Termination of Support Services. Support Services and the rights granted thereunder may be terminated independently of the Agreement in accordance with Section 4 of the Support Addendum.
Termination of Support Services. In addition to the termination rights set forth in Section 17 (Term and Termination) of the EULA, TELVENT may terminate the Support Services and the Transaction Document under which such Support Services are provided if: 17.4. 解除支持服务。除 EULA 第 17 节(期限及解除)中规定的解除权之外,如果出现以下情况, TELVENT 可以终止支持服务和提供此类支持服务的交易文件:
Termination of Support Services. Without affecting COUNTY’s termination rights 23 in connection with an uncured material breach by CONTRACTOR, COUNTY may not terminate 24 Support before the end of twelve (12) months after First Productive Use of the applicable Licensed 25 Software, provided however, after such period, COUNTY may terminate Support for any module of 26 Licensed Software currently in place through this Agreement upon ninety (90) calendar days prior written 27 notice to CONTRACTOR. CONTRACTOR may terminate Support for any module of Licensed 28 Software currently in place through this Agreement upon ninety (90) calendar days prior written notice if 29 COUNTY:
Termination of Support Services. Support Services and the rights granted thereunder may be terminated independently of the Agreement in accordance with Section 4 of the Support Addendum. Termination of Subscription Licences. Subscription Licences and the rights granted thereunder may be terminated independently of the Agreement in accordance with Section 3 of the Subscription Licences Addendum.
Termination of Support Services. XeniT reserves the right to discontinue the Support Services should XeniT, in its sole discretion, determine that continued support for any Software is no longer economically practicable. XeniT will give Customer at least three (3) months prior written notice of any such discontinuance of Support Services and will refund any unaccrued Support Services fees Customer may have prepaid with respect to the affected Software. XeniT shall have no obligation to support or maintain any version of the Xxxxxx Software or operating system except (i) the then current version of the Xxxxxx Software and operating system, and (ii) the immediately preceding version of the Xxxxxx Software and operating system for a period of six (6) months after it is first superseded. XeniT reserves the right to suspend performance of the Support Services if Customer fails to pay any amount that is payable to XeniT under the Agreement within thirty (30) days after such amount becomes due. Annex B: Order Form The Order Form contains following information: • Reference to this Xxxxxx Master Agreement • Billing information on the ordering party • Shipping information on the end customer • Description on the Xxxxxx Software modules ordered • Metric and volume ordered
Termination of Support Services. BEA reserves the right to discontinue the Support Services should BEA, in its sole discretion, determine that continued support for any Software is no longer economically practicable. BEA will give Customer at least six (6) months prior written notice of any such discontinuance of Support Services and will refund any unaccrued Support Services fees Customer may have prepaid with respect to the affected Software. BEA shall have no obligation to support or maintain any version of the BEA Software or operating system except (i) the then current version of the BEA Software and operating system, and (ii) the immediately preceding version of the BEA Software and operating system for a period of six (6) months after it is first superseded, or (iii) if the fees Customer owes to BEA remain unpaid for more than sixty (60) days from the invoice date. PRICING SCHEDULE FIRST LINE SUPPORT EXHIBIT The following describes Licensee's responsibilities for providing maintenance and support to its End Users: CALL COORDINATING RESPONSIBILITIES: - Open new cases/calls with proper End User and contact information; - Interpret End User request, create a "Case Title" and assign the case for resolution to the appropriate vendor or internal department based on the case type (i.e., operating system, RDBMS, application, hardware, or BEA Software); - For BEA Software, collect information on the part number, case type, severity level, operating system and BEA Software version and forward this information to Licensee's technical support operations team. LICENSEE'S TECHNICAL SUPPORT OPERATIONS TEAM RESPONSIBILITIES: - Make initial technical contact with End User;
Termination of Support Services. BEA reserves the right to discontinue the Support Services should BEA, in its sole discretion, determine that continued support for any Software is no longer economically practicable. BEA will give Customer at least three (3) months prior written notice of any such discontinuance of Support Services and will refund any unaccrued Support Services fees Customer may have prepaid with respect to the affected Software. BEA shall have no obligation to support or maintain any version of the Software or operating system except (i) the then current version of the Software and operating system, and (ii) the immediately preceding version of the Software and operating system for a period of six (6) months after it is first superseded.
Termination of Support Services. Customer may terminate a Support Services, at any time, upon thirty (30) days’ notice to Mati. Termination of a Support Services by Customer does not terminate this Agreement. Upon any termination of this Agreement, all Support Services Terms will automatically terminate. Under no circumstances will Customer be entitled to a refund of any pre-paid Support Services Fees. Exhibit C. Service Level Agreements (SLA)
Termination of Support Services. D7.1 WebGain shall, via its web-site, provide at least twelve (12) month's notice regarding the date upon which a specific Release will no longer be supported by WebGain.
Termination of Support Services. DNNCORP reserves the right to discontinue the Support Services should DNNCORP, in its sole discretion, determine that continued support for any Software is no longer economically practicable. DNNCORP will give LICENSEE at least three (3) months prior written notice of any such discontinuance of Support Services. In the case of a Subscription License affected by such discontinuance DNNCORP will refund any unaccrued Elite Support Fees LICENSEE may have prepaid with respect to the affected Software and in the case of a Perpetual License DNNCORP will refund all unaccrued Support Services Fees. DNNCORP reserves the right to suspend performance of the Support Services if LICENSEE fails to pay any amount that is payable to DNNCORP under the Agreement within thirty (30) days after such amount becomes due.