Common use of Swapping Clause in Contracts

Swapping. 8.1. Swapping shall only be permitted in case of damage, defects, loss or theft of the Micro- Mobility Product. If the Micro-Mobility Product is stolen or lost, the Member is only entitled to a Swap if the Member is not responsible for the theft or loss. 8.2. Swapping includes: a. repair of defects or damage to the Micro-Mobility Product arising during the Subscription Period which result from fair wear and tear and normal use of the Micro-Mobility Product; or b. if necessary, exchange of the Micro-Mobility Product for a replacement Micro-Mobility Product of a similar type, in each case, provided that the Member has complied with the terms of the Subscription and these General Terms and Conditions. 8.3. Swapfiets shall perform Swaps on-site (at a location requested by the Member) or in a Swapfiets store in the Service Area in which the Member has taken out a Subscription. When the Member uses the Micro-Mobility Product outside the Service Area, Swaps will only be performed in a Swapfiets store within the Service Area. 8.4. The costs for Swapping are covered by payment of the Rent. During the Subscription Period and subject to Article 8.6, the Member may request an unlimited number of Swaps without incurring any additional charges. However, Xxxxxxxxx may refuse a Swapping until such time as the Member has paid any outstanding Rent or other Charges to Swapfiets. 8.5. Swapfiets aims to Swap a Micro-Mobility Product within 48 hours after the Member has contacted Swapfiets by telephone, via email, WhatsApp or the Swapfiets application. Swapping takes place by appointment with the Member. The Member cannot claim any compensation or payment if this target time is not achieved, and may be liable to pay a Charge if they miss an agreed Swapping appointment, as set out in Appendix III-D. 8.6. Swapfiets may refuse the Swapping if it is for reasons other than those set out in this clause 8. 8.7. When Swapfiets exchanges a Micro-Mobility Product, the Member will hand-in the Micro- Mobility Product to Swapfiets, including any other items including batteries and keys that were provided with the Micro-Mobility Product.

Swapping. 8.1. Swapping shall only be permitted in case of damage, defects, loss or theft of the Micro- Mobility Product. If the Micro-Mobility Product is stolen or lost, the Member is only entitled to a Swap Swapping if the Member is not responsible for the theft or loss. 8.2. Swapping includes: a. repair of defects or damage to the Micro-Mobility Product arising during the Subscription Period which result from fair wear and tear and normal use of the Micro-Mobility Product; or b. if necessary, exchange of the Micro-Mobility Product for a replacement Micro-Mobility Product of a similar type, in each case, provided that the Member has complied with the terms of the Subscription and these General Terms and Conditions. 8.3. Swapfiets shall perform Swaps on-site (at a location requested by the Member) or in a Swapfiets store in the Service Area in which the Member has taken out a Subscription. When the Member uses the Micro-Mobility Product outside the Service Area, Swaps will only be performed in a Swapfiets store within the Service Area. 8.4. The costs for Swapping are covered by payment of the Rent. During the Subscription Period and subject to Article 8.6, the Member may request an unlimited number of Swaps without incurring any additional charges. However, Xxxxxxxxx may refuse a Swapping until such time as the Member has paid any outstanding Rent or other Charges to SwapfietsSwapfiets except where the Member had the sufficiently substantiated right to withhold such Rent or Charges based on national law. 8.5. Swapfiets aims to Swap a Micro-Mobility Product within 48 hours after the Member has contacted Swapfiets by telephone, via email, WhatsApp or the Swapfiets application. Swapping takes place by appointment with the Member. The Member cannot claim any compensation or payment if this target time is not achieved, and may be liable to pay a Charge if they miss an agreed Swapping appointment, as set out in Appendix III-D.E. The consumer has the right to prove that Xxxxxxxxx has not suffered any loss or that such loss is significantly lower than the charged fee. 8.6. Swapfiets may refuse the Swapping if it is for reasons other than those set out in this clause 8. 8.7. When Swapfiets exchanges a Micro-Mobility Product, the Member will hand-in the Micro- Mobility Product to Swapfiets, including any other items including batteries and keys that were provided with the Micro-Mobility Product.

Swapping. 8.1. Swapping shall only be permitted in case of damage, defects, loss or theft of the Micro- Mobility Product. If the Micro-Mobility Product is stolen or lost, the Member is only entitled to a Swap if the Member is not responsible for the theft or loss. 8.2. Swapping includes: a. repair of defects or damage to the Micro-Mobility Product arising during the Subscription Period which result from fair wear and tear and normal use of the Micro-Mobility Product; or b. if necessary, exchange of the Micro-Mobility Product for a replacement Micro-Mobility Product of a similar type, in each case, provided that the Member has complied with the terms of the Subscription and these General Terms and Conditions. 8.3. Swapfiets shall perform Swaps on-site (at a location requested by the Member) or in a Swapfiets store in the Service Area in which the Member has taken out a Subscription. When the Member uses the Micro-Mobility Product outside the Service Area, Swaps will only be performed in a Swapfiets store within the Service Area. 8.4. The costs for Swapping are covered by payment of the Rent. During the Subscription Period and subject to Article 8.6, the Member may request an unlimited number of Swaps without incurring any additional charges. However, Xxxxxxxxx may refuse a Swapping until such time as the Member has paid any outstanding Rent or other Charges to Swapfiets. 8.5. Swapfiets aims to Swap a Micro-Mobility Product within 48 hours after the Member has contacted Swapfiets by telephone, via email, WhatsApp or the Swapfiets application. Swapping takes place by appointment with the Member. The Member cannot claim any compensation or payment if this target time is not achieved, and may be liable to pay a Charge if they miss an agreed Swapping appointment, as set out in Appendix III-D.E. 8.6. Swapfiets may refuse the Swapping if it is for reasons other than those set out in this clause 8. 8.7. When Swapfiets exchanges a Micro-Mobility Product, the Member will hand-in the Micro- Mobility Product to Swapfiets, including any other items including batteries and keys that were provided with the Micro-Mobility Product.

Swapping. 8.1. Swapping shall only be permitted in case of damage, defects, loss or theft of the Micro- Micro-Mobility Product. If the Micro-Mobility Product is stolen or lost, the Member is only entitled to a Swap if the Member is not responsible for the theft or loss. 8.2. Swapping includes: a. repair of defects or damage to the Micro-Mobility Product arising during the Subscription Period which result from fair wear and tear and normal use of the Micro-Mobility Product; or b. if necessary, exchange of the Micro-Mobility Product for a replacement Micro-Mobility Product of a similar type, in each case, provided that the Member has complied with the terms of the Subscription and these General Terms and Conditions. 8.3. Swapfiets shall perform Swaps on-site (at a location requested by the Member) or in a Swapfiets store in the Service Area in which the Member has taken out a Subscription. When the Member uses the Micro-Mobility Product outside the Service Area, Swaps will only be performed in a Swapfiets store within the Service Area. 8.4. The costs for Swapping are covered by payment of the RentSubscription Price. During the Subscription Period and subject to Article 8.6, the Member may request an unlimited number of Swaps without incurring any additional charges. However, Xxxxxxxxx may refuse a Swapping until such time as the Member has paid any outstanding Rent Subscription Price or other Charges to Swapfiets. 8.5. Swapfiets aims to Swap a Micro-Mobility Product within 48 hours at its earliest convenience after the Member has contacted Swapfiets by telephone, via email, WhatsApp or WhatsApp, the Swapfiets applicationapplication or any other communication platform made available by Swapfiets. Swapping takes place by appointment with the Member. The Member cannot claim any compensation or payment if this target time is not achieved, and may regarding the timeliness of the Swapping. The Member shall be liable to pay a Charge if they miss an agreed Swapping appointment, as set out in Appendix III-D. 8.6. Swapfiets may refuse the Swapping if it is for reasons other than those set out in this clause 8. 8.7. When Swapfiets exchanges a Micro-Mobility Product, the Member will hand-in the Micro- Micro-Mobility Product to Swapfiets, including any other items including batteries and keys that were provided with the Micro-Mobility Product.

Swapping. 8.1. Swapping shall only be permitted in case of damage, defects, loss or theft of the Micro- Micro-Mobility Product. If the Micro-Mobility Product is stolen or lost, the Member is only entitled to a Swap if the Member is not responsible for the theft or loss. 8.2. Swapping includes: a. repair of defects or damage to the Micro-Mobility Product arising during the Subscription Period which result from fair wear and tear and normal use of the Micro-Mobility Product; or b. if necessary, exchange of the Micro-Mobility Product for a replacement Micro-Mobility Product of a similar type, in each case, provided that the Member has complied with the terms of the Subscription and these General Terms and Conditions. 8.3. Swapfiets shall perform Swaps on-site (at a location requested by the Member) or in a Swapfiets store in the Service Area in which the Member has taken out a Subscription. When the Member uses the Micro-Mobility Product outside the Service Area, Swaps will only be performed in a Swapfiets store within the Service Area. 8.4. The costs for Swapping are covered by payment of the RentSubscription Price. During the Subscription Period and subject to Article 8.6, the Member may request an unlimited number of Swaps without incurring any additional charges. However, Xxxxxxxxx Swapfiets may refuse a Swapping until such time as the Member has paid any outstanding Rent Subscription Price or other Charges to SwapfietsSwapfiets except where the Member had the sufficiently substantiated right to withhold such Rent or Charges based on national law. 8.5. Swapfiets aims to Swap a Micro-Mobility Product within 48 hours at its earliest convenience after the Member has contacted Swapfiets by telephone, via email, WhatsApp or WhatsApp, the Swapfiets applicationapplication or any other communication platform made available by Swapfiets. Swapping takes place by appointment with the Member. The Member cannot claim any compensation or payment if this target time is not achieved, and may regarding the timeliness of the Swapping. The Member shall be liable to pay a Charge if they miss an agreed Swapping appointment, as set out in Appendix III-D. 8.6. Swapfiets may refuse the Swapping if it is for reasons other than those set out in this clause 8. 8.7. When Swapfiets exchanges a Micro-Mobility Product, the Member will hand-in the Micro- Micro-Mobility Product to Swapfiets, including any other items including batteries and keys that were provided with the Micro-Mobility Product.