Common use of NCR Voyix’s Responsibilities Clause in Contracts

NCR Voyix’s Responsibilities. 1.1 If the Network and Security Services option known as “Site Shield” (or its successor product) is selected by you as part of the Network and Security Services that may be designated on an Order, NCR Voyix will provide you with a hardware firewall and any additional hardware components which may be new or like new (including any third-party malware protection software on such hardware). NCR Voyix will provide ongoing configuration and management services for the hardware aimed at securing the POS System Network by detecting and preventing unauthorized access from outside the POS System Network. NCR Voyix will be responsible for periodic and routine updates of the hardware, including security patches in accordance with the manufacturer’s recommendations. Hardware maintenance services will be provided with respect to any malfunctioning hardware that is not otherwise due to your abuse, neglect or improper operation and/or storage as determined in NCR Voyix’s sole discretion. Such hardware maintenance services will be provided in accordance with NCR Voyix’s standard policies and procedures which will be communicated to you from time to time. NCR Voyix reserves the right to replace any NCR Voyix provided hardware and/or malware protection software running on the hardware with a similar functioning hardware and/or malware protection software at any time for any reason at no additional cost to you. 1.2 If the Network and Security Services option known as “Secure Access” (or its successor product) is selected by you as part of the Network and Security Services as may be designated on applicable Order, NCR Voyix will provide you with remote access tools and a method for providing your authorized third parties reasonable access to a designated Node within the POS System Network. If you elect to use the Secure Access SMS-based authentication feature, you will be required to provide NCR Voyix with a valid mobile phone number that NCR Voyix will use to provide an authentication code via text message to you that will allow you to access a designated Node within the POS System Network. You acknowledge that message and data rates may apply, such charges include those from your mobile carrier or communication services provider. 1.3 If the Network and Security Services option known as “Threat Defender” (or its successor product) is selected by you as part of the Network and Security Services as may be designated on an applicable Order, NCR Voyix will provide you with application white listing and black listing and other related services which may include NCR Voyix’s use of various third-party applications or NCR Voyix proprietary services aimed at securing the POS System Network. This solution will be installed on every Node within the POS System Network that you select. With your approval, NCR Voyix will maintain a list of your authorized software which is permitted to run on each Node. Any changes to this allowed software list must be requested by your authorized representative. 1.4 Subscriptions to all three of the Network and Security Services, (i.e., Site Shield, Secure Access and Threat Defender (or Site Shield, Threat Defender and Aloha Command Center in lieu of Secure Access)), include participation by you as a covered customer under the Data Breach Assistance Program (the “Program”), for which NCR Voyix does not separately charge you. The Program assists with certain costs that may be incurred by you in the event of a data breach covered by the Program, which is subject to the additional terms and conditions (the “Additional Program Terms”) accessible at the following weblink: xxxx://xxx.xxx.xxx/documents/HS-Breach-Assistance-Program.pdf (password: hosted) or similar website identified by NCR Voyix. You should review the Additional Program Terms to ensure its understanding of them. your participation in the Program is conditioned at all times on the continuation of the Program by NCR Voyix, and because NCR Voyix does not separately charge for the Program, NCR Voyix reserves the right, upon notice to you, to discontinue or modify the Program at any time and for any reason (which reasons may include, without limitation, the continued ability of NCR Voyix to obtain or maintain any related insurance coverage on terms acceptable to NCR Voyix). However, if NCR Voyix elects to terminate the Program or make any modifications to the Program it will provide notice to you of such modifications, which notice may be given by any of the following means: (a) by the posting of a notice in a prominent manner on the main access screen for the Network and Security Services software used by you; (b) by e-mail to the e-mail address that you have provided to NCR Voyix; (c) by regular mail to the mailing address that you have provided to NCR Voyix; or (d) by any other electronic or non-electronic means that NCR Voyix believes is reasonably likely to reach you. You will also be required to: (i) first submit to NCR Voyix valid and correct customer Identification Numbers (“MIDs”) for the locations then currently subscribing to all three of the Network and Security Services to be covered under the Program portal or other means designated by NCR Voyix from time to time; (ii) provide updates to NCR Voyix of any your MIDs if they change for any reason by the same means as under sub item (a) and (c) adhere to the Additional Program Terms. Proper submission of valid and correct MIDs and you being in good standing with fee payments to NCR Voyix and compliance with applicable terms and conditions for Network and Security Services will be a condition to any coverage for you under the Program. You acknowledge and agree that continued coverage under the Program is only available to customers that have deployed the applicable components of the Network and Security Services in a manner that is consistent with the then- current product documentation. NCR Voyix reserves the right to withdraw coverage under the Program if you request a configuration that, in NCR Voyix’s discretion, places security of the environment at risk, or if you alter, change or tamper with NCR Voyix’s configuration of any of the applicable components of the Network and Security Services. 1.5 If the Network and Security Services option known as “Patch Management Service” (or its successor product) is selected by you as part of the Network and Security Services as may be designated on applicable Order, NCR Voyix will provide you with managed security update services for each Node within the POS System Network that you select provided such Node is compatible with the Patch Management Service. Such managed security update services will include those services that are described in the then- current documentation for the Patch Management Service. 1.6 If the Network and Security Services option known as “Antivirus Service” (or its successor product) is selected by you as part of the Network and Security Services as may be designated on an applicable Order, NCR Voyix will provide you with managed antivirus services to each Node within the POS System Network that you select provided such Node is compatible with the Antivirus Service. NCR Voyix is responsible for providing your selected nodes with antivirus software and deploying virus signature updates when available.

NCR Voyix’s Responsibilities. 1.1 If the Network and Security Services option known as “Site Shield” (or its successor product) is selected by you as part of the Network and Security Services that may be designated on an Order, NCR Voyix will provide you with a hardware firewall and any additional hardware components which may be new or like new (including any third-party malware protection software on such hardware). NCR Voyix will provide ongoing configuration and management services for the hardware aimed at securing the POS System Network by detecting and preventing unauthorized access from outside the POS System Network. NCR Voyix will be responsible for periodic and routine updates of the hardware, including security patches in accordance with the manufacturer’s recommendations. Hardware maintenance services will be provided with respect to any malfunctioning hardware that is not otherwise due to your abuse, neglect or improper operation and/or storage as determined in NCR Voyix’s sole discretion. Such hardware maintenance services will be provided in accordance with NCR Voyix’s standard policies and procedures which will be communicated to you from time to time. NCR Voyix reserves the right to replace any NCR Voyix provided hardware and/or malware protection software running on the hardware with a similar functioning hardware and/or malware protection software at any time for any reason at no additional cost to you. 1.2 If the Network and Security Services option known as “Secure Access” (or its successor product) is selected by you Customer as part of the Network and Security Services as may be designated on applicable Order, NCR Voyix will provide you Customer with remote access tools and a method for providing your Customer authorized third parties reasonable access to a designated Node within the Customer’s POS System Network. If you elect Customer elects to use the Secure Access SMS-based authentication feature, you Customer will be required to provide NCR Voyix with a valid mobile phone number that NCR Voyix will use to provide an authentication code via text message to you Customer that will allow you Customer to access a designated Node within the Customer POS System Network. You acknowledge Customer acknowledges that message and data rates may apply, such charges include those from your Customer’s mobile carrier or communication services provider. 1.3 1.2 If the Network and Security Services option known as “Threat Defender” (or its successor product) is selected by you Customer as part of the Network and Security Services as may be designated on an applicable Order, NCR Voyix will provide you Customer with application white listing and black listing and other related services which may include NCR Voyix’s use of various third-third party applications or NCR Voyix proprietary services aimed at securing the Customer POS System Network. This solution will be installed on every Node within the Customer POS System Network that you selectCustomer selects. With your Customer’s approval, NCR Voyix will maintain a list of your Customer’s authorized software which is permitted to run on each Node. Any changes to this allowed software list must be requested by your Customer’s authorized representative. 1.4 . Subscriptions to all three either of the Network and Security Services, (i.e., Site Shield, i.e. Secure Access and Threat Defender (or Site Shield, Threat Defender and Aloha Command Center in lieu of Secure Access)), include participation by you Customer as a covered customer Customer under the Data Breach Assistance Program (the “Program”), for which NCR Voyix does not separately charge youCustomer. The Program assists with certain costs that may be incurred by you Customer in the event of a data breach covered by the Program, which is subject to the additional terms and conditions (the “Additional Program Terms”) set forth as the Breach Assistance Program for Hosted Solutions and accessible at the following weblink: xxxx://xxx.xxx.xxx/documents/HS-Breach-Assistance-Program.pdf xxxx://xxx.xxx.xxx/documents/HS-Breach- Assistance-Program.pdf (password: hosted) or similar website identified by NCR Voyix. You Customer should review the Additional Program Terms to ensure its understanding of them. your Customer’s participation in the Program is conditioned at all times on the continuation of the Program by NCR Voyix, and because NCR Voyix does not separately charge for the Program, NCR Voyix reserves the right, upon notice to youCustomer, to discontinue or modify the Program at any time and for any reason (which reasons may include, without limitation, the continued ability of NCR Voyix to obtain or maintain any related insurance coverage on terms acceptable to NCR Voyix). However, if NCR Voyix elects to terminate the Program or make any modifications to the Program it will provide notice to you Customer of such modifications, which notice may be given by any of the following means: (a) by the posting of a notice in a prominent manner on the main access screen for the Network and Security Services software used by youCustomer; (b) by e-mail to the e-e- mail address that you have Customer has provided to NCR Voyix; (c) by regular mail to the mailing address that you have Customer has provided to NCR Voyix; or (d) by any other electronic or non-electronic means that NCR Voyix believes is reasonably likely to reach youCustomer. You will Customer shall also be required to: (i) first submit to NCR Voyix valid and correct customer Customer Identification Numbers (“MIDs”) for the locations Customer Locations then currently subscribing to all three either of the Network and Security Services to be covered under the Program portal or other means designated by NCR Voyix from time to time; (ii) provide updates to NCR Voyix of any your Customer MIDs if they change for any reason by the same means as under sub item subitem (a) and (c) adhere to the Additional Program Terms. Proper submission of valid and correct Customer MIDs and you Customer being in good standing with fee payments to NCR Voyix and compliance with applicable terms and conditions for Network and Security Services will shall be a condition to any coverage for you Customer under the Program. You acknowledge and agree that continued coverage under the Program is only available to customers that have deployed the applicable components of the Network and Security Services in a manner that is consistent with the then- current product documentation. NCR Voyix reserves the right to withdraw coverage under the Program if you request a configuration that, in NCR Voyix’s discretion, places security of the environment at risk, or if you alter, change or tamper with NCR Voyix’s configuration of any of the applicable components of the Network and Security Services. 1.5 1.3 If the Network and Security Services option known as “Patch Management Service” (or its successor product) is selected by you Customer as part of the Network and Security Services as may be designated on applicable Order, NCR Voyix will provide you Customer with managed security update services for each Node within the Customer POS System Network that you select Customer selects provided such Node is compatible with the Patch Management Service. Such managed security update services will include those services that are described in the then- current documentation Documentation for the Patch Management Service. 1.6 1.4 If the Network and Security Services option known as “Antivirus Service” (or its successor product) is selected by you Customer as part of the Network and Security Services as may be designated on an applicable Order, NCR Voyix will provide you Customer with managed antivirus services to each Node within the Customer POS System Network that you select Customer selects provided such Node is compatible with the Antivirus Service. NCR Voyix is responsible for providing your Customer’s selected nodes with antivirus software and deploying virus signature updates when available. 1.5 Selection of a Network and Security Services bundle including a firewall owned by Customer and approved by NCR Voyix is subject to Customer first transferring ownership and title of such firewall to NCR Voyix at no cost to NCR Voyix along with any documentation required by NCR Voyix or the manufacturer of such firewall. In the event Customer cancels this service, Xxxxxxxx agrees to return such firewall to NCR Voyix at Customer’s cost.