SERVICE LEVEL AGREEMENT (SLA) – Voice SolutionsService Level Agreement (Sla) • June 19th, 2018
Contract Type FiledJune 19th, 2018This document outlines XMedius’ Service Level Standards and Security Standards with respect to the availability of the XMedius Voice Solutions (XM Connect, XM Hospitality and XM TeamQ) hosted by XMedius (hereinafter “XMedius Services”) applicable during the term of the agreement related to such XMedius Services.