Common use of Screen Quality Management Clause in Contracts

Screen Quality Management. MCOs shall have a screen quality management program developed in internal policies and procedures. These policies and procedures shall be made available to the Department upon request. Activities documented in these policies and procedures shall include: a. Monitoring Screeners The policies and procedures shall describe the methods by which the Screen Liaison(s) monitors the performance of individual screeners and provides each screener with prompt guidance and feedback. Minimum monitoring methods include: i. Participation of the Screen Liaison(s) in staff meetings where screeners discuss and consult with one another on recently completed functional screens; ii. Identification of how the accuracy, completeness, and timeliness of annual and change-in-condition screens submitted by screeners will be monitored; and iii. Identification of the methods that will be employed to improve screener competency given the findings of the monitoring.

Screen Quality Management. MCOs shall have a screen quality management program developed in internal policies and procedures. These policies and procedures shall be made available to the Department upon request. Activities documented in these policies and procedures shall include:. a. Monitoring Screeners The policies and procedures shall describe the methods by which the Screen Liaison(s) monitors the performance of individual screeners and provides each screener with prompt guidance and feedback. Minimum monitoring methods include: i. Participation of the Screen Liaison(s) in staff meetings where screeners discuss and consult with one another on recently completed functional screens; ii. Identification of how the accuracy, completeness, and timeliness of annual and change-in-condition screens submitted by screeners will be monitored; iii. Identification of how changes of condition are communicated between IDT staff and screeners when screens are completed by non-IDT staff; and iiiiv. Identification of the methods that will be employed to improve screener competency given the findings of the monitoring.