Davox Corp Sample Contracts

EXHIBIT 10.08 DAVOX CORPORATION Non-Qualified Stock Option Agreement
Non-Qualified Stock Option Agreement • March 15th, 2001 • Davox Corp • Services-computer integrated systems design • Delaware
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WITNESSETH
Lease • March 7th, 2000 • Davox Corp • Services-computer integrated systems design
EXHIBIT A
Advisory Agreement • December 15th, 2003 • Concerto Software Inc • Services-prepackaged software • New York
DAVOX CORPORATION
Severance Agreement • March 15th, 2001 • Davox Corp • Services-computer integrated systems design
WITNESSETH:
Lease Agreement • March 15th, 2002 • Davox Corp • Services-computer integrated systems design
EMPLOYMENT AGREEMENT -------------------- Alex Tellez -----------
Employment Agreement • March 15th, 2002 • Davox Corp • Services-computer integrated systems design • Massachusetts
OEM AGREEMENT -------------
Oem Agreement • March 7th, 2000 • Davox Corp • Services-computer integrated systems design • Illinois
WITNESSETH:
Lease Agreement • March 15th, 2002 • Davox Corp • Services-computer integrated systems design
Exhibit 10.04 ------------- SPECIAL SUPPORT SERVICES AGREEMENT
Support Services Agreement • March 6th, 1998 • Davox Corp • Telephone & telegraph apparatus • Massachusetts
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DAVOX CORPORATION
Severance Agreement • November 6th, 2001 • Davox Corp • Services-computer integrated systems design

Davox Corporation ("Davox") will extend to you a severance package such that, in the event of your termination from employment for reasons other than for non- performance or in the event there is a change in control of the company that results in the loss of your job, demotion of your title, change in responsibilities or relocation of the company by more than seventy-five (75) miles, you will receive compensation at the rate equal to your current base salary in effect at the time of such termination, plus an amount equal to the actual earned bonus paid during the previous twelve months from the date of such termination. In addition, this severance package will provide you with medical / dental benefits continuation coverage consistent with that in effect at the time of such termination for a period of twelve months from the date of separation from employment. These payments will be payable for a period of twelve months from the date of separation from employment, provided however such

AGREEMENT AND PLAN OF MERGER BY AND AMONG CONCERTO SOFTWARE, INC., ASCEND MERGER SUB, INC. AND ASPECT COMMUNICATIONS CORPORATION DATED AS OF JULY 5, 2005
Merger Agreement • July 13th, 2005 • Concerto Software Inc • Services-prepackaged software • California

THIS AGREEMENT AND PLAN OF MERGER (this “Agreement”) is entered into as of July 5, 2005, by and among Concerto Software, Inc., a Delaware corporation (the “Buyer”), Ascend Merger Sub, Inc., a California corporation and a wholly owned subsidiary of the Buyer (the “Merger Sub”), and Aspect Communications Corporation, a California corporation (the “Company”).

EXHIBIT 10.08 ------------- Third Party Service Provider Agreement By and Between Davox Corporation
Third Party Service Provider Agreement • March 7th, 2000 • Davox Corp • Services-computer integrated systems design • Massachusetts
VOTING AGREEMENT
Voting Agreement • July 13th, 2005 • Concerto Software Inc • Services-prepackaged software • California

THIS VOTING AGREEMENT (this “Agreement”) is entered into as of July 5, 2005, by and between Concerto Software, Inc., a Delaware corporation (“Parent”), and Vista Equity Fund II, L.P. (“Stockholder”).

AGREEMENT AND PLAN OF MERGER dated as of October 7, 2003 by and among CONCERTO SOFTWARE, INC., BACH MERGER SUB, INC. and MELITA INTERNATIONAL LTD.
Merger Agreement • October 8th, 2003 • Concerto Software Inc • Services-prepackaged software • Delaware

THIS AGREEMENT AND PLAN OF MERGER (this “Agreement”), dated as of October 7, 2003, is entered into by and among Concerto Software, Inc., a Delaware corporation (the “Company”), Bach Merger Sub, Inc., a Delaware corporation (the “Merger Sub”), Melita International Ltd., a Cayman Islands company (“Melita”) and, solely for purposes of Section 8.02, Section 5.19 and Section 8.16 hereof, Melita International Inc., a Delaware corporation (“Melita Inc.”). Merger Sub and Melita Inc. are wholly owned indirect subsidiaries of Melita.

MERGER SUCCESS FEE AGREEMENT
Merger Success Fee Agreement • May 13th, 2003 • Concerto Software Inc • Services-prepackaged software

As a condition and in consideration of your efforts to induce and close the merger between CellIt and Davox Corporation, you hereby agree with Davox Corporation as follows:

DAVOX CORPORATION VICE PRESIDENT, GENERAL COUNSEL & SECRETARY SEVERANCE AGREEMENT—2000
Severance Agreement • May 13th, 2003 • Concerto Software Inc • Services-prepackaged software
Exhibit 10.27 SECURED PROMISSORY NOTE & ASSIGNMENT AGREEMENT
Secured Promissory Note • March 15th, 2002 • Davox Corp • Services-computer integrated systems design • Massachusetts
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