Interpreter Assignment. All Interpreters assigned by the Contractor must Interpret in-person and be appropriately matched to the Appointment type. The Contractor shall fill a Request with an Interpreter who is suitable for the Appointment using the following criteria: (1) If a minor, the age and background of the minor; (2) The nature of the Appointment; (3) The location of the Appointment (Home Visit, State Office); (4) The Interpreter’s skills, experience, and credentials; (5) Any prior relationship with or knowledge of any individual(s) involved in the Appointment that may compromise the Interpreter’s objectivity or result in significant discomfort for the Customer(s); (6) Additional known issues presented by the Customer(s), if any, that might affect communication, including, but not limited to, physical, visual, developmental and mental health conditions; (7) Preferences indicated by the Customer(s) or Purchaser, to include assigning a specific Interpreter preferred by the Customer or Purchaser. If a Purchaser specifically requests a particular Interpreter who is on the Approved Interpreter List, the Contractor shall attempt to schedule that Interpreter first before attempting to fill the request with any other Interpreter(s); provided, however, unless the Contractor does not do business with the preferred Interpreter or has reason to believe that scheduling the requested Interpreter would compromise the Customer’s communication access or violate the terms of this Contract. Should these circumstances apply, the Contractor shall advise the Purchaser.
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Samples: Services Agreement, Services Agreement, Services Agreement