Common use of Letting us into your home Clause in Contracts

Letting us into your home. 3.9.1 We will normally give you at least 48 hours’ notice if we want to come into your home. 3.9.2 If there is an emergency (for example, a flood) and we need to get into your home straight away, we can force our way in without giving you notice. We will always try to contact you first. We will secure the property and repair any damage if we have to force our way in. 3.9.3 You must allow our staff, agents or contractors to come into your home at all reasonable times. This may include access for the following: • To inspect any repairs and the condition of the property. • To carry out repairs, alterations and improvements to the property or to the block or estate that your property is part of. • To carry out any work to a whole block, for example, carrying out treatments for controlling pests. • To get in to a property next to yours. 3.9.4 We may carry out work as long as any disturbance they cause is reasonable. We can: • temporarily stop providing a service to you; • temporarily stop you having access to the property; and • permanently change rights of access (such as paths or water pipes) as long as the service or access to the property remains the same once they have finished the work. 3.9.5 If we have asked to come into your home but you do not let us in, we may ask the court to order you to let us in. 3.9.6 If you do not allow us into your home, we can charge you any reasonable cost we have to pay for forcing our way into your home. 3.9.7 From time to time our housing officers may check to make sure that you are still the tenant of the property. You must be available so our officers can visit you in your home. 3.9.8 You must allow your neighbours and those working for them to enter the property at all reasonable times, if they have given you at least 48 hours’ notice in writing (except in an emergency). This only applies if they need to carry out repairs, alterations or improvements or inspect their own property or services to their property, and we have given our permission. They must repair any damage they may cause as a result.

Letting us into your home. 3.9.1 We will normally give you at least 48 hours’ hours notice if we want to come into your home. 3.9.2 5.11.1 If there is an emergency (for example, example a floodflood or fire) and we need to get into your home straight away, we can force our way in will gain entry without giving you notice. We will always try to contact you firstor a member of your household first on a number you have given us. We will secure the property and repair any damage if we have to force our way ingain entry. 3.9.3 5.11.2 You must allow our staff, agents or contractors to come into your home at all reasonable times. This may include access for the followingaccess: • To inspect any repairs and the condition of the property. property • To carry out repairs, alterations and improvements to the property or to the block or estate that which your property is part of. of • To carry out any work to a the whole block, for example, block e.g. carrying out pest control treatments for controlling pests. • To carry out any health and safety inspections e.g. annual gas servicing, water quality or electrical checks • To get in access to a property next to yoursyours or a service duct which runs through your property. 3.9.4 We 5.11.3 The Council may carry out work as long as any disturbance they cause caused is reasonable. We . 5.11.4 The Council can: • temporarily stop providing Temporarily suspend a service provided to you; you e.g. gas if it is found to be dangerous • temporarily Temporarily stop you having access to the property; and your property while works are being undertaken. Unless these works are urgent you will be given reasonable notice. • permanently Permanently change rights of access (such as e.g. paths or water pipes) pipes as long as the service or access to the property remains the same safe once they have finished the workwork is complete. 3.9.5 5.11.5 If we have asked ask for access to come into your home but property and you refuse or do not let us in, respond we may go to court and ask the court to order you to let allow us inaccess. You will be responsible for any court costs. 3.9.6 5.11.6 If you do not allow give us into your home, access we can will charge you any reasonable cost costs we have to pay for forcing our way gaining entry into your home. 3.9.7 From time to time our housing officers may check to make sure that you are still the tenant of the property. You must be available so our officers can visit you in your home. 3.9.8 You must allow your neighbours and those working for them to enter the property at all reasonable times, if they have given you at least 48 hours’ notice in writing (except in an emergency). This only applies if they need to carry out repairs, alterations or improvements or inspect their own property or services to their property, and we have given our permission. They must repair any damage they may cause as a result.home including legal costs