Service Details Summary Description Sample Clauses

Service Details Summary Description. Service Name Mainframe Service Included • Batch, Workload Scheduling, Mainframe Processing, Databases on the Mainframe, Mainframe DR services, replicated storage NOT included • Other Hosting services like Server and Hosting, Databases like SQL and Oracle, customer application support Delivery Method • Fulltime support staff and provided mainframe equipment and infrastructure Hours of Operation • M-F; 7 a.m.-5 p.m. On premise staff support, on-call during off hours and weekends • 24x7x365 expected infrastructure up time, 6 a.m.-6 p,m, M-F • 24x7x365 on site Batch Scheduling and Operations. Service Details Summary Description Service Name Middleware Included • Middleware software and support NOT included • Customer application support • Database charges for MQ messaging • Dedicated host charges Delivery Method • Fulltime support staff with access to the MNIT on premise and external cloud environments Hours of Operation • Production: availability 7x24 • On-call off hours and weekends • Non-production: M-F; 7 a.m.-5 p.m. Service Details Summary Description Service Name Mobile Device Management Included • Help with device enrollment • Working with agency partners to establish security standards, feature restrictions and application testing • Monitoring devices for compliance with agency partner rules and operating system requirements • Management of lost devices (wipe) • Establishing retirement parameters • Troubleshooting instructions and remote diagnostics NOT included • Device procurement. • Initial setup is provided by agency partner or local MNIT Services Staff • End user training • Forced operating system updates. • Cell carrier management • Support for accessories Delivery Method • Level 1 – Service Desk • Back office – Supported by MDM team. • Additional service provided by @agency MNIT personnel if needed. Hours of Operation • M-F; 7 a.m.-5 p.m.
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Service Details Summary Description. Service Name Telephone Included • Telephone service using state IP services or contracted traditional services NOT included • Cellular Phones Delivery Method • Dial tone to telephone handset Hours of Operation • 24 x 7 Service Details Summary Description Service Name WAN Included • IP Network Connection NOT included • Applications running on the network Delivery Method • Managed circuits and WAN devices Hours of Operation • 24 x 7 Service Details Summary Description Service Name Web Management Included • SDL Web (Tridion), Drupal Shared Hosting, and Search • Website development, design, hosting, search, and support NOT included • Customer application support • Optional: Quality Assurance website tool and Web Analytics Delivery Method • Fulltime support staff with access to MNIT on-premise and external cloud environments Hours of Operation • Production availability 7x24x365 Local Services Summary‌ Service Details Summary Description Service Name Application Support Included Bug fixes, small enhancements, testing, release of custom applications NOT included New application design and development Delivery Method Job duties of a full-time local FTE Hours of Operation Normal business hours Service Details Summary Description Service Name Application Testing Included Testing of applications NOT included New application development Delivery Method Job duties of a full time local FTE Hours of Operation Normal business hours Service Details Summary Description Service Name Application Development (Limited) Included Application design, development, testing, release NOT included 3rd party application debugging, enhancements Delivery Method Job duties of a full-time local FTE Hours of Operation Normal business hours Service Details Summary Description Service Name Database Support Included Database management Creating, updating and deleting tables, fields and data elements NOT included Application development Database architecture Delivery Method Job duties of a full time local FTE Hours of Operation Normal business hours Service Details Summary Description Service Name Contracting Management Included Initiation, management, renewals, termination of contracts. NOT included Non I.T. contracts MNIT Enterprise contracts Delivery Method Job duties of a full-time local FTE Hours of Operation Normal business hours Service Details Summary Description Service Name IT Purchasing Included I.T. Commodities I.T. Contracts NOT included Non-I.T. commodities Non-I.T. contracts Deliv...
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Related to Service Details Summary Description

  • Service Description The Parties will provide Common Channel Signaling (CCS) to one another via Signaling System 7 (SS7) network interconnection, where and as available, in the manner specified in FCC Order 95-187, in conjunction with all traffic exchange trunk groups. SS7 signaling and transport services shall be provided by GTE in accordance with the terms and conditions of this Section 9 of this Article. The Parties will cooperate on the exchange of all appropriate SS7 messages for local and intraLATA call set-up signaling, including ISDN User Part (ISUP) and Transaction Capabilities Application Part (TCAP) messages to facilitate full interoperability of all CLASS Features and functions between their respective networks. Any other SS7 message services to be provided using TCAP messages (such as data base queries) will be jointly negotiated and agreed upon.

  • System Description The DLCS is a network consisting of devices which are remotely controlled over RF transmission equipment by the PowerCAMPTM Software or equivalent. CL&P shall have access to the PowerCAMP™ LMS (as defined below) via the web interface. The PowerCAMPTM LMS shall include the software and hardware necessary to manage the Control Devices installed at the End-use Equipment at Participating Facilities. The PowerCAMPTM LMS includes AER’s PowerCAMPTM Server and PowerCAMPTM Suite, networking equipment, and third party software. PowerCAMPTM LMS Hardware

  • Project Description In two or three brief sentences, provide a concise description of your exhibition. Include the subject matter, type of objects to be included (paintings, sculpture, manuscripts, etc.), those responsible for organizing the exhibition, and catalogue author(s).

  • ITEM DESCRIPTION Equipment (include VIN, make, model, year, serial no., accessories, or other identifying features): 12. NO. OF OPERATORS PER SHIFT 13. HRLY/ DAILY/ MILEAGE SHIFT BASIS 14. SPECIAL 15. GUARANTEE (8 HOURS) Rate Unit Portable Toilet Rental – Serviced(Includes first day delivery/last day pickup and daily rental rate per unit) 1 $75 Daily Ea. Portable Toilet Rental – Unserviced(Rental only, no daily service call) 1 $45 Daily Ea. Accessible Portable Toilet Rental – Serviced(Includes first day delivery/last day pickup and daily rental rate per unit) 1 $95 Daily Ea. Accessible Portable Toilet Rental – Unserviced(Rental only, no daily service call) 1 $65 Daily Ea.

  • Task Description This task includes activities associated with permit-required monitoring conducted in accordance with the conditions specified by state or federal regulatory agencies. All monitoring tasks must be located within or adjacent to the Project area and follow the Department’s Regional Coastal Monitoring Program and FWC's marine turtle and shorebird monitoring programs. Guidance for monitoring of nearshore resources is available in the Department's Standard Operation Procedures For Nearshore Hardbottom Monitoring Of Beach Nourishment Projects. The Local Sponsor must submit work products directly to the appropriate state or federal regulatory agencies in accordance with permit conditions to be eligible for reimbursement under this task, unless otherwise directed.

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