SITE WORKS AND INSTALLATION SERVICES Sample Clauses

SITE WORKS AND INSTALLATION SERVICES. The Site Works and Installation Services shall include: new customer connections; the installation of new Meters and associated equipment; the relocation of Meters and associated equipment; the removals of Meters as required; the disconnection of Meters as required; the upgrade of Meters, including up and down sizing; the relocation of customer connections and installations; the provision and installation of Meter housing; the provision of consultancy services related to physical assets (including advice on location of Meters and health and safety related advice); and mains adoption and maintenance. The Supplier shall complete the Site Works and Installation Services ordered by a Contracted Customer in the timeframe stated in the Supplier’s letter of acceptance of the Order unless the Supplier notifies the Contracted Customer, and the Contracted Customer consents, to the work being completed on a different date to that expressed in the letter (such consent not to be unreasonably delayed or withheld). The Supplier shall keep, on each occasion Site Works and Installation Services are provided to a Contracted Customer, a record of the provision of that service including the date the service was provided, the personnel who performed the service and details of the specific type of service provided. If requested by the Authority, the Supplier shall provide copies of records kept in accordance with Paragraph 2.3. If the provision of Site Works and Installation Services involves the installation of a Meter, the Supplier shall: ensure that photographs of the Meter are taken before and after the installation; store all photographs taken; and provide those photographs to the Authority and/or the relevant Contracted Customer if requested. If the Site Works and Installation Services involve the installation of a Supply Point, the Supplier shall provide the Authority and the Contracted Customer with all details of the new Supply Point including the address, MPAN and Meter serial number of all Meters as billed at the Supply Point (“Supply Point Information”). The Supplier shall provide the Contracted Customer, in accordance with the relevant Customer Contract, with an invoice for Site Works and Installation Services which shall itemise each of the services and/or equipment provided by the Supplier and, if the costs and fees of the services and/or equipment are capable of being itemised separately, the costs and fees associated with each item.
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