DST Responsibilities. During the Term and subject to the provisions of this Schedule, DST shall, at its expense (unless otherwise provided for herein) perform the FAN Services as described in each Service Exhibit, including provision of all computers, telecommunications connectivity and equipment reasonably necessary at its facilities to operate and maintain FAN and the DST Web Site.
DST Responsibilities. In connection with its performance of Basic FAN Mail Services, DST shall:
(a) Receive data ("Files") from Pioneer or extract Files from TA2000 as instructed by Pioneer, address the Files to Recipients who have been designated by Pioneer to receive the Files and who have completed the enrollment process for Basic FAN Mail Services described below, and make the Files available to such Recipients. Files will be made available through the Internet via hypertext link to the DST Web Site. DST shall provide each Recipient utilizing the Internet with a recipient ID (the "Recipient ID") and a password (the "Password") in accordance with the then current Recipient Enrollment and Authorization Procedures and shall permit access to the file(s) associated with a given Recipient ID and Password whenever the appropriate Recipient ID and Password is received at the DST Web Site. Each Recipient is responsible for accessing and retrieving such Recipient's Files.
(b) Make available to Recipients the Files set forth on the File and Usage Fee Schedule attached to this Service Exhibit. DST may, from time to time, and upon notice to Pioneer, add and/or delete Files from the File and Usage Fee Schedule.
(c) Perform the following administrative functions: maintain a data base which contains the Recipient's name, address, electronic mailing address, forty-five (45) day history of Files made available and list of Recipients by dealer/adviser number; provide billing to Pioneer; reasonably assist Pioneer and Recipients to establish FAN Mail links; monitor transmissions and provide ongoing technical support for FAN Mail; and maintain a Website facilitating enrollment for Recipients of Pioneer's Files.
(d) Establish links between Pioneer, the DST Web Site and the Distribution Support Services Web Site, provide telephone support to Pioneer and Recipients respecting use of FAN Mail, use reasonable efforts to resolve problems, and establish and maintain the DST Web Site so it is available.
(e) Perform all other DST obligations as set forth in the Agreement.
DST Responsibilities. In connection with its performance of Vision Services, DST shall:
(a) receive Transaction requests electronically transmitted by Users to the Vision Web Site via the Internet and route Transaction requests through FAN to Pioneer's transfer agency system;
(b) deliver to Pioneer a Vision Implementation Procedures instruction form;
(c) provide all computers, telecommunications connectivity and equipment reasonably necessary at its facilities to operate FAN, the Vision Web Site and the Distribution Support Services Web Site;
(d) deliver a monthly billing report to Pioneer, which shall include a report of Transactions, by type, processed through Vision Services; and
(e) perform all other DST obligations as set forth in the Schedule.
DST Responsibilities. All support for all areas and all TA & 3rd party enhancement requests:
DST Responsibilities. In connection with its performance of Web Services, DST shall:
(a) receive Transaction requests electronically transmitted to the DST Web Site via the Internet following execution of a link from the Client Web Site to the DST Web Site and route Transaction requests through FAN to State Street's transfer agency system, using Single Signon or FAN Web Authentication, as applicable, for the collection and presentation of Shareholder authentication information;
(b) for each Transaction request received, route Transaction information from State Street's transfer agency system through FAN to the Internet to be viewed by Users;
(c) deliver to Client a DST FAN Options User Guide and FAN Options instruction form; and update FAN Options as necessary when provided written instructions from Client,
(d) provide appropriate safeguards to protect non-public information, and
(e) perform all other DST obligations as set forth in the Master Agreement and as reproduced in this Schedule.
DST Responsibilities. During the Term and subject to the provisions of this Agreement, DST shall, at its expense (unless otherwise provided for herein) perform the Digital Solutions Services as described in each Service Exhibit, including provision of all computers, telecommunications connectivity and equipment reasonably necessary at its facilities to operate and maintain FAN and the DST Web Site.
DST Responsibilities. In connection with its performance of TRAC Participant Internet Access Services, DST shall:
(a) receive Transaction requests electronically transmitted to the DST Web Site via the Internet following execution of a link from the Customer Web Site to the DST Web Site and route Transaction requests through FAN to the computer systems utilized by Pioneer to provide recordkeeping services for Retirement Plans using Single Signon or FAN Web Authentication, as applicable, for the collection and presentation of Participant authentication information;
(b) deliver to Pioneer a TRAC Participant Internet Advanced Package Guide ; and
(c) perform all other DST obligations as set forth in the Schedule.
DST Responsibilities. In connection with its performance of Web Services, DST shall:
(a) receive Transaction requests electronically transmitted to the DST Web Site via the Internet following execution of a link from the Customer Web Site to the DST Web Site and route Transaction requests through FAN to Pioneer's transfer agency system, using Single Signon or FAN Web Authentication, as applicable, for the collection and presentation of Shareholder authentication information;
(b) for each Transaction request received, route Transaction information from Pioneer's transfer agency system through FAN to the Internet to be viewed by Users;
(c) deliver to Pioneer a DST FAN Options User Guide and FAN Options instruction form; and update FAN Options as necessary when provided written instructions from Pioneer, and
(d) perform all other DST obligations as set forth in the Schedule.
DST Responsibilities. In connection with its performance of API Services, DST shall:
(a) receive Transaction requests (including Shareholder authentication information collected by Pioneer pursuant to paragraph 4(d) below) electronically transmitted to the DST CICS Mapper via a dedicated Secure Communication Link from the Customer Web Site and route Transaction requests through the CICS Mapper to the DST service region dedicated to Pioneer;
(b) For each Transaction request received, route Transaction information from Pioneer's service region at DST through the CICS Mapper to the Customer Web Site via the dedicated Secure Communication Link, for viewing by the User (Notwithstanding the foregoing, DST shall not be responsible for a failure by Pioneer to receive Transaction information at the Customer Web Site arising out of or resulting from a failure of the Secure Communication Link);
(c) deliver to Pioneer a description of the API Transaction Set, a DST FAN Options User Guide, FAN Options instruction form, list of acceptable certificate authorities and Digital Certificates, and a list of authorized IP addresses to which Pioneer may send Transaction requests; and
(d) perform all other DST obligations as set forth in the Schedule.
DST Responsibilities. In connection with its performance of Vision Services, DST shall:
