{"component": "clause", "props": {"groups": [{"snippet_links": [{"key": "office-phone", "type": "definition", "offset": [4, 16]}, {"key": "during-office-hours", "type": "clause", "offset": [34, 53]}, {"key": "after-hours", "type": "clause", "offset": [84, 95]}, {"key": "emergency-room", "type": "definition", "offset": [240, 254]}], "snippet": "(1) Office phone is only answered during office hours;\n(2) Office phone is answered after hours by a recording that tells Members to leave a message;\n(3) Office phone is answered after hours by a recording that directs Members to go to the emergency room for any services needed; and\n(4) Returning after-hours calls outside of thirty (30) minutes.", "size": 5, "samples": [{"hash": "aoEBXY3CGJX", "uri": "/contracts/aoEBXY3CGJX#unacceptable", "label": "Managed Care Contract (Wellcare Health Plans, Inc.)", "score": 25.1204662323, "published": true}, {"hash": "hTBD0keFR1p", "uri": "/contracts/hTBD0keFR1p#unacceptable", "label": "Medicaid Managed Care Contract", "score": 24.1704311371, "published": true}, {"hash": "dFsL10KgbAi", "uri": "/contracts/dFsL10KgbAi#unacceptable", "label": "Medicaid Managed Care Contract", "score": 24.1704311371, "published": true}], "hash": "5b0347075a003bd656cbf3d8d2b9176f", "id": 4}, {"snippet_links": [{"key": "office-phone", "type": "definition", "offset": [0, 12]}, {"key": "during-office-hours", "type": "clause", "offset": [30, 49]}], "snippet": "Office phone is only answered during office hours.", "size": 7, "samples": [{"hash": "kgzM1XgtrHP", "uri": "/contracts/kgzM1XgtrHP#unacceptable", "label": "Contract for Services (Amerigroup Corp)", "score": 18.0, "published": true}, {"hash": "ifHdJzdYEEf", "uri": "/contracts/ifHdJzdYEEf#unacceptable", "label": "Contract for Services (Centene Corp)", "score": 18.0, "published": true}, {"hash": "hgvdRa2KYBq", "uri": "/contracts/hgvdRa2KYBq#unacceptable", "label": "Contract for Services (Amerigroup Corp)", "score": 18.0, "published": true}], "hash": "2b9d9f23ca4f6d090a44c7c6acc333d3", "id": 1}, {"snippet_links": [{"key": "level-of-performance", "type": "clause", "offset": [5, 25]}, {"key": "does-not-meet", "type": "clause", "offset": [26, 39]}, {"key": "minimum-expectations", "type": "clause", "offset": [40, 60]}, {"key": "development-and-support", "type": "clause", "offset": [238, 261]}, {"key": "meets-expectations", "type": "definition", "offset": [324, 342]}, {"key": "exceeds-expectations", "type": "clause", "offset": [461, 481]}, {"key": "development-and-improvement", "type": "clause", "offset": [534, 561]}], "snippet": "This level of performance does not meet minimum expectations and requires urgent interventions and support. \uf0a7 Rating 2: Satisfies minimum expectations. This level of performance is acceptable and is in line with minimum expectations, but development and support are still required. \uf0a7 Rating 3: Good. Performance is good and meets expectations, but some areas are still in need of development and support. \uf0a7 Rating 4: Outstanding. Performance is outstanding and exceeds expectations. Although performance is excellent, continuous self-development and improvement are advised.", "size": 6, "samples": [{"hash": "5CZV1QFwJb4", "uri": "/contracts/5CZV1QFwJb4#unacceptable", "label": "Integrated Quality Management System Agreement", "score": 22.8179321289, "published": true}, {"hash": "imxBdFE0HjF", "uri": "/contracts/imxBdFE0HjF#unacceptable", "label": "Integrated Quality Management System (Iqms) for School Based Educators", "score": 21.6023273468, "published": true}], "hash": "5b4e9d71383ed000ec9238b43c8a4d31", "id": 2}, {"snippet_links": [{"key": "fully-successful", "type": "clause", "offset": [36, 52]}, {"key": "summary-rating", "type": "definition", "offset": [102, 116]}, {"key": "if-an-employee", "type": "clause", "offset": [126, 140]}, {"key": "critical-elements", "type": "definition", "offset": [178, 195]}], "snippet": "Performance which fails to meet the Fully Successful level for a critical element. Also refers to the summary rating assigned if an employee is rated Unacceptable in one or more critical elements.", "size": 5, "samples": [{"hash": "2GfYcRxRSEj", "uri": "/contracts/2GfYcRxRSEj#unacceptable", "label": "Master Labor Agreement", "score": 25.4147834778, "published": true}, {"hash": "9RHa7EVHjaY", "uri": "/contracts/9RHa7EVHjaY#unacceptable", "label": "Master Labor Agreement", "score": 25.3723468781, "published": true}, {"hash": "hcK77VtGQ7A", "uri": "/contracts/hcK77VtGQ7A#unacceptable", "label": "Master Labor Agreement", "score": 24.7453804016, "published": true}], "hash": "c8958cd4baf164201bd37f933ad1ac6c", "id": 3}, {"snippet_links": [{"key": "to-develop", "type": "definition", "offset": [10, 20]}, {"key": "course-work", "type": "clause", "offset": [90, 101]}, {"key": "professional-journals", "type": "clause", "offset": [146, 167]}], "snippet": "Continues to develop professionally through district in-service opportunities, university course work, conferences, workshops, and the reading of professional journals and books.", "size": 4, "samples": [{"hash": "947rpVktMDT", "uri": "/contracts/947rpVktMDT#unacceptable", "label": "Collective Bargaining Agreement", "score": 32.4576835632, "published": true}, {"hash": "40GKyDE8N1a", "uri": "/contracts/40GKyDE8N1a#unacceptable", "label": "Collective Bargaining Agreement", "score": 32.3225059509, "published": true}, {"hash": "49MtEu2smWa", "uri": "/contracts/49MtEu2smWa#unacceptable", "label": "Collective Bargaining Agreement", "score": 22.8658447266, "published": true}], "hash": "ffcaeec18ecff32be853ab37ca42e61b", "id": 5}, {"snippet_links": [{"key": "majority-vote", "type": "clause", "offset": [19, 32]}, {"key": "record-of", "type": "clause", "offset": [103, 112]}, {"key": "the-candidate", "type": "clause", "offset": [152, 165]}, {"key": "committee-shall", "type": "definition", "offset": [171, 186]}, {"key": "the-criteria", "type": "clause", "offset": [226, 238]}, {"key": "this-article", "type": "definition", "offset": [249, 261]}], "snippet": "A determination by majority vote will be made regarding the rating of each of the assessed areas and a record of these results shall be communicated to the candidate. The Committee shall make its recommendations based only on the criteria listed in this article.", "size": 4, "samples": [{"hash": "iJzdByXlGwY", "uri": "/contracts/iJzdByXlGwY#unacceptable", "label": "Collective Agreement", "score": 34.0140953064, "published": true}, {"hash": "fJ6hQYRPyC5", "uri": "/contracts/fJ6hQYRPyC5#unacceptable", "label": "Collective Agreement", "score": 30.2112426758, "published": true}, {"hash": "ciFRiH4Tfen", "uri": "/contracts/ciFRiH4Tfen#unacceptable", "label": "Collective Agreement", "score": 27.200138092, "published": true}], "hash": "8e2f38c8c20e96b24131b1b06b43d661", "id": 6}, {"snippet_links": [{"key": "final-evaluation", "type": "definition", "offset": [8, 24]}, {"key": "prior-to", "type": "clause", "offset": [25, 33]}, {"key": "the-teacher", "type": "definition", "offset": [51, 62]}, {"key": "performance-summary", "type": "clause", "offset": [96, 115]}], "snippet": "For the Final Evaluation prior to consideration of the teacher\u2019s contract, based upon the above performance summary, the teacher is:", "size": 4, "samples": [{"hash": "1majWfSaIhh", "uri": "/contracts/1majWfSaIhh#unacceptable", "label": "Master Agreement", "score": 33.267829895, "published": true}, {"hash": "gEOSOxAm3cP", "uri": "/contracts/gEOSOxAm3cP#unacceptable", "label": "Master Agreement", "score": 28.590013504, "published": true}, {"hash": "1rW1VpIPdaI", "uri": "/contracts/1rW1VpIPdaI#unacceptable", "label": "Master Agreement", "score": 28.590013504, "published": true}], "hash": "8e6131a180a7660902c376b445132715", "id": 7}, {"snippet_links": [{"key": "the-author", "type": "definition", "offset": [59, 69]}], "snippet": "Turning in any portion of someone's work without crediting the author of that work, if they are not from the sources mentioned above.", "size": 3, "samples": [{"hash": "5a8UlmQNCVG", "uri": "/contracts/5a8UlmQNCVG#unacceptable", "label": "Academic Integrity Agreement", "score": 28.0882148743, "published": true}, {"hash": "keCM6oUbSkN", "uri": "/contracts/keCM6oUbSkN#unacceptable", "label": "Academic Integrity Agreement", "score": 27.6310749054, "published": true}, {"hash": "gVdCnpOZ2WF", "uri": "/contracts/gVdCnpOZ2WF#unacceptable", "label": "Academic Integrity Agreement", "score": 20.7520694733, "published": true}], "hash": "a93b86312c3e90c6474d3593910cdc0b", "id": 8}, {"snippet_links": [{"key": "evidence-of", "type": "clause", "offset": [5, 16]}, {"key": "strategic-planning", "type": "clause", "offset": [17, 35]}], "snippet": "\uf0a7 No evidence of strategic planning and EMD", "size": 3, "samples": [{"hash": "5CZV1QFwJb4", "uri": "/contracts/5CZV1QFwJb4#unacceptable", "label": "Integrated Quality Management System Agreement", "score": 22.8179321289, "published": true}, {"hash": "imxBdFE0HjF", "uri": "/contracts/imxBdFE0HjF#unacceptable", "label": "Integrated Quality Management System (Iqms) for School Based Educators", "score": 21.6023273468, "published": true}], "hash": "5dd95323ae8914936460138e237a28c1", "id": 9}, {"snippet_links": [{"key": "the-job", "type": "clause", "offset": [48, 55]}, {"key": "performance-standards", "type": "clause", "offset": [106, 127]}, {"key": "critical-elements", "type": "definition", "offset": [143, 160]}], "snippet": "Performance that is inadequate for retention in the job. Performance fails to meet minimally satisfactory performance standards on one or more critical elements.", "size": 3, "samples": [{"hash": "5RgBzWPsKyV", "uri": "/contracts/5RgBzWPsKyV#unacceptable", "label": "National Agreement", "score": 33.3027458191, "published": true}, {"hash": "cFCxNUmMuGt", "uri": "/contracts/cFCxNUmMuGt#unacceptable", "label": "National Agreement", "score": 32.7571907043, "published": true}], "hash": "c944d7138d1706df81b31954a39e42cc", "id": 10}], "next_curs": "ClUST2oVc35sYXdpbnNpZGVyY29udHJhY3RzcjELEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhV1bmFjY2VwdGFibGUjMDAwMDAwMGEMogECZW4YACAA", "clause": {"parents": [["definitions", "DEFINITIONS"], ["primary-care-provider-responsibilities", "Primary Care Provider Responsibilities"], ["member-address-verification", "Member Address Verification"], ["grievance-procedure-for-merit-promotion", "GRIEVANCE PROCEDURE FOR MERIT PROMOTION"], ["training", "TRAINING"]], "title": "Unacceptable", "size": 94, "children": [["performance-qualities", "Performance Qualities"], ["knowledge", "Knowledge"]], "id": "unacceptable", "related": [["unacceptable-use", "Unacceptable Use", "<strong>Unacceptable</strong> Use"], ["not-acceptable", "NOT ACCEPTABLE", "NOT ACCEPTABLE"], ["acceptable-use", "Acceptable Use", "Acceptable Use"], ["adverse-weather", "Adverse Weather", "Adverse Weather"], ["title-objections", "Title Objections", "Title Objections"]], "related_snippets": [], "updated": "2025-07-24T04:27:57+00:00", "also_ask": ["How should 'Unacceptable' be precisely defined to avoid ambiguity and disputes?", "What objective criteria or standards can be incorporated to determine what is 'Unacceptable'?", "How can parties negotiate remedies or consequences for 'Unacceptable' conduct or outcomes?", "What are the risks of leaving 'Unacceptable' undefined or subjective in the clause?", "How have courts interpreted and enforced clauses relying on the term 'Unacceptable' in similar contexts?"], "drafting_tip": "Specify what constitutes 'unacceptable' conduct to avoid ambiguity, provide objective criteria to ensure enforceability, and reference applicable standards to align expectations.", "explanation": "The \"Unacceptable\" clause defines specific actions, behaviors, or conditions that are not permitted under the agreement. It typically outlines what constitutes unacceptable conduct, such as violations of law, misuse of services, or breaches of policy, and may provide examples like harassment, fraud, or unauthorized access. By clearly identifying prohibited activities, this clause helps prevent disputes and sets expectations, ensuring all parties understand the boundaries of acceptable behavior."}, "json": true, "cursor": ""}}