Installation of Software, Training and Education of Customers Sample Clauses

Installation of Software, Training and Education of Customers. Reseller shall assure that the customer received the Dr. NotesTM software and verify that the customers training has been set up. Reseller account representative or agent shall advise the customer and then call to verify that the customer uses the Dr. NotesTM Program, acknowledges receipt of the Educational Courseware, Users Manual, Tutorial CD and the Dr. NotesTM Program CD for perpetual licensed purchases or access to the DxXxxxx.XXX web servers. DR. NOTES shall provide with each Dr. NotesTM Software License and/or Subscription a Users Manual to be used by customer in self training prior to obtaining on line training sessions or any other form of training available at the time. Upon completion of the User Manual review, the customer/users shall receive from DR.NOTES staff a minimum of three 2 Hr training sessions. Reseller account representative shall advise customer to contact DR. NOTES for said training. If a customer directly contacts DR. NOTES for additional training, DR. NOTES will provide such training at the usual and customary fees. No commission will be paid to the Reseller for additional training sessions obtained directly from DR. NOTES. However, any additional training and other services sold by Reseller will be paid at the 25% commission structures under Section 5C. DR. NOTES agrees to inform Reseller that the customer has received training and is proficient in the use of the Dr. NotesTM Program as well as which customers need additional training. Reseller account representative or agents shall inform potential customers and customers that it is their sole responsibility to obtain the minimum hardware that is necessary to efficiently run the Dr. NotesTM Program on a LAN, WAN and/or as an ASP model and that the maintenance of their hardware networks should be performed by a Microsoft Certified Engineer and/or Hardware Specialist. DR. NOTES shall provide the minimum hardware specifications necessary to run the Dr. NotesTM Program which may be changed from time to time. Reseller is responsible for installation of all hardware networks, printers, scanners, pentablets and any other hardware that is necessary to run the Dr. Notes Program. Reseller shall send its staff to Dr. Notes, Inc. headquarters for training on how to install the Dr. Notes Program on said LAN's and WAN's initially. Dr. Notes will solely install upgrades to existing customers as part of the contracted services between Dr. Notes and its users. All reports, questionnaires, sales ...
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Related to Installation of Software, Training and Education of Customers

  • Selection of Subcontractors, Procurement of Materials and Leasing of Equipment The contractor shall not discriminate on the grounds of race, color, religion, sex, national origin, age or disability in the selection and retention of subcontractors, including procurement of materials and leases of equipment. The contractor shall take all necessary and reasonable steps to ensure nondiscrimination in the administration of this contract. a. The contractor shall notify all potential subcontractors and suppliers and lessors of their EEO obligations under this contract. b. The contractor will use good faith efforts to ensure subcontractor compliance with their EEO obligations.

  • The Web Services E-Verify Employer Agent agrees to, consistent with applicable laws, regulations, and policies, commit sufficient personnel and resources to meet the requirements of this MOU.

  • Supplier Diversity Seller shall comply with Xxxxx’s Supplier Diversity Program in accordance with Appendix V.

  • Review Systems; Personnel It will maintain business process management and/or other systems necessary to ensure that it can perform each Test and, on execution of this Agreement, will load each Test into these systems. The Asset Representations Reviewer will ensure that these systems allow for each Review Receivable and the related Review Materials to be individually tracked and stored as contemplated by this Agreement. The Asset Representations Reviewer will maintain adequate staff that is properly trained to conduct Reviews as required by this Agreement.

  • Training a. The employer, in consultation with the local, shall be responsible for developing and implementing an ongoing harassment and sexual harassment awareness program for all employees. Where a program currently exists and meets the criteria listed in this agreement, such a program shall be deemed to satisfy the provisions of this article. This awareness program shall initially be for all employees and shall be scheduled at least once annually for all new employees to attend. b. The awareness program shall include but not be limited to: i. the definitions of harassment and sexual harassment as outlined in this Agreement; ii. understanding situations that are not harassment or sexual harassment, including the exercise of an employer's managerial and/or supervisory rights and responsibilities; iii. developing an awareness of behaviour that is illegal and/or inappropriate; iv. outlining strategies to prevent harassment and sexual harassment; v. a review of the resolution of harassment and sexual harassment as outlined in this Agreement; vi. understanding malicious complaints and the consequences of such; vii. outlining any Board policy for dealing with harassment and sexual harassment; viii. outlining laws dealing with harassment and sexual harassment which apply to employees in B.C.

  • DEVELOPMENT OR ASSISTANCE IN DEVELOPMENT OF SPECIFICATIONS REQUIREMENTS/ STATEMENTS OF WORK

  • Routing for Operator Services and Directory Assistance Traffic For a Verizon Telecommunications Service dial tone line purchased by CBB for resale pursuant to the Resale Attachment, upon request by CBB, Verizon will establish an arrangement that will permit CBB to route the CBB Customer’s calls for operator and directory assistance services to a provider of operator and directory assistance services selected by CBB. Verizon will provide this routing arrangement in accordance with, but only to the extent required by, Applicable Law. Verizon will provide this routing arrangement pursuant to an appropriate written request submitted by CBB and a mutually agreed-upon schedule. This routing arrangement will be implemented at CBB's expense, with charges determined on an individual case basis. In addition to charges for initially establishing the routing arrangement, CBB will be responsible for ongoing monthly and/or usage charges for the routing arrangement. CBB shall arrange, at its own expense, the trunking and other facilities required to transport traffic to CBB’s selected provider of operator and directory assistance services.

  • Training and Education SECTION 1 – Law Enforcement Supervisors’ Training

  • Customer Support and Training System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.

  • Technical Training The CAISO and the Participating TOs shall respond to reasonable requests for support and provide relevant technical training to each other’s employees to support the safe, reliable, and efficient operation of the CAISO Controlled Grid and to comply with any NERC or WECC operator certification or training requirements. Examples of such technical training include, but are not limited to: (1) the theory or operation of new or modified equipment (e.g., control systems, Remedial Action Schemes, protective relays); (2) computer and applicator programs; and (3) CAISO (or Participating TO) requirements. The Parties shall enter into agreements regarding the timing, term, locations, and cost allocation for the training.

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