SERVICE LEVEL AGREEMENTService Level Agreement • March 15th, 2019
Contract Type FiledMarch 15th, 2019This Service Level Agreement sets forth the operational standards, support, and response standards provided by B2W Software, (“B2W”) to its Customers for whom B2W is hosting its software application (the “Service) under the B2W Software Hosting Services Agreement (the “Service Agreement”). B2W may modify this Service Level Agreement upon thirty (30) days' prior written notice.