Services include. The following services or features are available under this SSMA:
(a) Upgrades, including new releases, to the Licensed Standard Software (prior releases of Licensed Standard Software application packages are supported no longer than nine (9) months after a new release is announced by New World).
(b) Temporary fixes to Licensed Standard Software (see paragraph 6 below).
(c) Revisions to Licensed Documentation.
(d) Reasonable telephone support for Licensed Standard Software on Monday through Friday from 8:00
a. m. to 8:00 p.m. (Eastern Time Zone).
(e) Invitation to and participation in user group meetings.
(f) Emergency 24-hour per day telephone support, for Aegis CAD only, seven (7) days per week for Licensed Standard Software. Normal service is available from 8:00 a.m. to 8:00 p.m. (Eastern Time Zone). After 8:00 p.m., the Aegis CAD phone support will be provided via beeper and a New World support representative will respond to CAD service calls within 30 minutes of call initiation.
(g) Includes ESRI Integration for the ESRI software that is part of Exhibit A Licensed Standard Software. Items a, b, and c above will be provided to Customer by electronic means. Additional support services are available as requested by Customer using the then-current hourly rates or applicable fees.
Services include quality, individualized, early education services in the home; parenting education; family support services; comprehensive health education, tracking and coordination services, including nutrition, dental, and mental health services; education and support services for expectant families before, during, and after pregnancy
Services include. 1.1. Party A agrees to adopt the cloud computing technical services provided by Party B, and Party B shall provide complete solutions and technical services according to Party A’s requirements.
1.2. The cloud computing technical services provided by Party B to Party A refer to the system services (composed of various products and services including computing, storage, network, security, management and cloud database) to meet the different needs of Party A’s various websites, applications and other products/services.
1.3. The types, service standards, usage rules, settlement methods (including but not limited to prepayment, post-payment, etc., the same down below) and billing standards of cloud computing technical services provided by Party B shall collectively referred to as “service rules”.
1.4. Party A and Party B may adjust the service rules of cloud computing technical services stipulated herein upon mutual agreement and confirm this by signing a supplementary agreement.
1.5. Party B is a neutral technical support and service provider, who only provides cloud computing and other technical services to Party A. As for Party A’s website, applications, any other products, services and related contents shall be developed and operated solely by Party A and assume all responsibilities.
Services include. The following services or features are available under this SSMA:
(a) Upgrades, including new releases, to the Licensed Standard Software (prior releases of Licensed Standard Software application packages are supported no longer than nine (9) months after a new release is announced by New World).
(b) Temporary fixes to Licensed Standard Software (see paragraph 6 below).
(c) Revisions to Licensed Documentation.
(d) Reasonable telephone support for Licensed Standard Software on Monday through Friday from 8:00
a. m. to 8:00 p.m. (Eastern Time Zone).
(e) Invitation to and participation in user group meetings. Items a, b, and c above will be provided to Customer by electronic means. Additional support services are available as requested by Customer using the then-current hourly rates or applicable fees.
Services include receipt of return product, inspection of product for quality assurance, sorting of products (good, bad), repackaging good product in boxes provided by Flex
Services include. Rates per line will include monthly telephone service, voice mail, switch port charges, and phone usage within the Continental United States.
Services include. A road worthy motorcycle and topbox - A motorcycle driver and riding gear - Smartphone, petrol and toll fees
Services include. 1. To identify and introduce potential strategic partners in China to CLIENT
2. To help obtain a licensing deal for CLIENT’s products in China including upfront fee, milestone payments, and royalty
3. To identify and introduce potential strategic investors to CLIENT
4. To help facilitate partners in China to be a part of CLIENT’s global trials
Services include i. Job readiness and job search, including effective resume development, ii. Skill building, including learning appropriate workplace behaviors, conflict resolution, and presentation skills,
Services include. 1. On-Site Meeting discussing conceptual design and documentation by Designer (3 hours+)
2. Design(s) preparation/product recommendations for Client review (5 hours+)
3. Design Review call with Client (1 hour)
4. Final documents prepared and issued to Client (3 hours+)
