JOINT WORK PLAN Sample Clauses

JOINT WORK PLAN. To support the collaboration objectives defined in article Article 2 (“Purpose and scope”), a joint work plan is defined and will be regularly reviewed and updated at least annually. The Parties will jointly deliver e-infrastructure services and support the needs of national and international scientific communities. The cooperation is focused, but not limited to the following areas: 1. Coordinated offering of cloud resources and user support for open science via EGI and European Open Science Cloud (EOSC). 2. Exchange applications and scientific datasets that facilitate open science with e- infrastructures. 3. Exchange information about the impact of e-infrastructure services and offerings on science and showcase these at relevant events. EGI will support IMCS UL to connect with the user access services of EGI and EOSC, particularly to  Catalogue/onboard the UL Cloud in the EOSC Cloud catalogue, indicating its availability for Latvian researchers and international projects with Latvian members.  Integrate the UL with the EGI Check-in service to enable single sign-on across the EOSC Portal, Marketplace and the cloud itself, and to comply with the EGI Security Policies.  Deliver user support and training for national and international communities based on matching interest and skills. Duration 12 months EGI will support IMCS UL to connect with the content distribution services of the EGI Cloud, particularly to  Connect the UL Cloud with the EGI AppDB Virtual Machine Image Marketplace to enable the staging of Virtualized applications and tools to the UL Cloud for the benefit of Latvian researchers.  Connect the UL Cloud to the EGI DataHub to enable the replication of scientific datasets to the UL Cloud for the benefit of Latvian researchers.  Share relevant Latvian applications and datasets with EGI and EOSC users via the EGI AppDB and DataHub.  Facilitate cross-infrastructure data processing and analytics workflows as demanded by user communities. Duration 18 months EGI and IMCS UL will align and connect their customer relationship management (CRM) process  to share EGI and EOSC user feedback and to feed this into their continuous improvement processes.  To share success stories, to prepare joint articles, publications, presentations and demonstrations and to present/distribute these at high impact events and through EGI and UL dissemination channels. Duration 36 months Envelope Id: 055363CECEC7423C8B4BC372F8B500C1 Status: Completed Subject: Please D...

JOINT WORK PLAN. The parties contribute to enable the vision of providing European scientists and their international collaborators with sustainable distributed computing services to support their work. In this broad context, the specific goals of the collaborations are to: • Provide robust, well-designed, user-centric software and components around Genesis-II middleware for integration within EGI and use by its scientific user communities. • Define and monitor an SLA that also includes third-level support for incidents and requests. • Accelerate the development of standard related issues within production grid infrastructures. • Disseminate the results of this collaboration within the remit of each organisation’s communication and outreach activities. • Exchange ideas and collaborate towards sustainability models and alignment around the provided technology. • Collaborate in the development of business relationships. The specific activities to be carried out in the framework of the collaboration are1: A.1 User and operation-centric middleware Description of work: Evolve middleware components based on requirements gathered through ▇▇▇.▇▇ and UVACSE within the various EGI scientific communities and expressed through the EGI technical roadmaps, with particular focus on finding a common strategy in the setup and deployment of tools for service monitoring and management. UVACSE software will be subject to the Software Provisioning conducted by the EGI-InSPIRE SA2 activity. Further details are defined in the SLA. Expected outcome: A.2 Standards Description of work: Contribute to steering and advancing high-priority standards as identified in the EGI Technical Roadmap and in the XSEDE roadmap. Expected outcome: 1: Define a prioritised list of relevant standards and a roadmap for their adoption within EGI. The output should be part of M1.1 and updated accordingly. • M2.2: ▇▇▇.▇▇ provides feedback and contributions to the XSEDE roadmap where required.

JOINT WORK PLAN. The specific goals of the collaboration are: 1. To enhance the capacities of both infrastructures; 2. To provide Local and Global operational services as needed to support the international user community and the EGI operational needs; 3. To subscribe to a mandatory set of policies, procedures and OLAs; 4. To comply with the operations interfaces required by the EGI Operations Architecture7, which are needed to ensure seamless and interoperable access to resources; 5. To participate in the Operations Management Board in order to contribute to the EGI operations agenda; 6. To participate in the Security Policy Team in order to contribute to the development of the security policies fabric of the infrastructure.

JOINT WORK PLAN. To support the collaboration objectives defined in article Article 2 (“Purpose and scope”), a joint work plan is defined and will be regularly reviewed and updated at least annually. The Parties will jointly deliver e-infrastructure services and support the needs of global scientific communities. The cooperation is focused, but not limited to the following areas: Cloud resources integration; [Radio Astronomy] Applications deployment and shared datasets; Exchange information about the impact of e-infrastructure services and offerings on science and showcase these at relevant events. EGI will support IDIA in federating its Ilifu (cloud) resources within the EGI Federation, enabling it to be accessed by South Africa researchers and EGI users that had been added to appropriate Virtual Organizations (VOs), with the appropriate authorization roles. To achieve this goal, both parties will undertake to: provide Local and Global operational services as needed to support the international user community and the EGI operational needs; subscribe to a mandatory set of policies, procedures and OLAs; comply to the operations interfaces required by the EGI Operations Architecture, which are needed to ensure access to resources; IDIA aims to use the EGI federation to enhance collaboration with scientific partners in Europe and to make it easier to have new users access the IDIA Cloud resources. Timeline: 2-3 months IDIA has developed the toolset required to analyse the data being produced by the MeerKAT telescope. The toolset and workflow tools together are described at the IDIA Pipeline in keeping with the terminology used within the radio astronomy community. The aim of the partnership with EGI is to make the tool available and deployable on EGI cloud resources. IDIA further work focusing on data, improving the transparency with which datasets distributed between collaborations can be found and accessed. Timeline: 6-8 months

JOINT WORK PLAN. The goal of the collaboration defined by this MoU is to establish a formal relationship between ▇▇▇.▇▇ and the LSGC (in the form of the LSGC VRC) in order to benefit the European wide federation of VRCs. Some of the motivations for forming a VRC are given in Annex 5. The purpose of this work plan is to elaborate the framework for collaboration between the two Parties. The specific activities to be carried out within the framework of the collaboration are3: Activity: A.1 - User Support Parties Involved: ▇▇▇.▇▇ Chief Community Officer, LSGC User Support Coordinator.

JOINT WORK PLAN. The parties contribute to enable the vision of providing European scientists and international collaboration for sustainable distributed computing services to support their work. In this broad context, the specific goals of the collaborations are:  to provide robust, well-designed, user-centric services to scientific user communities  to define and monitor SLA for third-level support on incidents and requests  to accelerate the development of standards within production grid infrastructures  to disseminate the results of this collaboration within the remit of each project’ s dissemination and communication activities such as joint events  to exchange ideas and collaborate on the definition of sustainability models  to collaborate in business relationships development The specific activities to be carried out in the framework of the collaboration are1: A.1 User and operation-centric

JOINT WORK PLAN. To support the collaboration objectives defined in article Article 2 (“Purpose and scope”), a joint work plan is defined and will be regularly reviewed and updated at least bi-annually. The Parties will jointly deliver e-infrastructure services and support for Social Science and Humanity research. The cooperation is focused, but not limited to the following areas: 1) Coordinate delivery of infrastructure services; 2) Jointly support research communities; 3) Disseminate success stories based on the joint work. EGI offers generic cloud compute, cloud platform and data management services for OPERAS and supports them in exploiting these services for the hosting of scientific tools designed for SSH research. Support of the use of the EGI Check-in (aligned with the EOSC AAI) is also sought. The parties also seek for aligned operational policies and procedures, harmonised service delivery and infrastructure oversight.

JOINT WORK PLAN. The parties contribute to enable the vision of providing European scientists and international collaboration for sustainable distributed computing services to support their work. In this broad context, the specific goals of the collaborations are: 1. to explore the alignment of Service Level Management (SLM) within EGI to the best practice adopted in the IT industry (e.g., ITIL) including relationships with customers (VOs, users) and relationships with providers (Resource Infrastructure Providers, Technology Providers) 2. to analyse the current EGI service delivery in the light of best practices such as ITIL, ISO/IEC 3. to consult NGIs on the implementation of SLM 4. to provide training and tutorials at EGI events on IT Service Management 5. to connect the EGI community with the ITSM community 6. to disseminate the results of this collaboration within the remit of each project’s dissemination and communication activities such as joint events The specific activities to be carried out in the framework of the collaboration are1: A.1 Alignment of EGI Service Level Management to IT SM best practices Parties Involved: ▇▇▇.▇▇ (▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇); gSLM (▇▇▇▇▇▇ ▇▇▇▇▇▇) Description of work: The goal of this activity is to analyse EGI service delivery in the light of best practices such as ITIL, ISO/IEC 20000 and CMMI.; EGI should provide early feedback on the gSLM white papers and answers to surveys issued by gSLM; gSLM will propose a model for improving SLM in EGI, including: decomposition of EGI into services in line with ITIL best practices and reviews of SLA and OLA templates currently in use. Expected outcome: • M1.1: Status of SLM and its implementation in EGI • M1.2: Early-feedback on gSLM final roadmap • M1.3: gSLM final roadmap 1: Alignment of terms definition • M2.2: Survey on current obstacles and requirements for providing services for users. ▇▇▇ agrees to circulate a survey to grid operators and strongly encourages people to participate • M2.3: Role of each actor in service delivery and service provision to users

JOINT WORK PLAN. The parties contribute to enable the vision of providing European scientists and international collaboration for sustainable distributed computing services to support their work. In this broad context, the specific goals of the collaborations are: • To collaborate on the integration of Desktop Grids into monitoring and designing the integrated accounting activities and the other operational systems of EGI for a seamless operation of Desktop Grids; • To prototype, test and roll to production the devised solution (this will be in collaboration with the Hungarian NGI) and to support the provided integration software; • Once ready for production, to disseminate the integration solution through the existing appropriate channels (operations meetings, community meetings etc.). The specific activities to be carried out in the framework of the collaboration are3: