Common use of Timeframes and Procedures for Standard Service Authorizations Clause in Contracts

Timeframes and Procedures for Standard Service Authorizations. (A) When making standard service authorization approvals the Contractor shall make a decision and provide notice to the Enrollee and Provider as expeditiously as the Enrollee’s health condition requires, but no later than 14 calendar days from the receipt of the request for Service Authorization Request. (B) The Contractor may extend the timeframe for making the decision by up to an additional 14 calendar days if: (1) the Enrollee or the Provider requests an extension; or (2) the Contractor justifies (to the Department upon request) a need for additional information and how the extension is in the Enrollee’s best interest. (C) If the Contractor extends the timeframe for making standard service authorization decisions the Contractor shall: (1) give the Enrollee written notice of the reason for the decision to extend the timeframe; (2) inform the Enrollee of the right to file a Grievance, and how to do so, if the Enrollee disagrees with the decision; and (3) issue and carry out the determination as expeditiously as the Enrollee’s health condition requires and no later than the date the extension expires.

Appears in 7 contracts

Samples: Prepaid Mental Health Plan (Pmhp) Contract, Prepaid Mental Health Plan (Pmhp) Contract, Prepaid Mental Health Plan (Pmhp) Contract

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Timeframes and Procedures for Standard Service Authorizations. (A) When making standard service authorization approvals the Contractor shall make a decision and provide notice to the Enrollee and Provider as expeditiously as the Enrollee’s health condition requires, but no later than 14 calendar days from the receipt of the request for Service Authorization Requestservice. (B) The Contractor may extend the timeframe for making the decision by up to an additional 14 calendar days if: (1) the Enrollee or the Provider requests an extension; or (2) the Contractor justifies (to the Department upon request) a need for additional information and how the extension is in the Enrollee’s best interest. (C) If the Contractor extends the timeframe for making standard service authorization Service Authorization decisions the Contractor shall: (1) give the Enrollee written notice of the reason for the decision to extend the timeframe; (2) inform the Enrollee of the their right to file a Grievance, and how to do so, if the Enrollee disagrees with the decision; and (3) issue and carry out the determination as expeditiously as the Enrollee’s health condition requires and no later than the date the extension expires.

Appears in 3 contracts

Samples: Accountable Care Organization (Aco) Contract, Accountable Care Organization (Aco) Contract, Home Program Contract

Timeframes and Procedures for Standard Service Authorizations. (A) When making standard service authorization approvals the Contractor shall make a decision and provide notice to the Enrollee and Provider as expeditiously as the Enrollee’s health condition requires, but no later than 14 calendar days from the receipt of the request for Service Authorization Requestservice. (B) The Contractor may extend the timeframe for making the decision by up to an additional 14 calendar days if: (1) the Enrollee or the Provider requests an extension; or (2) the Contractor justifies (to the Department upon request) a need for additional information and how the extension is in the Enrollee’s best interest. (C) If the Contractor extends the timeframe for making standard service authorization decisions the Contractor shall: (1) give the Enrollee written notice of the reason for the decision to extend the timeframe; (2) inform the Enrollee of the their right to file a Grievance, and how to do so, if the Enrollee disagrees with the decision; and (3) issue and carry out the determination as expeditiously as the Enrollee’s health condition requires and no later than the date the extension expires.

Appears in 2 contracts

Samples: Integrated Care Contract, Accountable Care Organization (Aco) Contract

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Timeframes and Procedures for Standard Service Authorizations. (A) When making standard service authorization Service Authorization approvals the Contractor shall make a decision and provide notice to the Enrollee and Provider as expeditiously as the Enrollee’s health condition requires, but no later than 14 calendar days from the receipt of the request for Service Authorization Request. (B1) The Contractor may extend the timeframe for making the decision by up to an additional 14 calendar days if: (1i) the Enrollee or the Provider requests an extension; or (2ii) the Contractor justifies (to the Department upon request) a need for additional information and how the extension is in the Enrollee’s best interest. (C2) If the Contractor extends the timeframe for making standard service authorization Service Authorization decisions the Contractor shall: (1i) give the Enrollee written notice of the reason for the decision to extend the timeframe; (2ii) inform the Enrollee of the their right to file a Grievance, and how to do so, if the Enrollee disagrees with the decision; and (3iii) issue and carry out the determination as expeditiously as the Enrollee’s health condition requires and no later than the date the extension expires.

Appears in 1 contract

Samples: Home Program Contract

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