Warranty and Maintenance. Contractor must ensure warranty service and maintenance for all equipment, including third party products provided. The Contractor must facilitate the Manufacturer or Publisher warranty and maintenance of third party products furnished through the Master Agreement. The Contractor shall provide the warranty service and maintenance for equipment and all peripherals on the Master Agreement.
Warranty and Maintenance. The Contractor shall provide commercial warranty and commodity maintenance services in conjunction with the provisioning of the specific CIO- CS commodity. All maintenance services shall be performed as requested by the customer on individual delivery orders.
Warranty and Maintenance. 17.1 Supplier confirms and warrants to ISR that commencing on the issuance date of the Final Acceptance Certificate and for a period of 24 (twenty four) months thereafter (the "Warranty Period") the System (including software and hardware components as well as any materials, subsystem embedded in the System), shall operate and perform to the maximum extent of its capabilities and in all respects in strict accordance with the terms and the conditions of this Agreement and be free of any malfunctions, faults, defects and/or deficiencies, including but not limited to any malfunctions, faults, defects and/or deficiencies with respect to: design, material, workmanship, dismantling for sea and land conveyance, assembly, materials, components, software, hardware, etc.) (the "Warranty"). Supplier further confirms and warrants that, as an integral part of the Warranty Period, the Supplier shall provide ISR, without any additional charge or cost, with preventive, corrective and emergency maintenance services for the System and any part thereof, which services shall include, inter alia, support, labor, calibrations, support and examination of the System, repairs (including repairs required due to wear and tear), replacements, spare parts, updates, troubleshooting and correction of bugs, as well as all applicable manufacturer specifications in order to assure that the System and any part thereof, shall operate and perform to the maximum extent of their capabilities.
17.2 Without derogating from the above, for any fault or defect attributed to the System within the Warranty Period, the Supplier shall, at his own expense and without delay, immediately repair and/or replace the ascertained defects and/or faults, and/or damages and/or components to the satisfaction of ISR, or send a replacement supply to ISR and pay for any and all costs related to such repair or replacement, including, but not limited to: special tools, equipment, costs related to transportation, dismounting and mounting, etc.
17.3 Supplier further confirms and warrants that as an integral part of the Warranty, the Supplier shall provide without any additional charge or cost, any and all spare parts and updates (including tools, materials, equipment, software, hardware and/or any type of consumables) required pursuant to this Agreement as well as the applicable manufacturer specifications for routine maintenance and preventive maintenance in order to assure that the System, and any part thereof, shall op...
Warranty and Maintenance. The Developer will warrant that all materials and/or equipment and work performed are to be free of defects in material and workmanship, and further agrees to provide all maintenance, repairs or reconstruction of defective construction, replacement of defective equipment, materials and/or workmanship, including all shrinkage or settlement or other faults arising therefrom at its own expense, promptly when notified in writing to do so by the Authority and to the satisfaction of the Authority for a term of one year from the date of Project Acceptance by the Authority. The warranty shall be secured by a bond of a surety company acceptable to the Authority in an amount of five percent (5%) of the actual installation costs of the Facilities.
Warranty and Maintenance. 2.1 Sage Ireland warrants that for a period of 90 days from delivery:
2.1.1 the physical media on which the Software is supplied will be free from defects and workmanship; and
2.1.2 the Software will perform substantially in accordance with the relevant user documentation. THE WARRANTIES SET OUT IN THIS CLAUSE 2 ARE IN LIEU OF ALL OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, ARISING BY STATUTE COMMON LAW OR OTHERWISE INCLUDING, WITHOUT LIMITATION, THE IMPLIED TERMS OF SATISFACTORY OR MERCHANTABLE QUALITY, FITNESS FOR PURPOSE AND DESCRIPTION WHICH ARE HEREBY SPECIFICALLY AND UNRESERVEDLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. SAGE IRELAND DOES NOT WARRANT THAT THE SOFTWARE WILL MEET THE CUSTOMER'S REQUIREMENTS OR THAT THE OPERATION OF IT WILL BE UNINTERRUPTED OR ERROR FREE. SAGE IRELAND DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING THE USE OF THE SOFTWARE OR THE RESULTS OF SUCH USE IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. NO ORAL OR WRITTEN COMMUNICATIONS BY OR ON SAGE IRELAND'S BEHALF SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THE WARRANTIES SAGE IRELAND HAS GIVEN.
2.2 Prior to the end of any free trial period for the Software which may be notified to the Customer by Sage Ireland (the "Expiry Date"), Sage Ireland may (at its discretion) provide the following maintenance and support services ("Maintenance and Support") to the Customer :-
(a) error corrections; and
(b) product updates; and
Warranty and Maintenance. 6.1 The Contractor HEREBY WARRANTS that the Equipment shall be free from defective parts and labour for a period of not less than twelve (12) calendar months from the date of commencement of warranty as specified in the Certificate of Acceptance/Final Acceptance issued by SATSCAT (the “Warranty Period”). The Contractor’s liability shall be limited to defects in the Equipment which appear over the Warranty Period. The Contractor shall continue to provide warranty until the design flaws have been resolved.
6.2 When a defect in a part of the Equipment has been remedied, the Contractor shall be liable for defects in the repaired or replaced part under the same terms and conditions as those applicable to the original Equipment for a period of one year as per Clause 6.3 below. For the remaining parts of the Equipment, the Warranty Period mentioned in Clause 6.1 shall be extended only by a period equal to the period during which and to the extent that the Equipment could not be used as a result of the defect.
6.3 Any fault due to material, workmanship or structural faults or design flaws or defects which may be observed during the relevant Warranty Period specified in Clause 6.1 shall be made good by the Contractor at its own expense which shall include the cost of labour and replacement of parts. Appendix B TCAT-2020-09 The Contractor shall provide its Singapore-based service representative to supervise warranty labour work. All parts repaired and/or replaced during the relevant Warranty Period specified in Clause 6.1 shall be warranted for an additional year from the date of such repair and/or replacement and be subject to approval by SATSCAT. In the event that any single part is repaired and/or replaced within the twelve
Warranty and Maintenance. The SOFTWARE is provided on an AS IS basis and without warranty. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF THE SOFTWARE. THIS DISCLAIMER OF WARRANTY EXTENDS TO LICENSEE, TO LICENSEE’S TRANSFEREES AND TO LICENSEE’S CUSTOMERS OR USERS OF PRODUCTS AND IS IN LIEU OF ALL WARRANTIES WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. MOTOROLA does not represent or warrant that the SOFTWARE or DOCUMENTATION furnished hereunder is free of infringement of any third party patents, copyrights, trade secrets, or other intellectual property rights. MOTOROLA does not represent or warrant that the SOFTWARE or DOCUMENTATION is free of defect, or that it meets any particular standard, requirements or need of the LICENSEE or LICENSEE’s customers. MOTOROLA shall not be responsible for maintenance or field service of the program module(s) and SOFTWARE under this agreement.
Warranty and Maintenance. 1. During the Warranty period, Implementation Partner warrants that the MSeGS supplied under the contract are new, unused, of the most recent version/models and incorporate all recent improvements in design and materials unless provided otherwise in the Contract. The Implementation Partner further warrants that the systems and overall solution supplied to the Departments shall have no defect arising from the design, materials or workmanship or any act or any omission
2. The warranty for the application software shall remain valid for a period of three years from the date of User Acceptance
3. The warranty for the Hardware and networking components shall also remain valid for a period of three years from the from the date of User Acceptance
4. This warranty should also cover adapting the software for any additional requirements that might come to the notice of MSeGS at the time of actual use of the software.
5. The Implementation Partner shall provide free software updates during the warranty period from the date of acceptance for all software components like Operating Systems, Management Software, Anti-Virus software or any other software which would be part of the supplies
6. The Implementation Partner shall provide Managed IT Services for 1 years from the date of Go-Live. This would include maintenance for overall system stabilization, solution maintenance, hardware maintenance, system administration, security administration, database administration, network administration and end-user problem resolution.
Warranty and Maintenance. 5 10. Application Pricing and Revenue Sharing .................... 5 11. Branding ................................................... 6 12. Marketing .................................................. 6 13. Schedule ................................................... 6 13.1 Time Frames for Development and ....................... 7 13.2 Application Delivery Dates ............................ 7 14.
Warranty and Maintenance. 9.1. The Contractor shall warranty all parts, materials, workmanship, and all related installation work for a 12-month (one-year) period, and 90-days warranty for software, to commence upon the Final System Acceptance.
