{"component": "clause", "props": {"groups": [{"snippet_links": [{"key": "information-systems", "type": "definition", "offset": [26, 45]}, {"key": "implementation-of-this-agreement", "type": "clause", "offset": [84, 116]}], "size": 3, "samples": [{"hash": "6J13uPvp9WL", "uri": "/contracts/6J13uPvp9WL#information-systems-and-technology", "label": "Agreement for the Sustainable Reform of the Puerto Rico Police Department", "score": 24.5394162811, "published": true}, {"hash": "1BHvdAwhJn5", "uri": "/contracts/1BHvdAwhJn5#information-systems-and-technology", "label": "Agreement for the Sustainable Reform of the Puerto Rico Police Department", "score": 24.5394162811, "published": true}, {"hash": "iUd2OexfyfE", "uri": "/contracts/iUd2OexfyfE#information-systems-and-technology", "label": "Agreement for the Sustainable Reform of the Puerto Rico Police Department", "score": 22.7700205339, "published": true}], "snippet": "218. PRPD shall establish information systems and utilize technology to support the implementation of this Agreement in an efficient and effective manner.", "hash": "53f1f5c71762928439f5afafe832fa97", "id": 1}, {"snippet_links": [{"key": "document-management", "type": "definition", "offset": [95, 114]}, {"key": "voice-services", "type": "definition", "offset": [141, 155]}, {"key": "it-solutions", "type": "definition", "offset": [157, 169]}, {"key": "device-services", "type": "definition", "offset": [197, 212]}, {"key": "based-on", "type": "clause", "offset": [245, 253]}, {"key": "billable-hour", "type": "definition", "offset": [288, 301]}, {"key": "phone-line", "type": "clause", "offset": [303, 313]}, {"key": "cost-allocations", "type": "clause", "offset": [328, 344]}, {"key": "expenses-and", "type": "clause", "offset": [373, 385]}, {"key": "client-unit-usage", "type": "clause", "offset": [476, 493]}, {"key": "data-storage", "type": "definition", "offset": [511, 523]}, {"key": "usage-data", "type": "clause", "offset": [739, 749]}, {"key": "call-center", "type": "definition", "offset": [908, 919]}, {"key": "video-conferencing", "type": "definition", "offset": [949, 967]}, {"key": "production-support", "type": "definition", "offset": [1043, 1061]}, {"key": "account-creation", "type": "clause", "offset": [1233, 1249]}, {"key": "support-center", "type": "definition", "offset": [1309, 1323]}, {"key": "help-desk", "type": "definition", "offset": [1324, 1333]}], "size": 3, "samples": [{"hash": "frl8StQkK8V", "uri": "/contracts/frl8StQkK8V#information-systems-and-technology", "label": "Master Services Agreement (Centerpoint Energy Inc)", "score": 16.0, "published": true}, {"hash": "46FxyNmkQ7k", "uri": "/contracts/46FxyNmkQ7k#information-systems-and-technology", "label": "Master Services Agreement (Centerpoint Energy Inc)", "score": 16.0, "published": true}], "snippet": "ServiceCo may provide Recipients with the following services: Mainframe Operations, Enterprise Document Management, Data Circuit Management, Voice Services, IT Solutions Delivery, and Desktop Data Device services. Costs are billed to Recipients based on various metrics (e.g., CU second, billable hour, phone line, login ID) on cost allocations (e.g., headcount, operating expenses and direct dollars billed). Mainframe Operations Methodology Legacy Mainframe CPU Utilization Client Unit Usage Legacy Mainframe Data Storage Client Unit Usage SAP Mainframe Data Storage Client Unit Usage SAP Mainframe CPU Utilization Client Unit Usage Enterprise Recipient Specific Client Unit Usage Enterprise Document Management Methodology: Client Unit Usage Data Circuit Management Methodology: Client Unit Usage Voice Services Methodology Telephone Basic Line Client Unit Usage Moves/Adds/Change (MAC) Client Unit Usage Call Center Basic Line Client Unit Usage Video Conferencing Client Unit Usage IT Solutions Delivery Methodology: Client Unit Usage SAP Production Support Methodology: Headcount and Operating Expense Desktop Data Device Services Methodology Equipment Client Unit Usage Lotus Notes Messaging Client Unit Usage LAN and Security Account Creation Client Unit Usage Network WAN/LAN Client Unit Usage Client Support Center Help Desk Client Unit Usage", "hash": "6e21deec9e3dd7f2f1b59b911299cc3a", "id": 2}, {"snippet_links": [{"key": "the-recipients", "type": "clause", "offset": [24, 38]}, {"key": "document-management", "type": "definition", "offset": [101, 120]}, {"key": "voice-services", "type": "definition", "offset": [147, 161]}, {"key": "it-solutions", "type": "definition", "offset": [163, 175]}, {"key": "device-services", "type": "definition", "offset": [203, 218]}, {"key": "based-on", "type": "clause", "offset": [251, 259]}, {"key": "cost-allocations", "type": "clause", "offset": [280, 296]}, {"key": "client-unit-usage", "type": "clause", "offset": [390, 407]}, {"key": "data-storage", "type": "definition", "offset": [436, 448]}, {"key": "enterprise-client", "type": "definition", "offset": [589, 606]}, {"key": "direct-billed", "type": "definition", "offset": [634, 647]}, {"key": "usage-metric", "type": "clause", "offset": [704, 716]}, {"key": "telephone-line", "type": "clause", "offset": [883, 897]}, {"key": "call-center", "type": "definition", "offset": [945, 956]}, {"key": "video-conferencing", "type": "definition", "offset": [1001, 1019]}, {"key": "long-distance", "type": "clause", "offset": [1051, 1064]}, {"key": "production-support", "type": "definition", "offset": [1148, 1166]}, {"key": "allocation-methodology", "type": "definition", "offset": [1167, 1189]}, {"key": "operating-expense", "type": "clause", "offset": [1205, 1222]}, {"key": "account-creation", "type": "clause", "offset": [1393, 1409]}, {"key": "support-center", "type": "definition", "offset": [1487, 1501]}, {"key": "help-desk", "type": "definition", "offset": [1502, 1511]}], "size": 3, "samples": [{"hash": "aWcd2N4Sw5x", "uri": "/contracts/aWcd2N4Sw5x#information-systems-and-technology", "label": "Master Services Agreement (Reliant Energy Inc)", "score": 16.0, "published": true}], "snippet": "CenterPoint may provide the Recipients with the following services: Mainframe Operations, Enterprise Document Management, Data Circuit Management, Voice Services, IT Solutions Delivery, and Desktop Data Device services. Costs are billed to Recipients based on various metrics and cost allocations. Mainframe Operations Methodology Metric ----------- ------ Legacy Mainframe CPU Utilization Client Unit Usage CPU Second Legacy Mainframe Data Storage Client Unit Usage Megabyte SAP Mainframe Data Storage Client Unit Usage Megabyte SAP Mainframe CPU Utilization Client Unit Usage CPU Second Enterprise Client Specific Client Unit Usage Direct Billed Enterprise Document Management Methodology: Client Unit Usage Metric: Hour Data Circuit Management Methodology: Client Unit Usage Metric: Hour Voice Services Methodology Metric ----------- ------ Telephone Basic Line Client Unit Usage telephone line Moves/Adds/Change (MAC) Client Unit Usage hour Call Center Basic Line Client Unit Usage telephone line Video Conferencing Client Unit Usage conference + long distance EXHIBIT G-12 IT Solutions Delivery Methodology: Client Unit Usage Metric: Hour SAP Production Support Allocation Methodology: Headcount and Operating Expense Desktop Data Device Services Methodology Metric ----------- ------ Equipment Client Unit Usage login ID Lotus Notes Messaging Client Unit Usage login ID LAN and Security Account Creation Client Unit Usage login ID Network WAN/LAN Client Unit Usage login ID Client Support Center Help Desk Client Unit Usage login ID", "hash": "e13fbbbe7553aca2b2e077de72f34ad6", "id": 3}, {"snippet_links": [{"key": "the-service-provider-shall", "type": "clause", "offset": [4, 30]}, {"key": "to-receive", "type": "definition", "offset": [70, 80]}, {"key": "service-requests", "type": "definition", "offset": [81, 97]}, {"key": "mail-system", "type": "clause", "offset": [132, 143]}, {"key": "telephone-line", "type": "clause", "offset": [186, 200]}, {"key": "facsimile-transmissions", "type": "clause", "offset": [225, 248]}, {"key": "days-per-week", "type": "clause", "offset": [252, 265]}, {"key": "hours-per-day", "type": "clause", "offset": [270, 283]}, {"key": "day-of", "type": "clause", "offset": [290, 296]}, {"key": "the-year", "type": "definition", "offset": [297, 305]}, {"key": "an-internal", "type": "clause", "offset": [311, 322]}, {"key": "voice-mail", "type": "definition", "offset": [323, 333]}, {"key": "computer-hardware-and-software", "type": "clause", "offset": [419, 449]}, {"key": "capable-of", "type": "definition", "offset": [459, 469]}, {"key": "reporting-data", "type": "clause", "offset": [470, 484]}, {"key": "the-data", "type": "clause", "offset": [612, 620]}, {"key": "formatting-requirements", "type": "clause", "offset": [621, 644]}, {"key": "as-specified", "type": "clause", "offset": [645, 657]}, {"key": "ccac-policies-and-procedures", "type": "definition", "offset": [665, 693]}, {"key": "relating-to", "type": "definition", "offset": [694, 705]}, {"key": "as-amended", "type": "definition", "offset": [722, 732]}, {"key": "from-time-to-time", "type": "clause", "offset": [733, 750]}, {"key": "ability-to-accept", "type": "clause", "offset": [766, 783]}, {"key": "confidentiality-standards", "type": "clause", "offset": [856, 881]}, {"key": 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1574]}, {"key": "sole-discretion", "type": "clause", "offset": [1601, 1616]}, {"key": "notice-to", "type": "definition", "offset": [1649, 1658]}, {"key": "service-providers", "type": "clause", "offset": [1659, 1676]}, {"key": "notice-period", "type": "definition", "offset": [1692, 1705]}, {"key": "by-the-parties", "type": "clause", "offset": [1716, 1730]}, {"key": "new-information", "type": "clause", "offset": [1742, 1757]}, {"key": "technology-requirements", "type": "clause", "offset": [1770, 1793]}, {"key": "applicable-to", "type": "clause", "offset": [1794, 1807]}, {"key": "in-respect-of", "type": "clause", "offset": [1826, 1839]}, {"key": "consolidated-services", "type": "definition", "offset": [1844, 1865]}], "size": 2, "samples": [{"hash": "i1umuIMX4sV", "uri": "/contracts/i1umuIMX4sV#information-systems-and-technology", "label": "Community Care Services Agreement", "score": 24.2854209446, "published": true}, {"hash": "2rwvLZvYnpS", "uri": "/contracts/2rwvLZvYnpS#information-systems-and-technology", "label": "Community Care Access Centre Services Agreement", "score": 20.3388090349, "published": true}], "snippet": "(1) The Service Provider shall have the following:\n(a) the capability to receive Service Requests electronically;\n(b) an electronic mail system;\n(c) facsimile equipment with a dedicated telephone line available for receiving facsimile transmissions, 7 days per week, 24 hours per day, each day of the year;\n(d) an internal voice mail system, including the capability to receive after-hours voice mail messages; and\n(e) computer hardware and software which is capable of reporting data in a format that is compatible with the CCAC\u2019s computer hardware and software.\n(2) The Service Provider shall,\n(a) comply with the data formatting requirements as specified in the CCAC policies and procedures relating to data formatting as amended from time to time, including the ability to accept Service Requests electronically;\n(b) comply with the data integrity and confidentiality standards established by the CCAC; and\n(c) have the capability to exchange data with the CCAC via the CCAC\u2019s web-based e-commerce application.\n(3) The Service Provider shall implement and maintain security and data back-up procedures that will ensure data integrity, data recovery and continuation of service in a disaster situation.\n(4) The Service Provider shall, on an ongoing basis update its existing information systems and technology, at its own cost and expense, to ensure that its information systems and technology are, at all times during the Agreement Term, similar to or better than the level and type of information systems and technology of a good service provider in a comparable market.\n(5) The CCAC may, in its sole discretion and by providing 90 days\u2019 prior Notice to Service Providers, or such other notice period as agreed by the Parties, introduce new information systems and technology requirements applicable to Service Providers in respect of the Consolidated Services.", "hash": "d6336143bf0db7089c42baf14ba6251b", "id": 4}, {"snippet_links": [{"key": "staff-accountant", "type": "definition", "offset": [8, 24]}, {"key": "senior-planner", "type": "definition", "offset": [26, 40]}, {"key": "project-engineer", "type": "definition", "offset": [42, 58]}, {"key": "surface-water", "type": "definition", "offset": [60, 73]}, {"key": "program-coordinator", "type": "definition", "offset": [74, 93]}], "size": 1, "samples": [{"hash": "hQHUVqPKWlD", "uri": "/contracts/hQHUVqPKWlD#information-systems-and-technology", "label": "Collective Bargaining Agreement", "score": 31.12653838, "published": true}], "snippet": "Manager Staff Accountant, Senior Planner, Project Engineer, Surface Water Program Coordinator", "hash": "16c1e72cf2ddd285fb442e6fccc7ff73", "id": 5}, {"snippet_links": [{"key": "all-information", "type": "clause", "offset": [0, 15]}], "size": 1, "samples": [{"hash": "kEDEuniWN2W", "uri": "/contracts/kEDEuniWN2W#information-systems-and-technology", "label": "Separation Agreement (Heinz H J Co)", "score": 18.0, "published": true}], "snippet": "All information systems and technology of any Heinz Entity except as set forth in Section 2.01(a)(xv).", "hash": "c706e562311ae11339b362aefd2e3daf", "id": 6}, {"snippet_links": [{"key": "electronic-data-processing", "type": "definition", "offset": [53, 79]}, {"key": "network-services", "type": "definition", "offset": [102, 118]}, {"key": "costs-of", "type": "clause", "offset": [120, 128]}, {"key": "general-nature", "type": "clause", "offset": [131, 145]}, {"key": "number-of-employees-ratio", "type": "clause", "offset": [170, 195]}], "size": 1, "samples": [{"hash": "4ePQjUSbJVM", "uri": "/contracts/4ePQjUSbJVM#information-systems-and-technology", "label": "Agl Services Agreement (Agl Resources Inc)", "score": 16.0, "published": true}], "snippet": "AGL Services provides the AGLR System Companies with electronic data processing and telecommunication network services. Costs of a general nature are allocated using the Number of Employees Ratio.", "hash": "2c882fd46ac77108c5d4f3cd899cbd27", "id": 7}, {"snippet_links": [{"key": "the-requirements", "type": "clause", "offset": [11, 27]}, {"key": "control-and-direction", "type": "clause", "offset": [38, 59]}, {"key": "will-provide", "type": "clause", "offset": [91, 103]}, {"key": "maintenance-services", "type": "definition", "offset": [123, 143]}, {"key": "information-systems", "type": "definition", "offset": [152, 171]}, {"key": "services-for-software", "type": "clause", "offset": [212, 233]}, {"key": "software-programming", "type": "clause", "offset": [293, 313]}, {"key": "consulting-and-advising", "type": "clause", "offset": [355, 378]}, {"key": "software-and-hardware", "type": "clause", "offset": [389, 410]}, {"key": "systems-and-technology", "type": "clause", "offset": [479, 501]}, {"key": "other-functions", "type": "clause", "offset": [535, 550]}, {"key": "incidental-to", "type": "definition", "offset": [613, 626]}, {"key": "the-foregoing", "type": "definition", "offset": [627, 640]}, {"key": "in-addition", "type": "clause", "offset": [642, 653]}, {"key": "going-forward", "type": "clause", "offset": [756, 769]}, {"key": "mail-communications", "type": "clause", "offset": [820, 839]}, {"key": "affiliated-companies", "type": "clause", "offset": [898, 918]}, {"key": "lines-and-equipment", "type": "clause", "offset": [958, 977]}], "size": 1, "samples": [{"hash": "nBva84MdOK", "uri": "/contracts/nBva84MdOK#information-systems-and-technology", "label": "Intercompany Service Agreement (North Pointe Holdings Corp)", "score": 16.0, "published": true}], "snippet": "Subject to the requirements, ultimate control and direction of the Insurers and NPFS, NPHC will provide all consulting and maintenance services for all information systems of Insurers and NPFS and all consulting services for software licensed to Insurers and NPFS. These Services will include software programming, documentation and hardware utilization, consulting and advising regarding software and hardware systems; negotiating, selecting and procuring hardware and software systems and technology for Insurers; and performing any other functions and activities for the Insurers and NPFS which are related or incidental to the foregoing. In addition, NPHC will purchase and maintain equipment, hardware and software as may be reasonably required on a \"going forward\" basis (including frame relays for intranet and e-mail communications) for Insurers and NPFS to communicate electronically with affiliated companies (excluding all telephone and facsimile lines and equipment).", "hash": "edd5356c9f6c904b65235f1773511fbb", "id": 8}, {"snippet_links": [{"key": "director-of", "type": "clause", "offset": [18, 29]}, {"key": "ongoing-funding", "type": "definition", "offset": [132, 147]}, {"key": "of-information", "type": "definition", "offset": [148, 162]}, {"key": "technology-requirements", "type": "clause", "offset": [175, 198]}, {"key": "the-distribution", "type": "clause", "offset": [221, 237]}, {"key": "allocation-of", "type": "clause", "offset": [242, 255]}, {"key": "within-the-agency", "type": "clause", "offset": [294, 311]}, {"key": "monitoring-systems", "type": "clause", "offset": [369, 387]}, {"key": "managing-principal", "type": "definition", "offset": [541, 559]}, {"key": "the-senior", "type": "clause", "offset": [624, 634]}, {"key": "service-administration", "type": "clause", "offset": [737, 759]}, {"key": "industry-issues", "type": "definition", "offset": [764, 779]}, {"key": "in-order-to", "type": "clause", "offset": [792, 803]}, {"key": "the-provision-of-services", "type": "clause", "offset": [919, 944]}, {"key": "in-addition-to-the", "type": "clause", "offset": [946, 964]}, {"key": "direct-management", "type": "definition", "offset": [965, 982]}, {"key": "administrative-support-functions", "type": "definition", "offset": [990, 1022]}, {"key": "service-delivery", "type": "definition", "offset": [1116, 1132]}, {"key": "professional-specialists", "type": "clause", "offset": [1172, 1196]}, {"key": "community-representatives", "type": "definition", "offset": [1216, 1241]}, {"key": "resource-requirements", "type": "clause", "offset": [1288, 1309]}, {"key": "the-issues", "type": "clause", "offset": [1327, 1337]}, {"key": "interpretation-of-the", "type": "clause", "offset": [1366, 1387]}, {"key": "service-issues", "type": "clause", "offset": [1404, 1418]}, {"key": "to-develop", "type": "definition", "offset": [1456, 1466]}, {"key": "future-plans", "type": "clause", "offset": [1493, 1505]}, {"key": "for-the-institution", "type": "definition", "offset": [1506, 1525]}, {"key": "nature-of", "type": "clause", "offset": [1534, 1543]}, {"key": "the-management", "type": "clause", "offset": [1719, 1733]}, {"key": "the-chief-executive", "type": "clause", "offset": [1774, 1793]}, {"key": "department-representatives", "type": "clause", "offset": [1817, 1843]}, {"key": "expert-consultants", "type": "clause", "offset": [1848, 1866]}, {"key": "project-plans", "type": "clause", "offset": [2047, 2060]}, {"key": "new-ventures", "type": "definition", "offset": [2147, 2159]}, {"key": "key-stakeholders", "type": "definition", "offset": [2186, 2202]}, {"key": "the-context", "type": "clause", "offset": [2237, 2248]}, {"key": "the-position", "type": "clause", "offset": [2269, 2281]}, {"key": "the-organisation", "type": "clause", "offset": [2293, 2309]}, {"key": "major-expenditure", "type": "definition", "offset": [2313, 2330]}, {"key": "public-forums", "type": "clause", "offset": [2367, 2380]}, {"key": "special-projects", "type": "definition", "offset": [2400, 2416]}, {"key": "ambulance-service", "type": "definition", "offset": [2455, 2472]}, {"key": "human-resource-function", "type": "definition", "offset": [2548, 2571]}, {"key": "to-the-executive", "type": "clause", "offset": [2650, 2666]}, {"key": "range-of-activities", "type": "clause", "offset": [2684, 2703]}, {"key": "workforce-planning", "type": "clause", "offset": [2714, 2732]}, {"key": "policy-development", "type": "clause", "offset": [2751, 2769]}, {"key": "industrial-relations", "type": "clause", "offset": [2771, 2791]}, {"key": "salary-administration", "type": "clause", "offset": [2793, 2814]}, {"key": "occupational-health-and-safety-policy", "type": "clause", "offset": [2816, 2853]}, {"key": "and-procedures", "type": "clause", "offset": [2864, 2878]}, {"key": "management-and-representation", "type": "clause", "offset": [2915, 2944]}, {"key": "personnel-administration", "type": "definition", "offset": [2946, 2970]}, {"key": "staff-development-and-training", "type": "definition", "offset": [2972, 3002]}, {"key": "termination-of-employees", "type": "clause", "offset": [3057, 3081]}, {"key": "and-support", "type": "clause", "offset": [3125, 3136]}, {"key": "functions-and-services", "type": "clause", "offset": [3137, 3159]}, {"key": "standards-of-operation", "type": "clause", "offset": [3194, 3216]}, {"key": "specific-issues", "type": "clause", "offset": [3228, 3243]}, {"key": "efficiency-and-effectiveness", "type": "clause", "offset": [3266, 3294]}, {"key": "identification-of-issues", "type": "clause", "offset": [3362, 3386]}, {"key": "elected-representatives", "type": "clause", "offset": [3452, 3475]}, {"key": "negotiation-of-disputes", "type": "clause", "offset": [3492, 3515]}, {"key": "from-time-to-time", "type": "clause", "offset": [3532, 3549]}, {"key": "functions-of", "type": "clause", "offset": [3611, 3623]}, {"key": "the-principal", "type": "definition", "offset": [3661, 3674]}, {"key": "reporting-to", "type": "definition", "offset": [3693, 3705]}, {"key": "planning-activities", "type": "definition", "offset": [3743, 3762]}, {"key": "administration-and-operation", "type": "clause", "offset": [3819, 3847]}, {"key": "committee-of-management", "type": "clause", "offset": [3863, 3886]}, {"key": "financial-planning", "type": "clause", "offset": [3909, 3927]}, {"key": "service-needs", "type": "clause", "offset": [3929, 3942]}, {"key": "and-delivery", "type": "clause", "offset": [3943, 3955]}, {"key": "legal-and-statutory-obligations", "type": "clause", "offset": [3957, 3988]}, {"key": "other-matters", "type": "definition", "offset": [3997, 4010]}, {"key": "the-service", "type": "clause", "offset": [4021, 4032]}, {"key": "project-management", "type": "definition", "offset": [4079, 4097]}, {"key": "periods-of", "type": "clause", "offset": [4127, 4137]}, {"key": "primary-role", "type": "definition", "offset": [4230, 4242]}, {"key": "development-of-services", "type": "clause", "offset": [4250, 4273]}, {"key": "senior-specialist", "type": "definition", "offset": [4320, 4337]}, {"key": "human-resources", "type": "clause", "offset": [4359, 4374]}, {"key": "service-agreements", "type": "clause", "offset": [4492, 4510]}, {"key": "overall-management", "type": "clause", "offset": [4528, 4546]}, {"key": "capital-works", "type": "clause", "offset": [4556, 4569]}, {"key": "cost-management", "type": "clause", "offset": [4623, 4638]}], "size": 1, "samples": [{"hash": "1NMTyjFEwEA", "uri": "/contracts/1NMTyjFEwEA#information-systems-and-technology", "label": "Collective Agreement", "score": 19.0, "published": true}], "snippet": "As the functional director of a large organisation, prepare recommended budgets, justifications and strategies for negotiations and ongoing funding of information systems and technology requirements, develop policies for the distribution and allocation of computer and communications resources within the agency to best achieve agency objectives, develop reporting and monitoring systems to monitor budgetary performance, create organisational structures and relationships to enable review and change. Positions at this level are executives managing principal functions in major, multi-faceted, multi-campus institutions or the senior line executive of a large regional or metropolitan agency. At this level, a thorough understanding of service administration and industry issues is required in order to manage large and complex services, obtain maximum productivity from a large workforce and integrate all aspects of the provision of services. In addition to the direct management of all administrative support functions, positions at this level are required to directly influence medical, paramedical and nursing service delivery. Negotiations at this level occur with professional specialists and/or significant community representatives in regard to service delivery, facilities and resource requirements. Because many of the issues are unusual or considerable interpretation of the major emergency service issues is needed, this position is required to develop proposals to identify the future plans for the institution and the nature of its services. Influencing factors are diverse and choice often requires a synthesis of opinions, detailed analysis of options and presentation of achievable plans. Support in the management of these issues may be provided through the Chief Executive, Directors, Government Department representatives and expert consultants in specialist fields. The achievement of results is substantially vested in this position allowing considerable autonomy in the deployment of allocated resources and management of project plans. At the same time, there is limited freedom to initiate and commit the institution to new ventures without approval from the key stakeholders and Chief Executive/Board. Within the context of approved policy, the position can commit the organisation to major expenditure programs and act as spokesperson in public forums. \u2022 Undertake major special projects that substantially reshape the future ambulance service for a major multi-campus institution; \u2022 Direct and control a comprehensive human resource function in a major multi-faceted, multi-campus institution providing strategic advice to the Executive, and directing a range of activities including workforce planning; organisation and policy development; industrial relations; salary administration; occupational health and safety policy, training and procedures; rehabilitation and WorkCare claims management and representation; personnel administration; staff development and training; staff counselling and the selection, recruitment and termination of employees; \u2022 Manage the full range of administrative and support functions and services, identify outcomes, resources and standards of operation and manage specific issues, to improve operating efficiency and effectiveness; \u2022 Manage an executive relationship with unions which involves the identification of issues and strategies for the consultative involvement of staff through elected representatives, as well as the negotiation of disputes which may occur from time to time; \u2022 Direct and control all accounting, financial and business functions of a major multi- campus institution as the principal function director reporting to the Executive; \u2022 Direct the agency\u2019s planning activities and provide leadership and overall guidance in both the administration and operation and advise the Committee of Management on matters of policy, financial planning, service needs and delivery, legal and statutory obligations and any other matters affecting the service delivery; \u2022 Direct and control all aspects of project management assignments delegated during periods of physical expansion or major redevelopment. As an executive for a medium sized agency with a primary role in the development of services. Functions reporting to this position include senior specialist managers in finance, human resources, administration, information systems/technology and operations. A key element of this position is the negotiation of service agreements, development and overall management of major capital works programs and improving organisational efficiency and cost management.", "hash": "05f0dd985d4479f38fe91c904580e05c", "id": 9}, {"snippet_links": [{"key": "electronic-data-processing", "type": "definition", "offset": [45, 71]}, {"key": "network-services", "type": "definition", "offset": [94, 110]}, {"key": "per-user", "type": "definition", "offset": [190, 198]}, {"key": "maintenance-costs", "type": "definition", "offset": [203, 220]}, {"key": "rate-per-hour", "type": "clause", "offset": [227, 240]}, {"key": "development-costs", "type": "definition", "offset": [245, 262]}, {"key": "remaining-costs", "type": "definition", "offset": [268, 283]}, {"key": "hours-worked", "type": "definition", "offset": [311, 323]}], "size": 1, "samples": [{"hash": "8hZhh2zKf01", "uri": "/contracts/8hZhh2zKf01#information-systems-and-technology", "label": "Agl Services Agreement (Agl Resources Inc)", "score": 16.0, "published": true}], "snippet": "AGSC provides the AGLR System Companies with electronic data processing and telecommunication network services. Costs will be directly charged to AGL System Companies primarily using a Rate per User for maintenance costs and a Rate per Hour for development costs. Any remaining costs will be assigned using the Hours Worked Ratio and allocated using the Composite Ratio.", "hash": "e4143fb3bd7d5b7c238a7f65edf19ee1", "id": 10}], "next_curs": "CmsSZWoVc35sYXdpbnNpZGVyY29udHJhY3RzckcLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IitpbmZvcm1hdGlvbi1zeXN0ZW1zLWFuZC10ZWNobm9sb2d5IzAwMDAwMDBhDKIBAmVuGAAgAA==", "clause": {"title": "Information Systems and Technology", "size": 21, "parents": [["effective-date", "EFFECTIVE DATE"], ["severability", "SEVERABILITY"], ["rate-per-employee", "Rate Per Employee"], ["services", "SERVICES"], ["term-termination", "Term/Termination"]], "children": [], "id": "information-systems-and-technology", "related": [["information-systems", "Information Systems", "Information Systems"], ["information-technology", "Information Technology", "Information Technology"], ["technology", "Technology", "Technology"], ["new-technology", "New Technology", "New Technology"], ["information-technology-accessibility-standards", "Information Technology Accessibility Standards", "Information Technology Accessibility Standards"]], "related_snippets": [], "updated": "2025-07-07T12:37:53+00:00", "also_ask": [], "drafting_tip": null, "explanation": "The Information Systems and Technology clause defines the responsibilities and requirements related to the use, management, and security of information technology resources within an organization or between contracting parties. It typically outlines standards for data protection, access controls, software usage, and maintenance of IT infrastructure, and may specify protocols for reporting breaches or system failures. This clause ensures that both parties understand their obligations regarding technology use, thereby reducing the risk of data breaches, system misuse, and operational disruptions."}, "json": true, "cursor": ""}}