Common use of Via telephone Clause in Contracts

Via telephone. All Priority P1 calls will be referred immediately to the eRx Support Centre (see Section 6- "Priority Levels and Resolution Targets" for details). IT Vendors will be able to call eRx Customer Care number (to be advise to the IT Vendor in due course) to speak to a Support Specialist.

Via telephone. All Priority P1 calls will be referred immediately to the eRx Support Centre (see Section 6- "Priority Levels and Resolution Targets" for details). IT Vendors will be able to call eRx Customer Care number (to be advise to the IT Vendor in due course) to speak to a Support Specialist. The IT Vendor will be able to complete the web form as an alternate to using the phone or sending an email. It is recommended that this form be completed for all faults and enquiries other than Priority P1.