Non-Rules Disputes. first stage Dispute resolution (a) If a Dispute other than a Rules Dispute (Non-Rules Dispute) arises between the Parties: (i) either Party may give a Notice setting out the material particulars of the Dispute and requiring duly authorised representatives of each Party to meet at a place, to be agreed between the Parties, within 10 Business Days of the date of receipt of such Notice by the relevant Party (Receipt Date), to attempt in good faith by way of discussions and using all reasonable endeavours to resolve the Non-Rules Dispute (Representatives’ Meeting); and (ii) and the authorised representatives of the Parties must do so. (b) If a Non-Rules Dispute is not resolved (as evidenced by the terms of a written settlement signed by each Party’s duly authorised representative) within 20 Business Days after the Receipt Date then: (i) either Party may give a Notice requiring that senior executive officers of each Party meet at a place to be agreed between the Parties within 30 Business Days after the Receipt Date, to attempt in good faith by way of discussions and using all reasonable endeavours to resolve the Non-Rules Dispute within 35 Business Days after the Receipt Date (Senior Executives Meeting); and (ii) the senior executive officers must do so.
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Samples: Reference Service Agreement, Reference Service Agreement, Reference Service Agreement