ADDENDUM TO “SCOPE” MEMORANDUM OF AGREEMENTAddendum to Memorandum of Agreement • May 15th, 2008
Contract Type FiledMay 15th, 2008Whereas the Company and the Council are parties to a Memorandum of Agreement which sets out the provisions for the Disputed Scope Positions outlined in the CIRB Board Decision # 21595-C issued on November 16, 2006. These disputed positions are outlined in the Collective Agreement under Appendix L, and encompass roles formally known as Small-Business Sales Representatives (now referred to as Telesales Representatives), Service Advisors, and Quality Care Manager (now referred to as Quality Assurance Representatives.