Complaints and Breaches. 11.1. Complaints from data subjects, or their representatives, regarding information held by any of the parties to this agreement will be investigated first by the organisation receiving the complaint. Each data controller will consult with other parties where appropriate.
Complaints and Breaches. All complaints or breaches relative to this agreement will be notified to the information governance team of the relevant organisation in accordance with their respective policy and procedures.
Complaints and Breaches. Complaints
Complaints and Breaches. 8.1 Each party should agree a procedure to be followed in the event of a complaint being received by any party on the use or disclosure of personal data.
Complaints and Breaches. 8.1 Complaints from data subjects, or their representatives, regarding information held by the Partnership will be investigated first by the organization receiving the complaint. Action that affects other signatories will not be taken without the consent of all parties to this agreement.
Complaints and Breaches. Each Yately General Practice (data controller) should ensure that they have procedures in place to address complaints about data sharing relating to this Agreement. Information about risk stratification should be made available to patients, these includes leaflets and Fair Processing Notices. Each Partner to this Agreement that become aware or suspecting any unauthorised release, disclosure or access to the personal confidential data or any part thereof, must immediately inform the CSU and the affected General Practice (data controller) who will lead on the investigation.
Complaints and Breaches. 12.1 Any complaint and/or breaches made will be brought to the attention of the nominated officer appointed to manage data protection matters on behalf of the data controller of the relevant partner organisation, without delay. These will be dealt with in accordance with the respective organisational policies, procedures and legislative requirements. In particular it may be necessary to inform the Information Commissioner and the data 2 ICO: Data sharing code of practice subject of the breach without undue delay where the rights and freedoms of the data subject have been adversely affected.
Complaints and Breaches. 14.1 A suitably independent arbiter will be appointed by the parties to this agreement to deal with complaints and/or disagreements not resolved between them. Any resolution that sets a precedent affecting the agreement as a whole must be acceptable to both parties.
Complaints and Breaches. East Sussex County Council will be accountable for any misuse of the information supplied to it and the consequences of such misuse by its employees, servants or agents.
Complaints and Breaches
