Common use of Service Speeds Clause in Contracts

Service Speeds. (a) When Uniti installs equipment at your Premises, our installers will test the connection so that Uniti can confirm before your Service is connected that Uniti is able to deliver the service at speeds required for your Service. Uniti also conduct testing of services delivered to customers to ensure that service speeds delivered are at levels agreed. (b) Some occasional fluctuations in speeds may occur, and your Service may not achieve the maximum speed at all times. This is due to circumstances outside of Uniti’s control, such as weather, rain, heat, wind, damage to equipment, and outages to either power or telecommunications aspects of thenetwork. (c) If variations or fluctuations are repetitive, consistent and impede delivery of your Service then Uniti will investigate and endeavour to resolve the cause. (d) If Uniti cannot resolve the cause Uniti may either reduce your Service to speed levels which can be delivered, or Uniti may cancel your Service with no penalty to either you or Uniti.

Appears in 2 contracts

Samples: Customer Service Agreement, Customer Service Agreement

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Service Speeds. (a) When Uniti installs equipment at your Premises, our Your Premises Uniti’s installers will test the connection so that Uniti can confirm before your Your Service is connected that Uniti is able to deliver the service at speeds required for your Your Service. Uniti also conduct testing of services delivered to customers to ensure that service speeds delivered are at levels agreed. (b) Some occasional fluctuations in speeds may occur, and your Your Service may not achieve the maximum speed at all times. This is due to circumstances outside of Uniti’s control, such as weather, (weather (rain, heat, wind), damage to equipment, and outages to either power or telecommunications aspects of thenetworkthe network). (c) If variations or fluctuations are repetitive, consistent and impede delivery of your Your Service then Uniti will investigate and endeavour to resolve the cause. (d) If Uniti cannot resolve the cause Uniti may either reduce your Your Service to speed levels which can be delivered, or Uniti may cancel your Your Service with no penalty to either you You or Uniti.

Appears in 1 contract

Samples: Customer Service Agreement

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Service Speeds. (a) When Uniti installs equipment at your Premises, our installers will test the connection so that Uniti can confirm before your Service is connected that Uniti is able to deliver the service at speeds required for your Service. Uniti also conduct testing of services delivered to customers to ensure that service speeds delivered are at levels agreed. (b) Some occasional fluctuations in speeds may occur, and your Service may not achieve the maximum speed at all times. This is due to circumstances outside of Uniti’s control, such as weather, rain, heat, wind, damage to equipment, and outages to either power or telecommunications aspects of thenetworkthe network. (c) If variations or fluctuations are repetitive, consistent and impede delivery of your Service then Uniti will investigate and endeavour to resolve the cause. (d) If Uniti cannot resolve the cause Uniti may either reduce your Service to speed levels which can be delivered, or Uniti may cancel your Service with no penalty to either you or Uniti.

Appears in 1 contract

Samples: Customer Service Agreement

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