Common use of Retailer of last resort Clause in Contracts

Retailer of last resort. ROLR") FRAMEWORK 13.1. In a RoLR Event, unless the Customer contracts with and is successfully transferred to another Retail Electricity Licensee or the MSSL prior to the Default Supply Effective Date: (a) the Customer shall be deemed to have agreed to purchase electricity from the applicable MSSL under the Default Supply Arrangement on regulated tariff with effect on and from the Default Supply Effective Date; and (b) the Customer shall be deemed to have given its consent to the Retail Electricity Licensee to apply for the cessation of classification as a contestable consumer with effect on and from the Default Supply Effective Date. 13.2. When a Retail Electricity Licensee is aware of an impending RoLR Event, the Retail Electricity Licensee shall: (a) immediately cease all marketing activities to retail electricity and not make any further offer to sell to, or enter into any contract with, any Customer; and (b) notify the Authority in writing of the impending RoLR Event as soon as possible but in no event later than twenty-two (22) Business Days prior to the date of occurrence of the RoLR Event. Such notification shall be referred to as the “RoLR Notice”. 13.3. Within one (1) Business Day from the RoLR Notice, the Retail Electricity Licensee shall: (a) notify the Customer in writing that the Retail Electricity Licensee is facing an impending RoLR Event. If another Retail Electricity Licensee is willing to accept novation of their contracts, such notification shall also include a statement that their contracts may be novated on the same terms and conditions to that Retail Electricity Licensee which is willing to accept such novation; and (b) approach other Retail Electricity Licensees to seek their interest and agreement to accept the novation of the contracts on the same terms and conditions as set out therein. 13.4. No later than eleven (11) Business Days prior to the date of occurrence of the RoLR Event, the Retail Electricity Licensee shall notify each of its Customers in writing that: (a) the Customer has the option to: (i) if another Retail Electricity Licensee has agreed to the novation of the contract on the same or strictly better terms and conditions, novate the contract to that Retail Electricity Licensee; (ii) terminate the current contract with the Retail Electricity Licensee and enter into a new contract with another Retail Electricity Licensee; or (iii) purchase electricity from the applicable Market Support Services Licensee under the Default Supply Arrangement on regulated tariff; (b) the physical supply of electricity to the Customers will not be affected irrespective of the option elected by the Customer under Section 13.4(a); (c) the Customer shall respond with its election no later than seven (7) Business Days prior to the date of occurrence of the RoLR Event; and (d) if the Customer fails to respond with its election within the period set out in Section 13.4(b) or the Customer elects to novate the contract to another Retail Electricity Licensee but that option ceases to be available, the Default Supply Arrangement on regulated tariff shall apply. 13.5. No later than six (6) Business Days prior to the date of occurrence of the RoLR Event, the Retail Electricity Licensee shall provide the other Retail Electricity Licensee which has agreed to accept the novation of the contracts with a written list of the contact details of the Customers whose contracts will be novated to the other Retail Electricity Licensee. 13.6. Upon the occurrence of a RoLR Event, the Retail Electricity Licensee shall: (a) within one (1) Business Day from the occurrence of the RoLR Event, publish on its website a notification and notify the Customer via short message service or text message, electronic mail or other equivalent method, that: (i) the Retail Electricity Licensee's ability to retail electricity has ceased; (ii) unless there is a valid customer transfer request for the Customer to obtain electricity supply from another Retail Electricity Licensee prior to the Default Supply Effective Date, the Customer will be transferred to the MSSL; and (iii) the physical supply of electricity to the Customer will not be affected despite the occurrence of the RoLR Event; and (b) within two (2) Business Days provide the contact information of all its consumers to the applicable MSSL in the form specified by the MSSL via the Secure File Transfer Protocol to facilitate the transfer of the Customer to the MSSL as contemplated in Section 2.9A of the CCREL.

Retailer of last resort. ROLR") FRAMEWORK 13.1. In a RoLR Event, unless the Customer contracts with and is successfully transferred to another Retail Electricity Licensee or the MSSL prior to the Default Supply Effective Date: (a) the Customer shall be deemed to have agreed to purchase electricity from the applicable MSSL under the Default Supply Arrangement on regulated tariff with effect on and from the Default Supply Effective Date; and (b) the Customer shall be deemed to have given its consent to the Retail Electricity Licensee to apply for the cessation of classification as a contestable consumer with effect on and from the Default Supply Effective Date. 13.2. When a Retail Electricity Licensee is aware of an impending RoLR Event, the Retail Electricity Licensee shall: (a) immediately cease all marketing activities to retail electricity and not make any further offer to sell to, or enter into any contract with, any Customer; and (b) notify the Authority in writing of the impending RoLR Event as soon as possible but in no event later than twenty-two (22) Business Days 22 business days prior to the date of occurrence of the RoLR Event. Such notification shall be referred to as the “RoLR Notice”. 13.3. Within one (1) Business Day 1 business day from the RoLR Notice, the Retail Electricity Licensee shall: (a) notify the Customer in writing that the Retail Electricity Licensee is facing an impending RoLR Event. If another Retail Electricity Licensee is willing to accept novation of their contracts, such notification shall also include a statement that their contracts may be novated on the same terms and conditions to that Retail Electricity Licensee which is willing to accept such novation; and (b) approach other Retail Electricity Licensees to seek their interest and agreement to accept the novation of the contracts on the same terms and conditions as set out therein. 13.4. No later than eleven (11) Business Days 11 business days prior to the date of occurrence of the RoLR Event, the Retail Electricity Licensee shall notify each of its Customers in writing that: (a) the Customer has the option to: (i) if another Retail Electricity Licensee has agreed to the novation of the contract on the same or strictly better terms and conditions, novate the contract to that Retail Electricity Licensee; (ii) terminate the current contract with the Retail Electricity Licensee and enter into a new contract with another Retail Electricity Licensee; or (iii) purchase electricity from the applicable Market Support Services Licensee under the Default Supply Arrangement on regulated tariff; (b) the physical supply of electricity to the Customers will not be affected irrespective of the option elected by the Customer under Section 13.4(a); (c) the Customer shall respond with its election no later than seven (7) Business Days 7 business day prior to the date of occurrence of the RoLR Event; and (d) if the Customer fails to respond with its election within the period set out in Section 13.4(b) or the Customer elects to novate the contract to another Retail Electricity Licensee but that option ceases to be available, the Default Supply Arrangement on regulated tariff shall apply. 13.5. No later than six (6) Business Days 6 business days prior to the date of occurrence of the RoLR Event, the Retail Electricity Licensee shall provide the other Retail Electricity Licensee which has agreed to accept the novation of the contracts with a written list of the contact details of the Customers whose contracts will be novated to the other Retail Electricity Licensee. 13.6. Upon the occurrence of a RoLR Event, the Retail Electricity Licensee shall: (a) within one (1) Business Day from the occurrence of the RoLR Event, publish on its website a notification and notify the Customer via short message service or text message, electronic mail or other equivalent method, that: (i) the Retail Electricity Licensee's ability to retail electricity has ceased; (ii) unless there is a valid customer transfer request for the Customer to obtain electricity supply from another Retail Electricity Licensee prior to the Default Supply Effective Date, the Customer will be transferred to the MSSL; and (iii) the physical supply of electricity to the Customer will not be affected despite the occurrence of the RoLR Event; and (b) within two (2) Business Days provide the contact information of all its consumers to the applicable MSSL in the form specified by the MSSL via the Secure File Transfer Protocol to facilitate the transfer of the Customer to the MSSL as contemplated in Section 2.9A of the CCREL.

Retailer of last resort. ROLR") FRAMEWORK 13.1. In a RoLR Event, unless the Customer contracts with and is successfully transferred to another Retail Electricity Licensee or the MSSL prior to the Default Supply Effective Date: (a) the Customer shall be deemed to have agreed to purchase electricity from the applicable MSSL under the Default Supply Arrangement on regulated tariff with effect on and from the Default Supply Effective Date; and (b) with respect to any Customer who is eligible to apply to cease his classification as a contestable consumer under regulation 7 of the Electricity (Contestable Consumers) Regulations, the Customer shall be deemed to have given its consent to the Retail Electricity Licensee to apply for the cessation of classification as a contestable consumer with effect on and from the Default Supply Effective Date. 13.2. When a Retail Electricity Licensee is aware of an impending RoLR Event, the Retail Electricity Licensee shall: (a) immediately cease all marketing activities to retail electricity and not make any further offer to sell to, or enter into any contract with, any Customer; and (b) notify the Authority in writing of the impending RoLR Event as soon as possible but in no event later than twenty-two (22) Business Days prior to the date of occurrence of the RoLR Event. Such notification shall be referred to as the “RoLR Notice”. 13.3. Within one (1) Business Day from the RoLR Notice, the Retail Electricity Licensee shall: (a) notify the Customer in writing that the Retail Electricity Licensee is facing an impending RoLR Event. If another Retail Electricity Licensee is willing to accept novation of their contracts, such notification shall also include a statement that their contracts may be novated on the same terms and conditions to that Retail Electricity Licensee which is willing to accept such novation; and (b) approach other Retail Electricity Licensees to seek their interest and agreement to accept the novation of the contracts on the same terms and conditions as set out therein. 13.4. No later than eleven (11) Business Days prior to the date of occurrence of the RoLR Event, the Retail Electricity Licensee shall notify each of its Customers in writing that: (a) the Customer has the option to: (i) if another Retail Electricity Licensee has agreed to the novation of the contract on the same or strictly better terms and conditions, novate the contract to that Retail Electricity Licensee; (ii) terminate the current contract with the Retail Electricity Licensee and enter into a new contract with another Retail Electricity Licensee; or (iii) purchase electricity from the applicable Market Support Services Licensee under the Default Supply Arrangement on regulated tariffArrangement; (b) the physical supply of electricity to the Customers will not be affected irrespective of the option elected by the Customer under Section 13.4(a); (c) the Customer shall respond with its election no later than seven (7) Business Days prior to the date of occurrence of the RoLR Event; and (d) if the Customer fails to respond with its election within the period set out in Section 13.4(b) or the Customer elects to novate the contract to another Retail Electricity Licensee but that option ceases to be available, the Default Supply Arrangement on regulated tariff shall apply. 13.5. No later than six (6) Business Days prior to the date of occurrence of the RoLR Event, the Retail Electricity Licensee shall provide the other Retail Electricity Licensee which has agreed to accept the novation of the contracts with a written list of the contact details of the Customers whose contracts will be novated to the other Retail Electricity Licensee. 13.6. Upon the occurrence of a RoLR Event, the Retail Electricity Licensee shall: (a) within one (1) Business Day from the occurrence of the RoLR Event, publish on its website a notification and notify the Customer via short message service or text message, electronic mail or other equivalent method, that: (i) the Retail Electricity LicenseeRetailer's ability to retail electricity has ceased; (ii) unless there is a valid customer transfer request for the Customer to obtain electricity supply from another Retail Electricity Licensee prior to the Default Supply Effective Date, the Customer will be transferred to the MSSL; and (iii) the physical supply of electricity to the Customer will not be affected despite the occurrence of the RoLR Event; and (b) within two (2) Business Days provide the contact information of all its consumers to the applicable MSSL in the form specified by the MSSL via the Secure File Transfer Protocol to facilitate the transfer of the Customer to the MSSL as contemplated in Section 2.9A of the CCREL.