Out of Scope Items Sample Clauses
Out of Scope Items. The following is a list of those items that are generally outside of the scope of our Professional Services engagements, unless expressly stated otherwise in the applicable Statement of Work:
a. Any software features/functionality not based on current Visual Communications Software versions available at the time of implementation kickoff.
b. Data migration or data entry.
c. Any features demonstrated during the sales process but not specifically mentioned in the Statement of Work.
d. Decryption or redistribution of live video or data streams.
e. Creation of any original content such as logos.
f. Converting content into file formats compatible with Content Manager/Content Player.
g. Network configurations.
h. Modifications required to the project plan which are caused by aspects of Your environment not previously disclosed or otherwise unknown.
i. Works Made for Hire, as that term is defined is defined in the United States Copyright Act, 17 U.S.C. § 101)
Out of Scope Items. Any special furnishings, other than basic office furnishings designated by ComEd, and supplies for the use of Contractor’s personnel are the exclusive responsibility of Contractor. The Contractor shall be responsible for furnishing its personnel with personal computers. ComEd will be responsible for reasonable telephone usage charges of Contractor personnel from ComEd’s telephones in the performance of Contractor’s duties to ComEd. Contractor will be responsible for all other telephone usage charges of Contractor personnel.
Out of Scope Items. The following are examples of items that are not included in an ongoing Support Agreement. Tyler will provide such services as requested by the Client. Time and Materials rates will apply for such services. They are:
12.1. Resolution of problems that arise out of the Client’s misuse of the system.
12.2. Creating ad hoc reports or new Orion reports. 12.3. Modification of the Orion code. 12.4. Modification of Orion reports.
Out of Scope Items. If Unitrends determines, at its discretion, that a Problem reported by Customer may not be due to Unitrends’ Supported Software or Supported Hardware, Unitrends will so notify Customer, who then may either: (i) instruct Unitrends to proceed with Problem determination at Customer’s possible expense (requires written authorization), as further provided below; or (ii) advise Unitrends that Customer does not wish the Problem pursued at its possible expense, in which case Unitrends may elect, at its sole discretion, not to pursue the Problem without liability therefore.
Out of Scope Items. The following is a list of those items that are generally outside of the scope of our Professional Services engagements, unless expressly stated otherwise in the applicable Statement of Work:
a. Any software features/functionality not based on FWI current software versions available at the time of implementation kickoff.
b. Data migration or data entry.
c. Any features demoed during the sales process but not specifically called out during scoping or captured in the Statement of Work.
d. Decryption or redistribution of live video or data streams.
e. Creation of any original content such as logos.
f. Converting content into file formats compatible with Content Manager/Content Player.
g. Network configurations.
h. Modifications required to the Project Plan which are caused by aspects of the Customer’s environment not previously disclosed or otherwise unknown.
i. Works Made for Hire, as that term is defined is defined in the United States Copyright Act, 17 U.S.C. § 101.
Out of Scope Items. Astrotech agrees to fund the design and implementation of the facility enhancements described in Section 4.1 for the benefit of LMCLS. LMCLS agrees to pay for these enhancements plus applicable financing charges through an increase to the Facility Services Fee beginning in CY2001 and continuing through 31 December 2006. Should adjustments to the prices shown in Appendices 5 and/or 6 associated with these out-of-scope items be required because of changes subsequent to Amendment 6, the financing rate associated with these reimbursable items is 11.57% APR fixed. The price impacts associated with Sections 9.2.1 and 9.2.2 have been incorporated into Appendices 5 and 6 via Amendment 6.
Out of Scope Items. If Unitrends determines, at its discretion, that a Problem reported by Customer may not be due to Unitrends’ Supported Software or Supported Hardware, Unitrends will so notify Customer, who then may either: (i) instruct Unitrends in writing to proceed with Problem determination at Customer’s expense, as further provided below; or (ii) advise Unitrends in writing that Customer does not wish Unitrends to proceeds with Problem determination at Customer’s expense. If Customer does not advise Unitrends of either (i) or (ii) within ten (10) business days of Unitrends’ notification, Customer shall be deemed to have advised Unitrends not to pursue the Problem determination. Unitrends shall have no liability to Customer for any Problem which is not due to Unitrends’ Supported Software or Hardware or any Problem that Customer advises, or is deemed to have advised, Unitrends not to pursue.
Out of Scope Items. The items below are out of scope for this Agreement. If additional services are required, contact CBTS. The Customer will be responsible for time and materials cost as outlined by a Statement of Work. 1 Scope of Engagement Customer is responsible for any items not explicitly listed in this Agreement. Changes may require a Contract Change Request (CCR) or revised Statement of Work. 2 End User Support End user help-desk support / single user issues.
Out of Scope Items. If Unitrends believes that a Problem reported by Customer is not in scope for Support (for example, is not due to Unitrends’ Supported Software or Supported Hardware), Unitrends will so notify Customer. Customer shall then be responsible for any resolution of the issue.
Out of Scope Items. The following are examples of items that are not included in this Support Agreement. Xxxxx will provide such services as requested by the Client. Time and Materials rates will apply for such services. They are:
12.1. Resolution of problems that arise out of the Client’s misuse of the Tyler Software.
12.2. Creating ad hoc reports or new iasWorld reports. 12.3. Modification of the iasWorld code. 12.4. Modification of iasWorld reports.