Common use of Charges and Deposits Clause in Contracts

Charges and Deposits. 9.1. The Customer agrees to pay all charges for the Service as shown in the Price List (or as otherwise agreed) and calculated using the details recorded by Midpoint Communications. 9.2. Unless paragraph 9.4 applies, rental charges will normally be invoiced monthly in advance, and call charges will normally be invoiced monthly in arrears. Where possible the charges will appear on the Customer's next invoice but if this is not possible, they may appear on a subsequent invoice. 9.3. Midpoint Communications will send its first invoice shortly after providing the Service, and then at regular intervals, usually every month. Sometimes Midpoint Communications may send the Customer an invoice at a different time. 9.4. If the Customer orders a temporary Service, Midpoint Communications may invoice the Customer for the rental charge in advance for the whole period of the temporary Service. 9.5. Midpoint Communications will send invoices for the Service to the address or email as advised by the Customer. 9.6. The Customer agrees to pay all charges for the Service whether the Service is used by the Customer or someone else and upon receipt of Midpoint Communications invoice. 9.7. In some cases the Customer may need to pay a deposit or provide a guarantee as security for paying future charges. 9.8. Direct Debits are taken on or just after 21st of each month, normally at least 7 days from the date of invoice. You must pay all charges and line rental by this date. If we have not received payment of your bill by the due date, we may disconnect your telephone service or bar outgoing calls. If this is necessary the following conditions may apply: 9.8.1. Normal monthly rental will continue to be charged during any period of disconnection. 9.8.2. If your services are terminated, a reconnection fee of £125 ex VAT will be applied per line. 9.8.3. If Outgoing Call Barring is placed on your line because we have not received payment by the due date, an administration payment of £10.00 ex VAT will be applied to account for applying this call barring. Furthermore, an administration payment of £20 ex VAT will be required in advanced before Outgoing Call Barring is removed 9.8.4. If payment is not received within 7 calendar days of the invoice due date, we will add a late payment charge of £30.00 ex VAT to your next bill. 9.8.5. If you believe that you have been billed incorrectly, you will inform Midpoint Communications but the bill will be paid in the meantime while Midpoint Communication reviews this. Should we find an error, you will receive credit on the next invoice. 9.9. If the customers direct debit does not clear, Midpoint Communications will charge £10 ex VAT for each failed direct debit collection. 9.10. To achieve the Annual Fixed Rate line rental discount of 45% (compared to BT's standard tariff) a payment is required to cover the year’s line rental (£144 ex VAT) in advance. After the first year, line rental reverts to either a Monthly Tracker or Standard Rate line rental (at a 35% or 25% respective discount, compared to BT’s standard tariff). 9.10.1. If the Customer reverts to the Monthly Tracker or Standard Rate line rental and would like to paid annually instead, they will renew their contract with Midpoint Communications. 9.10.2. If the Customer informs Midpoint Communications that they would like to renew the Annual Fixed Rate line rental before the end of the 12 month term, the contract will not be renewed for this service. 9.11. 5p call connection charge applies to all calls except international and mobile calls where the connection charges of 10p or 12p apply.. All prices quoted are ex VAT. 9.12. If the Customer wishes to settle their monthly invoice by means other than Direct Debit, a £4 ex VAT admin fee will be applied to the account per month. 9.13. Services such as Call Minder 1571, Call Waiting and Ring back, and all other various additional features, called select services are offered by Midpoint Communications, at a discounted rate compared to BT Retail. They range from £2.90 ex VAT per feature, per month and are billed monthly in advance. 9.14. Fair Usage policy applies to all unlimited call packages. Midpoint Communications reserves the right to switch customers with excessive call volume (e.g. Telemarketers, etc.) to a more appropriate tariff at any time. 9.15. Mobile rates refer to calls to: T-Mobile (EE), Orange (EE), Vodafone, 3 and 02 only. 9.16. Local and National packages include only 01 and 02 numbers. 9.17. Our Fraud aware service is applied to all new customers and is free for the first month. If the customer does not wish to continue with the Fraud Aware Service then they will need to contact our customer services department to opt out. Fraud Aware is charged at £2.90 ex VAT per calendar month 9.18. Certain Midpoint Communications packages require a minimum monthly call spend or call package commitment. If the monthly call spend falls below the threshold, or the call packages are cancelled by the Customer, Midpoint Communications reserves the right to change the package. 9.18.1 The Annual Fixed Rate line rental requires either 1 x call package or a minimum monthly call spend of 9.18.2 The Monthly Tracker line rental requires either 1 x call package or a minimum monthly call spend of £10 per month. If packages are removed or if call spend falls below £10 per month, line rental will revert to the Standard Rate. 9.19. Midpoint Communications reserves the right to charge a monthly bill production for paper billing. If the Customer chooses to receive a paper bill then a production charge of £2 ex VAT will be added to the invoice. There will be no charge to receive a bill by email. 9.19.1. Itemised billing will be charged at £2.00 ex VAT 9.20. Midpoint Communications will give you a transfer charge of £13.75 per line once your line/s has completed and gone live 9.21. If the customer exceeds the usage allowance on the broadband package, Midpoint Communications will notify the customer and increase the allowance by 1GB charged at £2.00 ex VAT until month’s end. 9.21.1. Should the customer exceed the additional usage allowance, Midpoint Communications will continue to provide additional usage until month’s end. 9.22. A Discounted Feature Bundle will be applied to all telephone line at £3.45. This includes Call Divert, Caller Display and Ring Back features. 9.23. Mobile SIM customers are able to applied the World Travel Select (WTS) package to each number, allowing users full access to their UK bundles and allowances while roaming worldwide for just £5.50 per day. 9.23.1. WTS Service includes: Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Bahrain, Barbados, Bangladesh, Bermuda, Bosnia and Herzegovina, Bonaire, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chile, China, Columbia, Costa Rica, Curacao, Democratic Republic of Congo, Dominica, Domnican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Ghana, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Lesotho, Macau, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saba, St.Kitts and Nevis, St. Lucia, St. Xxxxxxx, Saudi Arabia, Serbia, Singapore, Sint Eustatius, Sint Maarten, South Africa, South Korea, South Sudan, Sri Lanka, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, Uruguay, USA, US Virgin Islands, Uzbekistan, Vanuatu, Vietnam, Western Samoa. 9.23.2. Any usage will be debited from your UK bundled allowance - If you exceeds their UK allowances, they will be liable to roaming xxxxx per minute rate. 9.23.3. If you make a call out of country, this will be chargeable at standard roaming rates.

Charges and Deposits. 9.1. The Customer agrees to pay all charges for the Service as shown in the Price List (or as otherwise agreed) and calculated using the details recorded by Midpoint CommunicationsBluecherry Telecom. 9.2. Unless paragraph 9.4 9.5 applies, rental charges will normally be invoiced monthly in advance, and call charges will normally be invoiced monthly in arrears. Where possible the charges will appear on the Customer's next invoice but if this is not possible, they sometimes there may appear on be a subsequent invoicedelay. 9.3. Midpoint Communications The Business Plan plus (50) line rental is paid a year in advance (£89.16 Ex VAT) for year one, then reverts to standard monthly in advance (£12.63). 9.4. Bluecherry Telecom will send its first invoice shortly after providing the Service, and then at regular intervals, usually every month. Sometimes Midpoint Communications Bluecherry Telecom may send the Customer an invoice at a different time. 9.49.5. If the Customer orders a temporary Service, Midpoint Communications Bluecherry Telecom may invoice the Customer for the rental charge in advance for the whole period of the temporary Service. 9.59.6. Midpoint Communications Bluecherry Telecom will send invoices for the Service to the address or email as advised requested by the Customer. 9.69.7. The Customer agrees to pay all charges for the Service whether the Service is used by the Customer or someone else and upon receipt of Midpoint Communications Bluecherry Telecom invoice. 9.79.8. In some cases the Customer may need to pay a deposit or provide a guarantee as security for paying future charges. 9.8. Direct Debits are taken on or just after 21st of each month, normally at least 7 days from the date of invoice9.9. You must pay all charges and line rental by this dateDirect Debit as soon as these become due, which will normally be 10 days from date of invoice. If you cancel your Direct Debit for any reason we reserve the right to charge £50. If we have not received payment of your bill by the due date, we may disconnect your telephone service or bar outgoing callsservice. If this is necessary the following conditions may apply: 9.8.19.9.1. Normal monthly rental will continue to be charged during any period of disconnection. 9.8.29.9.2. If your services are terminatedYou will be charged a fee for reconnection to our services, a reconnection fee of which is £125 ex VAT will be applied per affected line, subject to VAT. 9.8.39.9.3. If Outgoing Call Barring is placed on your line because we have not received payment by the due date, an administration payment of £10.00 ex 7.92 + VAT will be applied to account for applying this call barring. Furthermore, an administration payment of £20 ex + VAT will be required in advanced before Outgoing Call Barring is removed 9.8.4. If payment is not received within 7 calendar days of the invoice due date, we will add a late payment charge of £30.00 ex VAT to your next bill. 9.8.5. If you believe that you have been billed incorrectly, you will inform Midpoint Communications but the bill will be paid in the meantime while Midpoint Communication reviews this. Should we find an error, you will receive credit on the next invoice. 9.99.10. If the customers direct debit does not clear, Midpoint Communications Bluecherry Telecom will charge £10 ex VAT for each failed direct debit collection. 9.109.11. To achieve the Annual Fixed Rate 50% discount on line rental discount of 45% (compared to BT's standard tariff) a payment is required to cover the year’s line rental (£144 ex 89.16 Ex VAT) in advance). After the first year, line rental reverts to either a Monthly Tracker or Standard Rate line rental the standard 15% discount (at a 35% or 25% respective discount, compared to BT’s standard tariff£12.63 Ex VAT). 9.10.19.12. If the Customer reverts to the Monthly Tracker or Standard Rate line rental and would like to paid annually instead, they will renew their contract with Midpoint Communications. 9.10.2. If the Customer informs Midpoint Communications that they would like to renew the Annual Fixed Rate line rental before the end of the 12 month term, the contract will not be renewed for this service. 9.11. 5p 3p call connection charge applies to all calls except international and mobile calls where the connection charges of 10p or 12p apply.. 4p and 9p apply respectively. All prices quoted are ex VAT. 9.129.13. If the Customer wishes to you settle their your monthly invoice by means other than Direct Debit, a £4 ex VAT admin fee will be applied to the your account per month. 9.139.14. Bluecherry Telecom reserves the right to charge a monthly bill production charge if customers choose to receive a paper bill, there will be no charge to receive a bill by email. See price list for details. 9.15. Services such as Call Minder 1571, Call Waiting and Ring back, and all other various additional features, called select services are offered by Midpoint CommunicationsBluecherry Telecom, at a discounted rate compared to BT Retail. They range from £2.90 ex VAT 2.17 per feature, per month and are billed monthly in advance. 9.149.16. Fair Usage policy applies to all unlimited call packages. Midpoint Communications Bluecherry Telecom reserves the right to switch customers with excessive call volume (e.g. Telemarketers, etc.) to a more appropriate tariff at any time. The customer will have the option to cancel the service at no cost if switching to a new tariff in not acceptable. 9.159.17. Mobile rates refer to calls to: T-Mobile (EE)Mobile, Orange (EE)Orange, Vodafone, 3 Vodafone and 02 only. 9.16. Local and National packages include only 01 and 02 numbers. 9.179.18. Our Fraud aware service is applied to all new customers and is free for the first month. If the customer does not wish to continue with the Fraud Aware Service then they will need to contact our customer services department to opt out. 9.19. Fraud Aware is charged at £2.90 ex VAT 1.99 per calendar month 9.18. Certain Midpoint Communications packages require a minimum monthly call spend or call package commitment. If the monthly call spend falls below the threshold, or the call packages are cancelled by the Customer, Midpoint Communications reserves the right month and is subject to change the packageVAT. 9.18.1 The Annual Fixed Rate line rental requires either 1 x call package or a minimum monthly call spend of 9.18.2 The Monthly Tracker line rental requires either 1 x call package or a minimum monthly call spend of £10 per month. If packages are removed or if call spend falls below £10 per month, line rental will revert to the Standard Rate. 9.19. Midpoint Communications reserves the right to charge a monthly bill production for paper billing9.20. If the Customer chooses to receive a paper bill then a bill production charge of £2 ex VAT will be added to the invoice. There will be no charge to receive a bill by emaileBilling remains free of charge. 9.19.1. Itemised billing will be charged at £2.00 ex VAT 9.20. Midpoint Communications will give you a transfer charge of £13.75 per line once your line/s has completed and gone live 9.21. If the customer exceeds the usage allowance on the broadband package, Midpoint Communications will notify the customer and increase the allowance by 1GB charged at £2.00 ex VAT until month’s end. 9.21.1. Should the customer exceed the additional usage allowance, Midpoint Communications will continue to provide additional usage until month’s end. 9.22. A Discounted Feature Bundle will be applied to all telephone line at £3.45. This includes Call Divert, Caller Display and Ring Back features. 9.23. Mobile SIM customers are able to applied the World Travel Select (WTS) package to each number, allowing users full access to their UK bundles and allowances while roaming worldwide for just £5.50 per day. 9.23.1. WTS Service includes: Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Bahrain, Barbados, Bangladesh, Bermuda, Bosnia and Herzegovina, Bonaire, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chile, China, Columbia, Costa Rica, Curacao, Democratic Republic of Congo, Dominica, Domnican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Ghana, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Lesotho, Macau, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saba, St.Kitts and Nevis, St. Lucia, St. Xxxxxxx, Saudi Arabia, Serbia, Singapore, Sint Eustatius, Sint Maarten, South Africa, South Korea, South Sudan, Sri Lanka, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, Uruguay, USA, US Virgin Islands, Uzbekistan, Vanuatu, Vietnam, Western Samoa. 9.23.2. Any usage will be debited from your UK bundled allowance - If you exceeds their UK allowances, they will be liable to roaming xxxxx per minute rate. 9.23.3. If you make a call out of country, this will be chargeable at standard roaming rates.

Charges and Deposits. 9.1. The Customer agrees to pay all charges for the Service as shown in the Price List (or as otherwise agreed) and calculated using the details recorded by Midpoint Communications. 9.2. Unless paragraph 9.4 applies, rental charges will normally be invoiced monthly in advance, and call charges will normally be invoiced monthly in arrears. Where possible the charges will appear on the Customer's next invoice but if this is not possible, they may appear on a subsequent invoice. 9.3. Midpoint Communications will send its first invoice shortly after providing the Service, and then at regular intervals, usually every month. Sometimes Midpoint Communications may send the Customer an invoice at a different time. 9.4. If the Customer orders a temporary Service, Midpoint Communications may invoice the Customer for the rental charge in advance for the whole period of the temporary Service. 9.5. Midpoint Communications will send invoices for the Service to the address or email as advised by the Customer. 9.6. The Customer agrees to pay all charges for the Service whether the Service is used by the Customer or someone else and upon receipt of Midpoint Communications invoice. 9.7. In some cases the Customer may need to pay a deposit or provide a guarantee as security for paying future charges. 9.8. Direct Debits are taken on or just after 21st of each month, normally at least 7 days from the date of invoice. You must pay all charges and line rental by this date. If we have not received payment of your bill by the due date, we may disconnect your telephone service or bar outgoing calls. If this is necessary the following conditions may apply: 9.8.1. Normal monthly rental will continue to be charged during any period of disconnection. 9.8.2. If your services are terminated, a reconnection fee of £125 ex VAT will be applied per line. 9.8.3. If Outgoing Call Barring is placed on your line because we have not received payment by the due date, an administration payment of £10.00 ex VAT will be applied to account for applying this call barring. Furthermore, an administration payment of £20 ex VAT will be required in advanced before Outgoing Call Barring is removed 9.8.4. If payment is not received within 7 calendar days of the invoice due date, we will add a late payment charge of £30.00 ex VAT to your next bill. 9.8.5. If payment is received later than 10 days overdue, 3 months consecutively, the late payment fee will be increased £50 ex. VAT. 9.8.6. If you believe that you have been billed incorrectly, you will inform Midpoint Communications but the bill will be paid in the meantime while Midpoint Communication reviews this. Should we find an error, you will receive credit on the next invoice. 9.9. If the customers direct debit does not clear, Midpoint Communications will charge £10 ex VAT for each failed direct debit collection. 9.10. To achieve the Annual Fixed Rate line rental discount of 45% (compared to BT's standard tariff) a payment is required to cover the year’s line rental (£144 ex VAT) in advance. 9.10.1. After the first year, The Annual Fixed line rental reverts will automatically renew each year at £144 ex. VAT for a 12 month fixed term. This will be added to either a the existing term to continue to higher discounted rate. 9.10.2. If the Customer chooses to revert to the Monthly Tracker or Standard Rate line rental (at a 35% or 25% respective discount, compared to BT’s standard tariff). 9.10.1. If the Customer reverts to the Monthly Tracker or Standard Rate line rental and would like to paid annually instead, they will renew their contract with Midpoint Communications. 9.10.2. If the Customer informs must inform Midpoint Communications that they would like to renew the Annual Fixed Rate line rental at least 30 days before the end of the 12 month termrenewal is due. In doing this, the contract will not be renewed for this serviceremain on the current term. 9.11. 5p call connection charge applies to all calls except international and mobile calls where the connection charges of 10p or 12p apply.. All prices quoted are ex VAT. 9.12. If the Customer wishes to settle their monthly invoice by means other than Direct Debit, a £4 ex VAT admin fee will be applied to the account per month. 9.13. Services such as Call Minder 1571, Call Waiting and Ring back, and all other various additional features, called select services are offered by Midpoint Communications, at a discounted rate compared to BT Retail. They range from £2.90 ex VAT per feature, per month and are billed monthly in advance. 9.14. Fair Usage policy applies to all unlimited call packages. Midpoint Communications reserves the right to switch customers with excessive call volume (e.g. Telemarketers, etc.) to a more appropriate tariff at any time. 9.15. Mobile rates refer to calls to: T-Mobile (EE), Orange (EE), Vodafone, 3 and 02 only. 9.16. Local and National packages include only 01 and 02 numbers. 9.17. Our Fraud aware service is applied to all new customers and is free for the first month. If the customer does not wish to continue with the Fraud Aware Service then they will need to contact our customer services department to opt out. Fraud Aware is charged at £2.90 ex VAT per calendar month 9.18. Certain Midpoint Communications packages require a minimum monthly call spend or call package commitment. If the monthly call spend falls below the threshold, or the call packages are cancelled by the Customer, Midpoint Communications reserves the right to change the package. 9.18.1 The Annual Fixed Rate line rental requires either 1 x call package or a minimum monthly call spend of 9.18.2 The Monthly Tracker line rental requires either 1 x call package or a minimum monthly call spend of £10 per month. If packages are removed or if call spend falls below £10 per month, line rental will revert to the Standard Rate. 9.19. Midpoint Communications reserves the right to charge a monthly bill production for paper billing. If the Customer chooses to receive a paper bill then a production charge of £2 ex VAT will be added to the invoice. There will be no charge to receive a bill by email. 9.19.1. Itemised billing will be charged at £2.00 ex VAT 9.20. Midpoint Communications will give you a transfer charge of £13.75 per line once your line/s has completed and gone live 9.21. If the customer exceeds the usage allowance on the broadband package, Midpoint Communications will notify the customer and increase the allowance by 1GB charged at £2.00 ex VAT until month’s end. 9.21.1. Should the customer exceed the additional usage allowance, Midpoint Communications will continue to provide additional usage until month’s end. 9.22. A Discounted Feature Bundle will be applied to all telephone line at £3.45. This includes Call Divert, Caller Display and Ring Back features. 9.23. Mobile SIM customers are able to applied the World Travel Select (WTS) package to each number, allowing users full access to their UK bundles and allowances while roaming worldwide for just £5.50 per day. 9.23.1. WTS Service includes: Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Bahrain, Barbados, Bangladesh, Bermuda, Bosnia and Herzegovina, Bonaire, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chile, China, Columbia, Costa Rica, Curacao, Democratic Republic of Congo, Dominica, Domnican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Ghana, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Lesotho, Macau, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saba, St.Kitts and Nevis, St. Lucia, St. Xxxxxxx, Saudi Arabia, Serbia, Singapore, Sint Eustatius, Sint Maarten, South Africa, South Korea, South Sudan, Sri Lanka, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, Uruguay, USA, US Virgin Islands, Uzbekistan, Vanuatu, Vietnam, Western Samoa. 9.23.2. Any usage will be debited from your UK bundled allowance - If you exceeds their UK allowances, they will be liable to roaming xxxxx per minute rate. 9.23.3. If you make a call out of country, this will be chargeable at standard roaming rates.

Charges and Deposits. 9.1. The Customer agrees to pay all charges for the Service as shown in the Price List (or as otherwise agreed) and calculated using the details recorded by Midpoint Communications. 9.2. Unless paragraph 9.4 applies, rental charges will normally be invoiced monthly in advance, and call charges will normally be invoiced monthly in arrears. Where possible the charges will appear on the Customer's next invoice but if this is not possible, they may appear on a subsequent invoice. 9.3. Midpoint Communications will send its first invoice shortly after providing the Service, and then at regular intervals, usually every month. Sometimes Midpoint Communications may send the Customer an invoice at a different time. 9.4. If the Customer orders a temporary Service, Midpoint Communications may invoice the Customer for the rental charge in advance for the whole period of the temporary Service. 9.5. Midpoint Communications will send invoices for the Service to the address or email as advised by the Customer. 9.6. The Customer agrees to pay all charges for the Service whether the Service is used by the Customer or someone else and upon receipt of Midpoint Communications invoice. 9.7. In some cases the Customer may need to pay a deposit or provide a guarantee as security for paying future charges. 9.8. Direct Debits are taken on or just after 21st of each month, normally at least 7 days from the date of invoice. You must pay all charges and line rental by this date. If we have not received payment of your bill by the due date, we may disconnect your telephone service or bar outgoing calls. If this is necessary the following conditions may apply: 9.8.1. Normal monthly rental will continue to be charged during any period of disconnection. 9.8.2. If your services are terminated, a reconnection fee of £125 ex VAT will be applied per line. 9.8.3. If Outgoing Call Barring is placed on your line because we have not received payment by the due date, an administration payment of £10.00 ex VAT will be applied to account for applying this call barring. Furthermore, an administration payment of £20 ex VAT will be required in advanced before Outgoing Call Barring is removed 9.8.4. If payment is not received within 7 calendar days of the invoice due date, we will add a late payment charge of £30.00 ex VAT to your next bill. 9.8.5. If you believe that you have been billed incorrectly, you will inform Midpoint Communications but the bill will be paid in the meantime while Midpoint Communication reviews this. Should we find an error, you will receive credit on the next invoice. 9.9. If the customers direct debit does not clear, Midpoint Communications will charge £10 ex VAT for each failed direct debit collection. 9.10. To achieve the Annual Fixed Rate line rental discount of 45% (compared to BT's standard tariff) a payment is required to cover the year’s line rental (£144 ex VAT) in advance. After the first year, line rental reverts to either a Monthly Tracker or Standard Rate line rental (at a 35% or 25% respective discount, compared to BT’s standard tariff). 9.10.1. If the Customer reverts to the Monthly Tracker or Standard Rate line rental and would like to paid annually instead, they will renew their contract with Midpoint Communications. 9.10.2. If the Customer informs Midpoint Communications that they would like to renew the Annual Fixed Rate line rental before the end of the 12 month term, the contract will not be renewed for this service., 9.11. 5p 3p call connection charge applies to all calls except international and mobile calls where the connection charges of 10p 5p or 12p 9p apply.. All prices quoted are ex VAT. 9.12. If the Customer wishes to settle their monthly invoice by means other than Direct Debit, a £4 ex VAT admin fee will be applied to the account per month. 9.13. Services such as Call Minder 1571, Call Waiting and Ring back, and all other various additional features, called select services are offered by Midpoint Communications, at a discounted rate compared to BT Retail. They range from £2.90 ex VAT per feature, per month and are billed monthly in advance. 9.14. Fair Usage policy applies to all unlimited call packages. Midpoint Communications reserves the right to switch customers with excessive call volume (e.g. Telemarketers, etc.) to a more appropriate tariff at any time. The customer will have the option to cancel the service at no cost if switching to a new tariff is not acceptable. 9.15. Mobile rates refer to calls to: T-Mobile (EE), Orange (EE), Vodafone, 3 and 02 only. 9.16. Local and National packages include only 01 and 02 numbers. 9.17. Our Fraud aware service is applied to all new customers and is free for the first month. If the customer does not wish to continue with the Fraud Aware Service then they will need to contact our customer services department to opt out. Fraud Aware is charged at £2.90 ex VAT per calendar month 9.189.17. Certain Midpoint Communications packages require a minimum monthly call spend or call package commitment. If the monthly call spend falls below the threshold, or the call packages are cancelled by the Customer, Midpoint Communications reserves the right to change the package. 9.18.1 9.17.1 The Annual Fixed Rate line rental requires either 1 x call package or a minimum monthly call spend of 9.18.2 9.17.2 The Monthly Tracker line rental requires either 1 x call package or a minimum monthly call spend of £10 per month. If packages are removed or if call spend falls below £10 per month, line rental will revert to the Standard Rate. 9.199.18. Midpoint Communications reserves the right to charge a monthly bill production for paper billing. If the Customer chooses to receive a paper bill then a production charge of £2 ex VAT will be added to the invoice. There will be no charge to receive a bill by email. 9.19.1. Itemised billing will be charged at £2.00 ex VAT 9.209.19. Midpoint Communications will give you a transfer charge of £13.75 8.94 per line once your line/s has completed and gone live 9.219.20. If the customer exceeds the usage allowance on the broadband package, Midpoint Communications will notify the customer and increase the allowance by 1GB charged at £2.00 ex VAT until month’s end. 9.21.19.20.1. Should the customer exceed the additional usage allowance, Midpoint Communications will continue to provide additional usage until month’s end. 9.22. A Discounted Feature Bundle will be applied to all telephone line at £3.45. This includes Call Divert, Caller Display and Ring Back features. 9.23. Mobile SIM customers are able to applied the World Travel Select (WTS) package to each number, allowing users full access to their UK bundles and allowances while roaming worldwide for just £5.50 per day. 9.23.1. WTS Service includes: Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Bahrain, Barbados, Bangladesh, Bermuda, Bosnia and Herzegovina, Bonaire, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chile, China, Columbia, Costa Rica, Curacao, Democratic Republic of Congo, Dominica, Domnican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Ghana, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Lesotho, Macau, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saba, St.Kitts and Nevis, St. Lucia, St. Xxxxxxx, Saudi Arabia, Serbia, Singapore, Sint Eustatius, Sint Maarten, South Africa, South Korea, South Sudan, Sri Lanka, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, Uruguay, USA, US Virgin Islands, Uzbekistan, Vanuatu, Vietnam, Western Samoa. 9.23.2. Any usage will be debited from your UK bundled allowance - If you exceeds their UK allowances, they will be liable to roaming xxxxx per minute rate. 9.23.3. If you make a call out of country, this will be chargeable at standard roaming rates.