Common use of Disputed Transactions Clause in Contracts

Disputed Transactions. (a) Each business day, the Participant will forward by telecopy or e-mail to VDOT through a CSC, a report listing E-ZPass transactions by lane number from the previous day or weekend, as applicable. Each business day VDOT will cause a CSC to send the Participant via telecopy or e-mail a disbursement report reflecting E-ZPass transaction revenue credited to Participant by transaction number. (b) If at any time the Participant’s E-ZPass revenue reflected in the disbursement report is out of balance with Participant’s reported E-ZPass transactions by $50 or more for any three consecutive days, the Participant will notify VDOT. VDOT will provide a detailed disbursement file within five business days of Participant’s notification. The Participant will compare the detailed disbursement report to its detailed audit and provide details regarding the disputed transactions sufficient to update the patron accounts. If the Participant cannot provide detail sufficient to update the patron accounts within 20 business days of the occurrence of the transactions, those transactions will not be charged to patron accounts and will not result in revenue to the Facility. The Participant will send the detailed data to VDOT with comparisons of transactions to include the transaction sequence number(s) and the acknowledgement verification by the ETC System. (c) E-ZPass transaction/revenue disputes will be resolved on a monthly basis. The CSC will resolve disputes that are recognized and/or identified as valid by adjusting or offsetting the funds that are owed to the Participant in a subsequent transfer. Any Participant’s E-ZPass transactions rejected by their respective home agency will be identified in a report, which will be communicated to the Participant. Rejected transactions will be handled according to documented or generally accepted E-ZPass reconciliation procedures.

Appears in 6 contracts

Samples: Electronic Toll Collection Agreement, Electronic Toll Collection Agreement, Electronic Toll Collection Agreement

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Disputed Transactions. (a) Each business day, the Participant will forward by telecopy or e-mail to VDOT through a CSC, a report listing E-ZPass transactions by lane number from the previous day or weekend, as applicable. Each business day VDOT will cause a CSC to send the Participant via telecopy or e-mail a disbursement report reflecting E-ZPass transaction revenue credited to Participant by transaction number. (b) If at any time the Participant’s E-ZPass revenue reflected in the disbursement report is out of balance with Participant’s reported E-ZPass transactions by $50 or more for any three 3 consecutive days, the Participant will notify VDOT. VDOT will provide a detailed disbursement file within five 5 business days of Participant’s notification. The Participant will compare the detailed disbursement report to its detailed audit and provide details regarding the disputed transactions sufficient to update the patron accounts. If the Participant cannot provide detail sufficient to update the patron accounts within 20 business days of the occurrence of the transactions, those transactions will not be charged to patron accounts and will not result in revenue to the Facility. The Participant will send the detailed data to VDOT with comparisons of transactions to include the transaction sequence number(s) and the acknowledgement verification by the ETC System. (c) E-ZPass transaction/revenue disputes will be resolved on a monthly basis. The CSC will resolve disputes that are recognized and/or identified as valid by adjusting or offsetting the funds that are owed to the Participant in a subsequent transfer. Any Participant’s E-ZPass transactions rejected by their respective home agency will be identified in a report, which will be communicated to the Participant. Rejected transactions will be handled according to documented or generally accepted E-ZPass reconciliation procedures.

Appears in 2 contracts

Samples: Electronic Toll Collection Agreement, Electronic Toll Collection Agreement

Disputed Transactions. (a) Each business day, the Participant will forward by telecopy or e-mail to VDOT through a CSC, via the ETC Servicer a report listing E-ZPass transactions by lane number from the previous day or weekend, as applicable. Each business day VDOT will cause a CSC to send the Participant ETC Servicer, via telecopy or e-mail mail, to send the Participant a disbursement report reflecting E-ZPass and E-ZPass transaction revenue credited to the Participant by transaction lane number. (b) If at At any time the Participant’s Participant E-ZPass and E-ZPass revenue reflected in the disbursement report is out of balance with Participant’s reported E-ZPass and E-ZPass transactions by $50 or more for any three 3 consecutive days, the Participant will shall notify VDOTthe ETC Servicer. VDOT The ETC Servicer will provide a detailed disbursement file within five business days of Participant’s notification. The Participant will shall compare the detailed disbursement report to its detailed audit and provide details regarding the disputed transactions sufficient to update the patron accounts. If the Participant cannot provide detail sufficient to update the patron accounts within 20 business days of the occurrence of the transactions, those transactions will not be charged to patron accounts and will not result in revenue to the Facilityfacility. The Participant will shall send the detailed data to VDOT the ETC Servicer with comparisons of transactions to include the transaction sequence number(s) and the acknowledgement verification by the ETC Systemsystem. (c) E-ZPass transaction/revenue disputes will be resolved on a monthly basis. The CSC will resolve disputes that are recognized and/or identified as valid by adjusting or offsetting the funds that are owed to the Participant in a subsequent transfer. Any Participant’s E-ZPass transactions rejected by their respective home agency will be identified in a report, which will be communicated to the Participant. Rejected transactions will be handled according to documented or generally accepted E-ZPass reconciliation procedures.

Appears in 1 contract

Samples: Electronic Toll Collection Services Agreement

Disputed Transactions. (a) Each business day, the Participant will forward by telecopy or e-mail to VDOT through a CSC, via the CSC a report listing E-ZPass transactions by lane number from the previous day or weekend, as applicable. Each business day VDOT will cause a CSC to send the Participant CSC, via telecopy or e-mail mail, to send the Participant a disbursement report reflecting E-ZPass and E-ZPass transaction revenue credited to Participant by transaction lane number. (b) If at . At any time the Participant’s Participant E-ZPass and E-ZPass revenue reflected in the disbursement report is out of balance with Participant’s reported E-ZPass and E-ZPass transactions by $50 or more for any three 3 consecutive days, the Participant will notify VDOTthe CSC. VDOT CSC will provide a detailed disbursement file within five 5 business days of Participant’s notification. The Participant will compare the detailed disbursement report to its detailed audit and provide details regarding the disputed transactions sufficient to update the patron accounts. If the Participant cannot provide detail sufficient to update the patron accounts within 20 business days of the occurrence of the transactions, those transactions will not be charged to patron accounts and will not result in revenue to the Facilityfacility. The Participant will send the detailed data to VDOT the CSC with comparisons of transactions to include the transaction sequence number(s) and the acknowledgement verification by the ETC System. (c) system. E-ZPass transaction/revenue disputes will be resolved on a monthly basis. The CSC will resolve disputes that are recognized and/or identified as valid by adjusting or offsetting the funds that are owed to the Participant in a subsequent transfer. Any Participant’s E-ZPass transactions rejected by their respective home agency will be identified in a report, which will be communicated to the Participant. Rejected transactions will be handled according to documented or generally accepted E-ZPass reconciliation procedures.

Appears in 1 contract

Samples: Violations Processing Services Agreement

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Disputed Transactions. (a) Each business day, the Participant will forward by telecopy or e-mail to VDOT through a CSC, CSC a report listing E-ZPass transactions by lane number from the previous day or weekend, as applicable. Each business day VDOT will cause a CSC to send the Participant via telecopy or e-mail a disbursement report reflecting E-ZPass transaction revenue credited to Participant by transaction lane number. (b) If at any time the Participant’s E-ZPass revenue reflected in the disbursement report is out of balance with Participant’s reported E-ZPass transactions by $50 or more for any three 3 consecutive days, the Participant will notify VDOT. VDOT will provide a detailed disbursement file within five 5 business days of Participant’s notification. The Participant will compare the detailed disbursement report to its detailed audit and provide details regarding the disputed transactions sufficient to update the patron accounts. If the Participant cannot provide detail sufficient to update the patron accounts within 20 business days of the occurrence of the transactions, those transactions will not be charged to patron accounts and will not result in revenue to the Facility. The Participant will send the detailed data to VDOT with comparisons of transactions to include the transaction sequence number(s) and the acknowledgement verification by the ETC System. (c) E-ZPass transaction/revenue disputes will be resolved on a monthly basis. The CSC will resolve disputes that are recognized and/or identified as valid by adjusting or offsetting the funds that are owed to the Participant in a subsequent transfer. Any Participant’s E-ZPass transactions rejected by their respective home agency will be identified in a report, which will be communicated to the Participant. Rejected transactions will be handled according to documented or generally accepted E-ZPass reconciliation procedures.

Appears in 1 contract

Samples: Electronic Toll Collection Agreement

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