RESOLVING WORKPLACE CONCERNS OR DISPUTES. In order to resolve any concerns or grievances arising from this Agreement or in the course of employment, the parties agree to follow this procedure. 9.1.1 The matter and its potential resolution will be discussed firstly between the employee and his or her direct Supervisor, as soon as possible. 9.1.2 If the employee is not satisfied with the response, then the concern or grievance must be referred formally to the Store Manager. The Store Manager must respond within five (5) working days.
Appears in 18 contracts
Samples: Workplace Agreement, Workplace Agreement, Workplace Agreement
RESOLVING WORKPLACE CONCERNS OR DISPUTES. In order to resolve any concerns or grievances arising from this Agreement or in the course of employment, the parties agree to follow this procedure.
9.1.1 The matter and its potential resolution will be discussed firstly between the employee and his or her direct Supervisor, as soon as possible.
9.1.2 If the employee is not satisfied with the response, then the concern or grievance must be referred formally to the Store Manager. The Store Manager who must respond within five (5) working days.
Appears in 2 contracts
Samples: Workplace Agreement, Workplace Agreement