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Provide access to the Licensed Material via the World Wide Web by means of the use of IP address authentication or by other means agreed between the National Library acting on behalf of the Licensee and the Licensor from time to time.\n5.2. Make the Licensed Material available to the Licensee from the Server at the start of the Agreement Term. The Licensor will notify the Licensee at least sixty (60) days in advance of any anticipated specification change applicable to the Licensed Material. If the changes render the Licensed Material less useful in a material respect to the Licensee, the Licensee may within thirty days of such notice treat such changes as a material breach of this Agreement.\n5.3. Provide sufficient Server capacity and bandwidth to support the usage of the Licensee and its Authorised and Walk-in-Users at a level commensurate with the standards of availability for information\n5.4. Use its best endeavours to make the Licensed Materials available to the Licensee and to Authorised and Walk-in Users at all times and on a twenty-four-hour basis, save for routine maintenance, and to restore access to the Licensed Material as soon as possible in the event of an interruption or suspension of the service. If the online access is continuously interrupted for a period of one (1) week or more due to failure on the Licensors side, the Licensor shall refund to the Licensee that part of the Fee that is in proportion to the time that the Licensed Material has not been available due to interruptions in the online access.\n5.5. Make available the electronic copy of each journal covered by this Agreement, no later than the start of business hours on the day of publication of the printed version. In the event that for technical reasons this is not possible for any particular journal, as a matter of course, such journal shall be identified at the time of licensing, together with the reasons therefore.\n5.6. Provide statistics on a monthly basis by month and licensee regarding the online usage of the Licensed Material to the National Library acting on behalf of the Licensee. In addition, the Licensor will provide additional usage statistics directly to the Licensee via the\n5.7. Provide web-based user training.\n5.8. Use best efforts to meet the Web Content Accessibility Guidelines (WCAG) (\u2587\u2587\u2587\u2587\u2587://\u2587\u2587\u2587.\u2587\u2587.\u2587\u2587\u2587/WAI/standards-guidelines/wcag/) in order to ensure that the Licensed Material is accessible to all the Authorized and Walk-in -Users of the Licensee.\n5.9. 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Provide the National Library acting on behalf of the Licensee with monthly updates regarding withdrawn content and Hybrid Journals transferred to Gold Open Access Journals in the Licensed Material. The information must include titles and ISSN numbers.\n5.17. Provide the National Library acting on behalf of the Licensee, annually on request, with statistics about the number of such articles authored by all authors globally (annual statistics) and all authors affiliated to organizations located in Finland (annual statistics).\n5.18. Use best efforts to provide customer support services to the Licensee, via e-mail or phone, including answering e-mail inquiries relating to the use, functionality and content of the Licensed Material within 24 hrs of request.\n5.19. Reserve the right at any time to withdraw from the Licensed Material (Schedule 2A) any item or part of an item for which the Licensor no longer retains the right to publish and for which the Licensor has been unable to secure the provisions as set out in clause 13.5. or which it has reasonable grounds to believe infringes copyright or is defamatory, obscene or unlawful. The Licensor shall give written notice to the National Library acting on behalf of the Licensee of such withdrawal 30 days prior to the withdrawal. In circumstances in which it is not possible for the Licensor to give the Licensee thirty days\u2019 notice of withdrawal, for example because the material to be withdrawn poses a legal risk or a risk to health or life, the licensor will\n5.20. 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under this Agreement;\n3.4 not to provide the formulation, specifications or other information related to the Product to any third party in the Territory without the express written consent of Ethicor nor to grant any rights to the Product to any third party in the Territory;\n3.5 not to knowingly supply the Product to any third party outside the Territory for sale inside the Territory;\n3.6 to notify Ethicor as soon as reasonably practicable of any matters which are reasonably likely to be of interest, use or benefit to Ethicor in the Marketing of the Products; and\n3.7 in the event that the Licensor and Ethicor agree that it is in their mutual interests for Ethicor to seek Marketing Authorisation for any Product, to provide such information and support as may reasonably be requested by Ethicor to enable Ethicor properly and efficiently to discharge its duties under this Agreement (including information under Licensor\u2019s Control to enable Ethicor to ensure that any and each 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The Licensor shall indemnify and hold the Licensee harmless from and against any loss, damage, costs, liability and expenses (including reasonable legal and professional fees) arising out of any legal action taken against the Licensee claiming actual or alleged infringement of such rights. This indemnity shall not apply if the Licensee has amended the Licensed Materials in any way not permitted by this Agreement.", "size": 1, "snippet_links": [{"key": "to-this-agreement", "type": "clause", "offset": [26, 43]}, {"key": "materials-used", "type": "clause", "offset": [62, 76]}, {"key": "contemplated-by-this-agreement", "type": "clause", "offset": [80, 110]}, {"key": "rights-of", "type": "definition", "offset": [191, 200]}, {"key": "any-person", "type": "definition", "offset": [201, 211]}, {"key": "the-licensor-shall", "type": "clause", "offset": [213, 231]}, {"key": "indemnify-and-hold", "type": "clause", "offset": [232, 250]}, {"key": "the-licensee", "type": "clause", "offset": [251, 263]}, {"key": "any-loss", "type": "definition", "offset": [290, 298]}, {"key": "and-expenses", "type": "clause", "offset": [325, 337]}, {"key": "legal-and-professional-fees", "type": "clause", "offset": [360, 387]}, {"key": "arising-out-of", "type": "definition", "offset": [389, 403]}, {"key": "action-taken", "type": "clause", "offset": [414, 426]}, {"key": "infringement-of", "type": "clause", "offset": [475, 490]}, {"key": "such-rights", "type": "definition", "offset": [491, 502]}, {"key": "not-permitted", "type": "clause", "offset": [597, 610]}], "samples": [{"hash": "76tM9MLd9rE", "uri": "/contracts/76tM9MLd9rE#licensors-undertakings", "label": "License Agreement", "score": 20.9726214921, "published": true}], "hash": "e5c2a76288b8814e13a13e83a779cbdb", "id": 6}, {"snippet": "5.1 The Licensor undertakes to make available information on upgrades to and Enhancements of the Software at no additional cost to the Licensee.\n5.2 The Licensor undertakes upon the request of the Licensee to instruct members of the Licensee's staff in the use of the Software on the System for such fee (based on a time and attendance hourly rate) as may be notified from time to time by the Licensor to the Licensee.\n5.3 The Licensor undertakes to do everything within the reasonable control of the Licensor to ensure that the Software is available to the Licensee for as much time as is possible. 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All such improvements will be made available to the Licensee during the term of this Agreement, provided that the Licensee is not in breach of any of its obligations pursuant to this Agreement.\n5.5 Notwithstanding the provisions of clause 5.4 above or any other provision of this Agreement, the Licensor reserves the right to discontinue maintaining the Software. however, the Licensor will first provide the Licensee with 12 months notice of the Licensee\u2019s intention to discontinue maintaining the Software.\n5.6 If (in respect of each item of the Software) the Licensee notifies the Licensor that there is a bug in the Software, the Licensor agrees to take all reasonable steps to rectify the bug and pay all costs incurred in respect of such steps.\n5.7 The Licensor undertakes to ensure the software requirements on the Licensees device is up to 3 years old. 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The Licensor shall:\na. make available to the Licensee the Licensed Materials reasonably promptly after publication of the printed version. lf this is not possible for a particular journal or book due to technical reasons, such journal or book shall be identified at the time of licensing, together with the reasons therefore;\nb. provide the Licensee reasonably promptly after signing a purchase or subscription agreement with information sufficient to enable access to the Licensed Materials;\nc. ensure that the Server has adequate capacity and bandwidth to support the usage of the Licensee at a level commensurate with the standards of availability for information services of similar scope operating via the World Wide Web, as such standards evolve from time to time over the present Agreement;\nd. use reasonable endeavors to make the Licensed Materials available to the Licensee and its Authorized Users on a twenty-four-hour basis, save for routine maintenance and to restore access to the 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In connection with such educational and promotional efforts, \u2587\u2587. \u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 (\u201c\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u201d) shall maintain her medical license in at least one jurisdiction and use commercially reasonable best efforts to maintain or expand the scope of distribution and public awareness of the existing programs, workshops, seminars, Web site, books and articles featuring the \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 Name (hereafter, all of the above, collectively, the \u201c\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 Educational and Promotional Efforts\u201d).", "size": 1, "snippet_links": [{"key": "use-commercially-reasonable-efforts", "type": "clause", "offset": [14, 49]}, {"key": "the-\u2587", "type": "clause", "offset": [73, 78]}, {"key": "general-public", "type": "definition", "offset": [133, 147]}, {"key": "benefits-of", "type": "clause", "offset": [158, 169]}, {"key": "other-publications", "type": "clause", "offset": [293, 311]}, {"key": "speaking-engagements", "type": "clause", "offset": [321, 341]}, {"key": "personal-appearances", "type": "clause", "offset": [445, 465]}, {"key": "network-television", "type": "clause", "offset": [500, 518]}, {"key": "in-connection-with", "type": "clause", "offset": [539, 557]}, {"key": "promotional-efforts", "type": "definition", "offset": [579, 598]}, {"key": "license-in", "type": "definition", "offset": [660, 670]}, {"key": "commercially-reasonable-best-efforts", "type": "clause", "offset": [705, 741]}, {"key": "to-maintain", "type": "clause", "offset": [742, 753]}, {"key": "scope-of", "type": "definition", "offset": [768, 776]}, {"key": "public-awareness", "type": "clause", "offset": [794, 810]}, {"key": "existing-programs", "type": "clause", "offset": [818, 835]}, {"key": "web-site", "type": "definition", "offset": [858, 866]}], "samples": [{"hash": "hm2QwvTcOZI", "uri": "/contracts/hm2QwvTcOZI#licensors-undertakings", "label": "Exclusive License Agreement (Worldwide Strategies Inc)", "score": 32.4688569473, "published": true}], "hash": "2daefc0befc4e721c46c422e706db821", "id": 10}], "next_curs": "Cl8SWWoVc35sYXdpbnNpZGVyY29udHJhY3RzcjsLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2Ih9saWNlbnNvcnMtdW5kZXJ0YWtpbmdzIzAwMDAwMDBhDKIBAmVuGAAgAA==", "clause": {"children": [["open-access-revenue", "OPEN ACCESS REVENUE"], ["discovery-services", "DISCOVERY SERVICES"], ["notice-of-the-use-of-digital-rights-management-technology", "NOTICE OF THE USE OF DIGITAL RIGHTS MANAGEMENT TECHNOLOGY"], ["loss-of-ownership-of-licensed-material", "LOSS OF OWNERSHIP OF LICENSED MATERIAL"], ["collection-of-usage-data", "COLLECTION OF USAGE DATA"]], "size": 19, "parents": [["commercialization", "Commercialization"]], "title": "LICENSOR\u2019S UNDERTAKINGS", "id": "licensors-undertakings", "related": [["licensees-undertakings", "LICENSEE\u2019S UNDERTAKINGS", "LICENSEE\u2019S UNDERTAKINGS"], ["borrowers-undertaking-to-agent", "Borrowers\u2019 Undertaking to Agent", "Borrowers\u2019 Undertaking to Agent"], ["guarantors-understanding-with-respect-to-waivers", "GUARANTOR'S UNDERSTANDING WITH RESPECT TO WAIVERS", "GUARANTOR'S UNDERSTANDING WITH RESPECT TO WAIVERS"], ["enforceability-and-severability", "Enforceability and Severability", "Enforceability and Severability"], ["integration-and-severability", "Integration and Severability", "Integration and Severability"]], "related_snippets": [], "updated": "2025-07-07T12:37:57+00:00", "also_ask": ["What minimum undertakings should a licensor provide to protect the licensee\u2019s interests?", "How can licensors limit the scope of their undertakings to reduce liability?", "What are common negotiation points regarding licensor warranties and representations?", "How do courts typically interpret and enforce licensor undertakings in disputes?", "How do licensor\u2019s undertakings in this agreement compare to industry standards or statutory requirements?"], "drafting_tip": "Specify licensor\u2019s obligations precisely to prevent ambiguity, limit undertakings to those within licensor\u2019s control to ensure feasibility, and require written confirmation of compliance to facilitate enforcement.", "explanation": "The 'Licensor\u2019s Undertakings' clause sets out the specific promises, obligations, or assurances that the licensor makes to the licensee under an agreement. Typically, this clause details commitments such as the licensor\u2019s authority to grant the license, the validity of the intellectual property, and assurances that the licensed material does not infringe on third-party rights. For example, the licensor may undertake to provide technical support or to notify the licensee of any legal challenges to the licensed rights. The core function of this clause is to allocate risk and provide the licensee with confidence that the licensor stands behind the rights and quality of what is being licensed, thereby reducing the likelihood of disputes or unexpected liabilities."}, "json": true, "cursor": ""}}