Interim charges. 8.1. If we become aware that excess charges for your Service have reached $100 at any stage, we will: (a) try to contact you by email; (b) place an outgoing restriction on your phone – this means you will not be able to make outgoing calls (other than emergency calls); (c) remove the outgoing restriction when we have received payment for all excess charges – you can make immediate payment through your account page on our website or by contacting us by phone. 8.2. Our information about your excess charges may be out of date by up to 2 business days. This means that you should not only rely on us placing outgoing call restrictions to manage your spend.
Appears in 5 contracts
Samples: Standard Form of Agreement, Standard Form of Agreement, Standard Form of Agreement
Interim charges. 8.1. 8.1 If we become aware that excess charges for your Service have reached $100 at any stage, we will:
(a) a. try to contact you by email;
(b) b. place an outgoing restriction on your phone – this means you will not be able to make outgoing calls (other than emergency calls);
(c) c. remove the outgoing restriction when we have received payment for all excess charges – you can make immediate payment through your account page on our website or by contacting us by phone.
8.2. 8.2 Our information about your excess charges may be out of date by up to 2 business days. This means that you should not only rely on us placing outgoing call restrictions to manage your spend.
Appears in 2 contracts
Samples: Standard Form of Agreement, Standard Form of Agreement
Interim charges. 8.1. If we become aware that excess charges for your Service have reached $100 at any stage, we will:
(a) try to contact you by email;
(b) place an outgoing restriction on your phone – this means you will not be able to make outgoing calls (other than emergency calls);
(c) remove the outgoing restriction when we have received payment for all excess charges – you can make immediate payment through your account page on our website or by contacting us by phonephone .
8.2. Our information about your excess charges may be out of date by up to 2 business days. This means that you should not only rely on us placing outgoing call restrictions to manage your spend.
Appears in 1 contract
Samples: Standard Form of Agreement