Common use of Customer concerns about power quality Clause in Contracts

Customer concerns about power quality. If a Customer, or the Trader on behalf of a Customer, raises a concern with the Distributor regarding the power quality (i.e. frequency or voltage), reliability or safety of the Customer's supply, the Distributor must investigate the concern and advise the Customer of the results of the investigation.

Customer concerns about power quality. If a Customer, or the Trader on behalf of a Customer, raises has a reasonable cause for concern with the Distributor regarding the power quality (i.e. frequency or voltage), reliability or safety of the Customer's supply, and raises that with the Distributor, then the Distributor must endeavour to investigate the concern and advise the Customer of the results of the investigationinvestigation including in accordance with any Service Standard in Schedule 1.

Customer concerns about power quality. If a Customer, or the Trader on behalf of a Customer, raises a concern with the Distributor regarding the power quality (i.e. frequency or voltage), reliability or safety of the Customer's supply, the Distributor must must, other than where it considers on reasonable grounds that the matter raised is trivial or is materially the same as a matter previously raised by the Customer or Trader and there has been no relevant change in circumstances, investigate the concern in accordance with Schedule 1 and advise the Customer, or the Trader on behalf of the Customer (as applicable), of the results of the investigation.

Customer concerns about power quality. If a Customer, or the Trader on behalf of a Customer, raises a concern with the Distributor regarding the power quality (i.e. frequency or voltage), reliability or safety of the Customer's supply, the Distributor must investigate may take such steps as the Distributor considers reasonable and appropriate in the circumstances (which may, at the Distributor’s discretion, include investigating the concern and advise advising the Customer (and/or the Trader as appropriate) of the results of the investigation).

Customer concerns about power quality. If a Customer, Customer or the Trader on behalf of a Customer, raises a concern with the Distributor regarding the power quality (i.e. frequency or voltage), reliability or safety of the Customer's supply, the Distributor must will take such steps as the Distributor considers reasonable and appropriate in the circumstances to investigate the concern concern, and the Distributor will advise the Customer (and/or Trader on behalf of a Customer, if applicable) of the results of the investigation.. This clause 14.2 is a statement of intent that does not impose any legal obligations