Returns for Repair. Should a Customer returns the Purple Product for repair, Purple will attempt to repair and restore the Purple Product to its original condition. As part of this process Purple cannot guarantee that the repaired Purple Product will contain any software applications, and/or files, that the Customer downloaded on their own to the Purple Product prior to its return for repair. In the event that the returned Purple Product is beyond repair, Purple may replace the damaged or defective device with a new Purple Product. If a Customer receives a new and replaced Purple Product, such Product will not contain the same software applications and/or files that the Customer previously downloaded or stored on their own to the Product. Purple recommends that Customers store any downloaded software and/or files in a backup storage location before returning the Purple Product.
Appears in 6 contracts
Samples: Product Agreement, Product Agreement, Product Agreement