Critical Incident Management System. The Contractor shall establish a Critical Incident Management System consistent with all applicable laws and shall include policies and procedures for identification of incidents, reporting protocols, and oversight responsibilities. The Contractor shall increase intervention for an Enrollee when incident behavior escalates in severity or frequency. The Contractor shall designate a Critical Incident Manager responsible for administering the incident management system and ensuring compliance with the requirements of this section.
Appears in 2 contracts
Samples: Managed Care Dental Contract, Managed Care Dental Contract
Critical Incident Management System. The Contractor shall must establish a Critical Incident Management System consistent with all applicable laws and shall will include policies and procedures for identification of incidents, reporting protocols, protocols and oversight responsibilities. The Contractor shall increase intervention for an Enrollee when incident behavior escalates in severity or frequency. The Contractor shall will designate a Critical Incident Manager responsible for administering the incident management system Incident Management System and ensuring compliance with the requirements of this sectionSection.
Appears in 1 contract
Samples: Professional Services
Critical Incident Management System. The Contractor shall establish a Critical Incident Management System consistent with all applicable laws and shall will include policies and procedures for identification of incidents, reporting protocols, protocols and oversight responsibilities. The Contractor shall increase intervention for an Enrollee when incident behavior escalates in severity or frequency. The Contractor shall designate a Critical Incident Manager responsible for administering the incident management system Incident Management System and ensuring compliance with the requirements of this sectionSection.
Appears in 1 contract
Samples: Professional Services