SERVICE LEVEL AGREEMENTService Level Agreement • February 9th, 2023
Contract Type FiledFebruary 9th, 2023Issue Date Comment Author FINAL 21/06/2016 SLA signed with the Customer Giuseppe La RoccaMałgorzata Krakowian v2 05/02/2018 Updated SLA until 01/2020 Giuseppe La Rocca v3 22/11/2019 Updated SLA until 01/2021 Giuseppe La Rocca
SERVICE LEVEL AGREEMENTService Level Agreement • January 23rd, 2022
Contract Type FiledJanuary 23rd, 2022Issue Date Comment Author FINAL 21/06/2016 SLA signed with the Customer Giuseppe La RoccaMałgorzata Krakowian v2 05/02/2018 Updated SLA until 01/2020 Giuseppe La Rocca v3 22/11/2019 Updated SLA until 01/2021 Giuseppe La Rocca