Common use of Declarations, instructions and consents of the client Clause in Contracts

Declarations, instructions and consents of the client. 11.3.1 Contacting the Bank via the phone, following the undergoing of relevant identification/ verification procedures, the Customer assigns to the Bank and provides the Bank with the following rights: 11.3.1.1 provide with the information on the client’s accounts; 11.3.1.2 carry out banking operation upon the client’s relevant instructions within the limits established for telephone services. 11.3.2 By this Agreement the Customer expresses his/her consent that any telephone conversation carried out with the Customer (including his/her any request/ statement on receiving Bank information, registration for the use of banking services, making changes to the registered data, receiving Bank (including credit) products or/and carrying out transaction) to be recorded in the electronic database of the Bank and in case of dispute, such recording to have power of evidence (to be used as an evidence). Recording of the telephone conversation is considered as the property of the Bank and within the period of three years after its recording the Bank is obligated to share the recording with the Customer in the form acceptable for the Bank no later than 15 (fifteen) calendar days following receiving the written request on the above from the Customer. 11.3.3 Bank has right to contact the Customer on the phone registered with the Bank with the objective to provide service or/and to offer product(s) (including credit products) and to register such products or/and to offer the Customer to record his/her voice for provision of service envisaged under the article 11 of the present Agreement.