchase), but the talk time is significantly less than that, so you should minimize talk time during any extended power outage. The battery will not power your cordless phone (or your internet services). For best results, batteries should be stored at temperatures that do not exceed 77°F (25°C). Improper storage will reduce battery life. You can monitor your battery by checking the battery indicator lights on your modem, and you should periodically test the battery by disconnecting the service power source and ensuring that the service still functions. New residential customers can request a battery from WOW! when you order service, or by calling us at 0-000-000-0000. The cost is $36.99 for the 8 hour battery and $144.99 for the 24 hour battery (available February 13, 2019), plus taxes and any applicable shipping Fees. Cost is subject to change. Battery has a 6-month warranty. Other retailers may offer a lower price. THERE MAY BE A DELAY IN FULFILLMENT OF BATTERY ORDERS BY WOW!. When our technicians install your service, we will at your request assist with the installation of a battery that you have purchased from sources other than WOW!. If you elect to have backup power installed by us, there may be additional service charges for the backup power installation, and costs of equipment and labor. We provide you with a complete backup power disclosure at the time you order service, which contains additional information about backup power options. You can also view our backup power disclosure at xxxxxx.xxx.

Backup Power for Residential Digital Phone Service. WOW!’s digital phone service is not line powered. As a result, the service will not function in the event of a power outage. New residential customers have the option to purchase backup power for the service either from WOW! or a third party, which will enable the service to function for a limited time during a power outage. If you purchase a backup battery or UPS from WOW!, the expected stand-by duration of power is 8 to 24 hours (depending upon the model that you purchase), but the talk time is significantly less than that, so you should minimize talk time use of services during any extended power outage. The battery battery/UPS will not power your cordless phone (or your internet services). For best results, EMTA batteries should be stored at temperatures that do not exceed 77°F (25°C). ; UPS should be stored between 5°F and 113°F (-15°C- 45°C Improper storage will reduce battery life. You can monitor your battery by checking the battery indicator lights on your modem, and you should periodically test the battery by disconnecting the service power source and ensuring that the service still functions. New residential customers can request a an EMTA battery or UPS from WOW! when you order service, or by calling us at 01-000866-000-0000496- 9669. The cost for an EMTA battery is $36.99 for the 8 hour battery and $144.99 for the 24 hour battery (available February 13, 2019); $270.00 for the UPS, plus taxes and any applicable shipping Fees. Cost is subject to change. Battery has a 6-6- month warranty. Other retailers may offer a lower price. THERE MAY BE A DELAY IN FULFILLMENT OF BATTERY ORDERS BY WOW!. When our technicians install your service, we will at your request assist with the installation of a battery that you have purchased from sources other than WOW!. If you elect to have backup power installed by us, there may be additional service charges for the backup power installation, and costs of equipment and labor. We provide you with a complete backup power disclosure at the time you order service, which contains additional information about backup power options. You can also view our backup power disclosure at xxxxxx.xxxxxx.xxxxxx.xxx.