Customer’s Responsibilities Concerning Invoice Questions. Subject to applicable law, if Customer intends to dispute a charge or request a credit, Customer must contact Hexagon within ten (10) calendar days of the date on the invoice. Customer waives any right to dispute a charge or receive a credit for a charge or Services that Customer does not report within such period. 14. CUSTOMER WARRANTIES During the Coverage Period, Customer shall commit to the following: 14.1. Subject to Section 12.2, Customer warrants that for all Covered Products supported under the Agreement, all licenses of a Covered Product for which Customer has multiple copies in its possession and that are located at the site referenced on the Quote, and all prerequisite licenses necessary to operate Covered Products, are listed on the Quote. If all like Covered Products or prerequisite software licenses are not listed on the Quote, Customer agrees to notify Hexagon so that Hexagon may issue a revised Quote to Customer. 14.2. Customer warrants that Services provided herein shall be utilized only for the quantity of Covered Products licenses listed on the Quote. 14.3. Customer shall, and Customer shall cause each of Customer’s employees and representatives to, comply with each and every term and condition of the XXXX and/or SLA applicable to the Covered Products supported under the Agreement.
Appears in 5 contracts
Samples: Maintenance Agreement, Maintenance Agreement, Maintenance Quotation
Customer’s Responsibilities Concerning Invoice Questions. Subject to applicable law, if Customer intends to dispute a charge or request a credit, Customer must contact Hexagon Intergraph within ten (10) calendar days of the date on the invoice. Customer waives any right to dispute a charge or receive a credit for a charge or Services that Customer does not report within such period.
14. CUSTOMER WARRANTIES During the Coverage Period, Customer shall commit to the following:
14.1. Subject to Section 12.2, Customer warrants that for all Covered Products supported under the Agreement, all licenses of a Covered Product for which Customer has multiple copies in its possession and that are located at the site referenced on the Quote, and all prerequisite licenses necessary to operate Covered Products, are listed on the Quote. If all like Covered Products or prerequisite software licenses are not listed on the Quote, Customer agrees to notify Hexagon Intergraph so that Hexagon Intergraph may issue a revised Quote to Customer.
14.2. Customer warrants that Services provided herein shall be utilized only for the quantity of Covered Products licenses listed on the Quote.
14.3. Customer shall, and Customer shall cause each of Customer’s employees and representatives to, comply with each and every term and condition of the XXXX and/or SLA applicable to the Covered Products supported under the Agreement.
Appears in 2 contracts
Samples: Maintenance Agreement, Maintenance Agreement
Customer’s Responsibilities Concerning Invoice Questions. Subject to applicable law, if Customer intends to dispute a charge or request a credit, Customer must contact Hexagon Intergraph within ten fifteen (1015) calendar days of the date on the invoice. Customer waives any right to dispute a charge or receive a credit for a charge or Services that Customer does not report within such period.
14. CUSTOMER WARRANTIES During the Coverage Period, Customer shall commit to the following:
14.1. Subject to Section 12.2, Customer warrants that for all Covered Products supported under the Agreement, all licenses of a Covered Product for which Customer has multiple copies in its possession and that are located at the site referenced on the Quote, and all prerequisite licenses necessary to operate Covered Products, are listed on the Quote. If all like Covered Products or prerequisite software licenses are not listed on the Quote, Customer agrees to notify Hexagon Intergraph so that Hexagon Intergraph may issue a revised Quote to Customer.
14.2. Customer warrants that Services provided herein shall be utilized only for the quantity of Covered Products licenses listed on the Quote.
14.3. Customer shall, and Customer shall cause each of Customer’s employees and representatives to, comply with each and every term and condition of the XXXX and/or SLA applicable to the Covered Products supported under the Agreement.
Appears in 1 contract
Samples: Maintenance Agreement