Services Overview Clause Samples
Services Overview. The Services enable Subscriber to monitor Subscriber Personnel performance. The Services are provided on a subscription basis beginning on the Effective Date and continuing for the term selected through online registration or as designated in an Order Form (each, a "Subscription Term"). MaestroQA may also offer Professional Services (as defined in Section 10) related to certain Services. Subscriber will purchase and MaestroQA will provide the specific Services as specified in an Order Form or through online registration.
Services Overview. 3.1 The Supplier will design and develop the Custom Software and integrate the Custom Software with the Standard Software, the Third Party Works and the Customer Works, in accordance with the terms of this Agreement.
3.2 The Supplier may sub-contract, part but not 100%, the provision of any of the Services without obtaining the consent of the Customer.
3.3 The Supplier may suspend the provision of any Services if any amounts due to be paid by the Customer to the Supplier under this Agreement are overdue by more than 30 days.
Services Overview. CenturyLink, through Airbus, will provide Managed Hosted VESTA Services to the CUSTOMER for the solution which combines Airbus’s Managed Hosted VESTA Services (also referred to as “Managed Hosted VESTA”) with Airbus routers and network monitoring services; in conjunction with CenturyLink’s transport services to provide an end-to-end 9-1-1 emergency call handling solution (“Managed Hosted VESTA Solution”) for CUSTOMER.
2.1. Managed Hosted VESTA Hosted Call Handling
Services Overview. (a) TCS shall perform all Services in such a way that all Resources are utilized to a high degree of efficiency without compromising the timely completion of such activities or implicated Service Levels. The Services described in this Schedule A are not intended to be an all-inclusive description of the tasks that TCS will perform as part of the Services but a representative sampling of the areas the Parties reasonably expect the Services to cover. Additional Services and Service areas may be added to the Agreement during the Term, in which case the Parties shall mutually agree upon which Rates shall apply to such Services. In no event shall any Services performed under the Agreement be subject to time and materials Rates other than those provided in Section 2 of Schedule C (Charges).
(b) If any services, functions or responsibilities not specifically described in this Schedule A are either (i) an inherent, necessary or customary part of the Services or (ii) are required or appropriate for the performance and provision of the Services described in this Schedule A, then they will be deemed to be within the scope of the Services as if specified in this Schedule A and not be subject to any fees, expenses or reimbursements except as specified in Schedule C. TCS’ general responsibilities with respect to the Services include the following:
(i) Providing Nielsen with reports on a monthly basis (or as frequently as requested by Nielsen) tracking the progress of TCS’ performance of all currently active SOWs as provided in Section 5.7 of the Agreement. In addition, TCS shall provide timely responses to ▇▇▇▇▇▇▇’▇ requests for information and reports necessary to provide updates to business units and provide Nielsen with a soft copy database extract from the database that tracks progress of TCS’ performance of the Services.
(ii) Performing the Services in accordance with ▇▇▇▇▇▇▇’▇ strategies, best practices, principles, and standards relating to Operations, technical, data and applications architectures and designs as communicated to TCS. TCS shall contribute to the ongoing development and improvement of such strategies, principles and standards.
(iii) Acting as a resource with respect to knowledge and information regarding the Services, as required by Nielsen authorized personnel, entities and Users. This shall include providing information and consulting support with respect to system functionality, providing assistance with interface file testing, designing appropr...
Services Overview. Elavon shall, in its sole reasonable discretion:
i) Implement the Program within Elavon’s chargeback managed services operations team;
ii) Equip the Program with team members and technology optimally positioned to support Client’s industry sector and unique requirements;
iii) Deliver the Program in a manner that improves re-presentment success rates and reduces chargeback-related losses;
iv) Provide Client’s management team with reporting and analysis that supports financial and managerial control, reconciliation and performance measurement objectives as communicated to Elavon;
v) Optimize the Program over time with additional technology; automation and chargeback type support as appropriate. Parties may extend or enhance program services from time-to-time by mutual agreement;
vi) Establish ARC Debit Memo Servicing Program within Elavon’s chargeback managed service operations team.
Services Overview. Revolut works with various Revolut affiliates, Payment Method Providers and Payment Method Acquirers to provide you with access to the Payment Methods and Services. Your use of a Payment Method is subject to separate terms applicable to the Payment Method and it shall be a condition of this Agreement that you comply with such terms when using the Services. See Part 3.5 and Part 3.6 below for more detail.
Services Overview. Cofense will provide guidance for simulated phishing scenario campaigns (“Scenario(s)”) Customer sends through Cofense PhishMe, including analysis, recommendations, and strategy development as set forth herein.
Services Overview. Help Desk Services are the services and activities, as detailed in the following Help Desk Services SOW, required to coordinate and respond to problems and Service Requests made by Symetra Information Technology Service Tower End-Users and technical staff located in North America. The ACS Help Desk is responsible for providing a toll-free number for access to Help Desk Single-Point-of-Contact (“SPOC”) and for providing end-to-end ownership (e.g. logging, tracking, resolution and reporting) of Trouble Tickets and Service Requests. Trouble Tickets and Services Requests can be resolved by Help Desk staff or may need to be referred/escalated to more specialized entities for resolution such as Symetra staff, a vendor or other designated Third Parties. As part of the Help Desk Services, ACS will coordinate the Root Cause Analysis process. As depicted in Figure 1 below, in addition to the Service described in this Help Desk SOW, ACS is responsible for providing the Services described in Schedule 2A — Cross Functional Services SOW. Figure 1 depicts the relationship between the Cross Functional Services SOW, and all SOWs within the scope of the Agreement.
Services Overview. Distributed Computing Services are the services and activities detailed this Distributed Computing Services Statement of Work (the “Distributed Computing Services SOW”), required to provide and support the Symetra Life Insurance Company (Symetra) distributed computing infrastructure (the “Distributed Computing Services”). ACS shall provide and support distributed (i.e. non-data center) infrastructure that includes servers, storage devices, workstations, printers and system software and applications that are attached to the local-area network (LAN) as well as portable and standalone personal computing and other end user devices. As depicted in Figure 1 below, in addition to the service described in this Distributed Computing SOW, ACS is responsible for providing the services described in Schedule 2A – Cross Functional Services SOW. Figure 1 depicts the relationship between the Cross Functional Services SOW, and all SOWs within the scope of this IT services agreement. Figure 1: Service Towers with Cross Functional View
Services Overview. Consultant agrees to perform all services set forth in Exhibit A (the “Services”) to design a flooded heat exchanger which will solve the steam condensate flashing issue.