Regular reporting. As part of the fulfilment of this Agreement and provisioning of the service, the following reports will be provided: Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Provider Survey form prepared by EGI Foundation
Appears in 2 contracts
Samples: Operational Level Agreement, Operational Level Agreement
Regular reporting. As part of the fulfilment of this Agreement and provisioning of the service, the following reports will be provided: Service Performance Report The document provides the an overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Provider Service Supplier Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates4.
Appears in 1 contract
Samples: Operational Level Agreement
Regular reporting. As part of the fulfilment of this Agreement and provisioning of the serviceServices, the following reports will be provided: Service Performance Report The document provides the an overall assessment of service performance (per month) and OLA target performance achieved during the reference reporting period Every 9 10 months (first report covering the period Jan – Sep 2018Oct 2021) Provider Service Supplier Survey form prepared by EGI Foundation
Appears in 1 contract
Samples: Operational Level Agreement
Regular reporting. As part of the fulfilment of this Agreement and provisioning of the service, the following reports will be provided: Service Performance Report The document provides the overall assessment of service performance (per month) and OLA target performance achieved during reporting period Every 9 months (first report covering the period Jan – Sep 2018) Provider Survey form prepared by EGI FoundationFoundation All reports shall follow predefined templates4.
Appears in 1 contract
Samples: Operational Level Agreement