Product Inquiries. From and after the Closing, Sellers shall direct all Product-related inquiries to Buyer.
Product Inquiries. In the event that any of the Impax Personnel, including, without limitation, any Impax PSR, receives any inquiries about any Detailed Product, Impax’s responsibilities shall be as follows:
Product Inquiries. 5.1 Scotts will, at its sole cost, handle all product warranty and guarantee/satisfaction issues, response and compliance requirements, as well as all consumer inquiries, complaints, or reports of safety or quality issues (collectively “Consumer Inquiries”) relating to any of the FTO Cleared Products or FTO Review Products & Services. Scotts shall handle any such inquiries in a manner and process consistent with the handling of similar inquiries for its own products, using tools, by way of example, such as a toll-free consumer comments phone number and/or an e-mail or website address (as well as contact information for any other then customary method for such communications). Scotts will provide, and fund resources for staffing, such methods for receipt of consumer comments at least during normal business hours, and shall also provide and fund a referral provision for handling emergency calls/e-mails/communications outside normal business hours. Scotts agrees to log all consumer complaints, along with contact information, into a database for tracking purposes. Scotts shall submit to Monsanto to the below address a summarized report of complaints received thirty (30) days after the end of each calendar quarter, which will include the type of complaint received and geographic location of the complaints. With respect to consumer complaints that may reasonably be expected to cause harm to the Licensed Marks, Scotts shall expeditiously notify Monsanto of any such complaints and the Parties shall confer and cooperate as to how to handle or respond to such complaints. Any consumer contact information that is collected will be summarized in such a way to make it legally permissible that it be shared with Monsanto to the extent permitted by applicable Laws. Scotts will reasonably expeditiously notify Monsanto of information suggesting a verifiable safety issue with any of the FTO Cleared Products or FTO Review Products & Services. Subject to privilege considerations, Scotts shall provide Monsanto with significant, relevant data, including the results of any testing or investigations. Any notices to Monsanto pursuant to this Section shall be sent to the following address or such other addresses as Monsanto designates by written notice: Monsanto Company800 X. Xxxxxxxxx Xxxx.Xx. Louis, MO 63167Attn: Deputy General Counsel
Product Inquiries. Customer Service will provide information on product availability, song titles and artist information to the consumer. (i.e., Is this available ?, Who is this artist)
Product Inquiries. If Sanofi, or any Sanofi PSR, receives any inquiries about the Product, Sanofi’s responsibilities shall be as follows:
Product Inquiries. (a) For questions which Elan Professional Sales Representatives are unable to answer concerning Product identification, Product ingredients, or stability/storage information, Elan shall refer such questions to Endo's Medical Affairs Department at the telephone number and address shown below.
Product Inquiries. (a) For questions which Xcel sales representatives are unable to answer concerning Product identification, Product ingredients or stability/storage information, Xcel shall contact Elan, such contact information to be provided by Elan in writing.
Product Inquiries. A. Medical/Scientific Inquiries Xxxxxx Xxxxxxxx shall direct all medical and scientific inquiries relating to the Products to Schering's Medical Department.
Product Inquiries a. For questions which Co-Promotion Partner and its professional sales representatives are unable to answer concerning Product identification, Product ingredients or stability/storage information, Co-Promotion Partner shall refer such questions to Santarus' Medical Information Department.
Product Inquiries. If Allergan, or any Allergan PSR, receives any inquiries about the Product, Allergan's responsibilities will be as follows:
