Mean Time to Repair. (MTTR) All calls by the Customer shall be made to Ica Microsystems INC Technical Support to report any service outages. The Mean Time To Repair (MTTR) objective; on-site deployment time is 4 hours.
Appears in 2 contracts
Samples: Terms and Conditions, Terms and Conditions
Mean Time to Repair. (MTTR) All calls by the Customer shall be made to Ica ICA Microsystems INC Inc Technical Support to report any service outages. The Mean Time To Repair (MTTR) objective; on-site deployment time is 4 hours.
Appears in 1 contract
Samples: Terms and Conditions
Mean Time to Repair. (MTTR) All calls by the Customer shall be made to Ica Microsystems INC ICA Technical Support to report any service outages. The Mean Time To Repair (MTTR) objective; on-site deployment time is 4 hours.
Appears in 1 contract
Samples: www.icamicrosystems.com