County Grievance Appeal Process. The County Grievance Appeal Process is designed to review participant grievances that have completed the Shelter Providers’ grievance process, including having gone through the Shelter Providers’ appeal process (Attachment 3). The County Grievance Appeal Process (Attachment 4) reviews the administrative and operational compliance of Shelter Providers’ grievance policy and procedure in addition to compliance to the Standards of Care. Dispute Resolution Services may be requested by the participant once the Shelter Providers’ grievance process and the County Grievance Appeal Process have been completed and the outcome is not a satisfactory resolution for the Participant. Shelter Providers’ policies and procedures must include information on how to obtain dispute resolution services from the court. This may include notifying the xxxxxxxx of Judge Xxxxx X. Xxxxxx via email at XXXxxxxxxxx@xxxx.xxxxxxxx.xxx or contacting the Elder Law and Disability Rights Center at (714) 617- 5353 or xxxx@xxxxxxxxxx.xxx. Any hearings by the court must be conducted during regular business hours whenever feasible.
Appears in 13 contracts
Samples: Contract Ma 017 22011908 for Yale Navigation Center Shelter Operations and Services, Contract for Homeless Bridge Housing Services, Contract Ma 017 22011902 for Bridges at Kraemer Place Year Round Emergency Shelter Services