Issue Date. December 1, 2002 Introduction The BellSouth Service Quality Measurement Plan (SQM) describes in detail the measurements produced to evaluate the quality of service delivered to BellSouth’s customers both wholesale and retail. The SQM was developed to respond to the requirements of the Communications Act of 1996 Section 251 (96 Act)
Appears in 21 contracts
Samples: General Terms and Conditions, The Agreement, The Agreement