Prerequisites for warranty Clause Samples
Prerequisites for warranty. In order for the warranty to be valid:
a) The Customer shall have a valid agreement and no outstanding payments under it.
b) With respect to GSGroup’s Field Service Solutions, the Customer shall have entered into a Support and Maintenance Agreement.
c) The Customer shall have given written notice without undue delay and at the latest 20 business days after the person discovered, or should have discovered, the error or defect. Complaints must be sent to: ▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇.
d) The Customer shall have updated software as instructed by GSGroup.
e) The Customer shall have complied with all of its obligations under the Agreement.
f) The Customer agrees that GSGroup will have an unfettered right to perform reasonable maintenance on its IT-systems as and when needed, regardless of the provisions of any other agreement between GSGroup and the Customer.
